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July 2024 by Gregorio O. Beltran jr
Too expensive
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May 2024 by SUSAN FISHER
Hit or miss if it is even open. They say open until 9 pm but they always close early or don’t open at all for no discernable reason.
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May 2024 by Erhan Pekince
The staff are incredibly helpful, it's truly the place I will always come to.
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May 2024 by John Trafton
Woman talk I said I am deaf very tired talk hate that “Aurora Clean Express Laundromat” ??
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March 2024 by Josh Munson
In regards to other bad reviews (which are just silly), this is a ‘Self Service’ laundromat, do people truly expect ‘service’ at a laundromat. For F@)ks sake, it’s a LAUNDROMAT… complaining about service at these type of establishments is parallel to complaining about a brothel because ‘You didn’t feel loved…’
You come here to do laundry. It’s pretty simple. If you had a bad experience, well, I am unsure how that would even be possible because the only action is ‘putting clothes in’ and ‘taking clothes out’. Not much to it.
Now, with that said, I haven’t been to a laundromat in over 20 years, and found myself in need of a few loads while my wife and I wait for the new washer and dryer to be delivered and hooked up.
Due to the style that my wife and I sport, we have oftentimes found first judgments due to clothing alone, to be considerably judgmental, and ‘stand-offish’. I assume that since long been retired and switched to a card / credit based system, I was unfamiliar with the process.
To whom I can only assume is the owner, was very friendly and responsive when I asked her to explain the process. She went out of her way to help, and took her time as she explained not only the money reload process, but the steps required for each machine.
I do not know the going price of laundry machines, but they seemed fair. The machines were quick and thorough in cleaning. I guess that’s all one can really say about laundry machines. I mean, they didn’t door dash me any food or fluff my ego with warming compliments, so I guess they did what they were designed to do.
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January 2024 by Josy Velasquez
I arrived at the place at 6:41 and the lady didn't let me wash my clothes, saying that at 7 pm they stopped washing, I arrived 19 minutes early. I don't understand why they wouldn't let me wash my clothes if the place closes at 9 pm. Definitely terrible service. I wouldn't return. to this place more ?
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December 2023 by Andrew Thomas
Terrible service bathrooms are only for ppl the lady at the counter knew personally her boyfriend/security also threatend me for asking to many questions. Great place if your homeless an cracked out !!!!
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December 2023 by Jamal Adams
DO NOT COME HERE! They WILL CALL POLICE ON YOU! Do not come, because they will tell you they want to go home and they don’t want to clean your clothes. Waste of time and place of business! Worst establishment ever! Thank you.
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December 2023 by Gregory Bowne
Pretty good here. The machines take reloadable cards. It is clean and there is seating. They have lots of machines too. Seems also like the attendant are usually helpful.
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November 2023 by Deen Wexler
great place to do your laundry. the machines are clean, and the attendant was nice.
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October 2023 by Bettina Jones
Decently clean. A bit expensive for the larger loaded. $7 for a four load and $10 for a seven or eight load. And, prices are supposed to go up.Customer service is meh. A customer in the lauder mat was more helpful. I asked an attendant what washer she would recommend for a comforter and she recommended the eight load. The customer walked up and recommended the four load. She saved me a big chunk of change.
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August 2023 by Tammy Scriver
This use too be a good place but now the dryers don't dry and half or more of the washers are broken.
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May 2023 by Ben Wada
Says they are open till 9pm but at 3pm the staff just says no washing not sure why but she seemed upset.
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May 2023 by Ox_xx
I am very aware that they require you to have your laundry In the wash by 1900 which is understandable and this is why I had arrived at 1845 giving myself plenty of time to press start on the machine. I had fully loaded my machine and right when I was beginning to fill the portion of the machine where the detergent goes a younger male came running out from behind the counter where he was accupied on his phone when I walked in and past him I few minutes prior. With a raised voice note he's telling me I can not do my laundry here that don't let you start after sevon so i told him "I am aware of this and that's why I came in before sevon" completely thrown back he looked at the clock then turned to me and said that I couldn't start my laundry because the rule is I must be dry by sevon. I I replied with "you close at nine" him just clearly wanting to just be the aggressor I decided to pull all of my clothing out of the machine And left quietly & proceeded to the next laundry match where I completed my was and dry in a way more comfortable setting.
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April 2023 by T-Gib R.
I hate to post negative reviews, but this is so messed up. Well lets just start with tonight, I went to the laundry matt because I need to wash some clothes. I walked thru the door at 7:03pm, I said "to the attendant" not to late right? last start is 7:30? She promptly told me it is too late, missed it buy 3 minutes. I was told last start is 7:30, you close at 9pm, here response, I close when I'm ready to close. Very rude and poor customer service, I wash a lot there. Second issue, another employee made some comments about my weight, asked why so big? You gain weight? I have heart failure.......
