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September 2024 by Loren Kodimer
My family purchased an rv with the hopes of going their vacation they planed for the 50th anniversary but got Delayed. Due to some sales poeple selling half ass used rvs and it takes them 2 months to fix it after spending 30k
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June 2024 by Vivian Blanchard
Just love these people, so easy to work with
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May 2024 by Diane Bloom
Great company and even greater people. Customer service is the best. I have both bought and sold using Sundance and never been disappointed. You can't go wrong with Sundance.
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May 2024 by Robert Lechtenberg
Super helpful and easy to work with. We wanted to sell our 5th wheel and they were really easy to work with. They came and picked it up after agreeing on the price we wanted to get for it. They took care of literally everything. Nice family run business.
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May 2024 by bonnie vendsel
Deliver an RV trailer to my friend that I referred to Sundance. I was not available to look at trailer. I expected a good quality trailer clean everything working etc. The trailer was dirty, bathroom, floors dirty, etc furnaces ceilings fans filthy including carpet.Leaking pipes, looks like a band aid job poor quality Trailer. Curtains ripped, the plywood that the bed is on warped. The trailer has an odor smell, very disappointed with the quality of service from Sundance. Would not recommend.
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May 2024 by Sav Hall
This review should have been written sooner however, We purchased a camper 2 years ago to be in full time. When you first come in everyone seems very kind and welcoming. They all are very knowledgeable. However, them being knowledgeable means they knew how to fix things with bandaids enough to get it to sell with out actually fixing the problems & since getting the trailer we have found a number of terrible patch jobs on it. They advised that they sealed everything “as a courtesy” & Come to find out they did but they did a sloppy job and used the wrong kind of sealant. The sealant they used had the wrong kind of base and it actually degraded some of the parts it was applied to. Per the contract with them any leaks found within the first 90 days, would be covered. (This was also verified via message from their business account and again separately in a text). The first night we had it home we found out that the water pump was bad; the hard way and and it leaked and flooded under the sink, so we contacted them and they said “we only cover the external leaks”. Okay fine. So we fix it. The first weekend of owning it we had a horrible down pour of rain and found that there was a leak in TWO of the windows, leaving the floors soaked - so we contacted them for us to only be told “we can’t do anything about it because you didn’t purchase the warranty” we argued that it was the first 90 days, etc showed proof in writing of the first 90 days leak coverage had, and was told we are basically on our own. Their repair guy must have felt bad because he tried to walk us through what to check and apologized because there was nothing he could do and it was up to his boss. Since then the incorrect sealant they applied has degraded the areas in which it was applied and has caused it to ABSORB water in said areas. It has caused multiple issues and we have been chasing leaks weekly at minimum since we purchased. Even within the 90 days of purchase they did not honor in their contract. Initial problems - the fridge didn’t work, multiple leaks at windows and failed water pump. Within the first year; the have walls have bowed on the inside in two locations on two different slides. There are fungus/mushrooms that have grown out of nooks and crannies of the carpets multiple spots. The outer slide walls where the sealant has compromised the structure has allowed water into the slides walls causing them to have pit/rust holes. There are multiple areas in which water has gotten in at the windows and trim pieces that have been incorrectly sealed. Every slide seal has a leak in some area, there are multiple locations in where the wood has swelled due to leaks in locations that SD RV had “sealed”. There are multiple areas of mold growth located around the leaks. Since then; We have had nothing but problems since day one both with the trailer and this company. We have spent tons of money on repairs and will never be able to fully fix their mistakes without fully replacing the trailer itself.
They seem to be very knowledgeable but they used the wrong sealant to bandaid leaks they clearly knew about and then broke their word. They are great salesmen and truly convince you that they care. But as soon as we left their lot it became quite apparent that they don’t. Anything you say and contact them about they tell you they’ll get back to you but don’t. Address it on a public platform and there are always a boat load of excuses and attempts to discredit YOU (just look at their negative review responses), they’re not going to fix your problem just offer the typical generic “I’m so sorry about that, please let us know if we can help in any other way” or a defensive backhanded response. They should have helped when we came to them the first few times with the lemon trailer sold us and upheld their end .. disappointed and dissatisfied is an understatement. Purchasing from this company has been the biggest financial mistake I’ve ever made.
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April 2024 by Edward Cuplin
Let me be clear. Josh at Sundance
is beyond helpful, experienced and professional. . He gave me a very great deal.
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February 2024 by Steve Dominguez
Sales staff was very professional not pushy and a large selection of RVs and trailers
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December 2023 by charles giordano
I have done business with Sundance RV on two separate occasions, both times leaving my RV to be sold on consignment. I have received excellent friendly service from everyone working at Sundance. Both Chad and Josh will go out of their way to accommodate a customer. Whether you are buying or selling an RV, Sundance is a great, honest and easy company to do business with
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November 2023 by Chris Windle
I had an amazing experience at Sundance RV, and I can't say enough good things about the team there! From the moment I walked in, Dan, the awesome salesman, was incredibly helpful and knowledgeable. He took the time to understand my needs and found the perfect RV for me.Chad, the owner, runs a top-notch operation, and it's clear that he takes pride in the quality of service they provide. Brittany, the Service Manager, and Josh, the RV Technician, were instrumental in ensuring that my RV was in perfect condition. They addressed every detail and made sure I was completely satisfied.Josh, the Sales Manager, played a crucial role in the smooth purchase process and made sure I got a great deal. The entire team at Sundance RV went above and beyond to make my RV buying experience exceptional. I highly recommend them to anyone in search of their dream RV. Thanks to this fantastic team, I'm now ready for countless adventures on the road!
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November 2023 by jamie j.
Bought and RV from a distance. Was given misinformation many times. When they delivered the RV it was a mess. Owner just argued. Commitments and agreements not met. Sales guy told me all kinds of things. Then owner says he didn't. Bought a rig laden with issues when was given a clean bill of health. I know the owner will come back blaming me. Thats all he did when I confronted him with all the lies and incongruencies. I should sue but agreement made was on the phone. No proof.
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October 2023 by Jen and Chris williams
Josh and Sundance RV were great to deal with. Took our rv in and no headaches or issues. Ours was in mint condition but there was one minor issue they handled. We didn't have to worry about advertising or showing or answering questions. Just dropped it off and they sold it. Very close to our asking price.
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September 2023 by jen williams
Josh and Sundance RV were great to deal with. Took our rv in and no headaches or issues. Ours was in mint condition but there was one minor issue they handled. We didn't have to worry about advertising or showing or answering questions. Just dropped it off and they sold it. Very close to our asking price.
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September 2023 by Julie Martin
Sundance RV is the place to go if you want to sell your RV. Nothing but the best at finding a buyer for your rig! Also, the service department is excellent at fixing RV issues and getting parts you need. All around fine place of business. Highly recommend them!!!
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September 2023 by M W
Great place. Helped me sell my trailer. They also picked it up from repair place with no added charges
