Shelton Ford, part of the Bruce Titus Automotive Group, is a well-regarded dealership in the South Puget Sound area. The dealership offers a wide selection of over 500 new and used vehicles, catering to various needs and preferences. Customers appreciate the hassle-free car buying experience, noting quick service and a welcoming atmosphere. The dealership is clean and offers complimentary beverages while customers wait for paperwork. The service department is also highly praised, with knowledgeable staff who provide clear options and support. Many customers report positive interactions with the sales team, who are described as friendly, prompt, and attentive. Sales representatives take the time to answer questions and ensure satisfaction, even following up after the sale. Overall, Shelton Ford is known for its exceptional customer service, making the car buying process smooth and enjoyable. Whether purchasing a vehicle or seeking service, customers feel valued and confident in their experience at Shelton Ford.
Our sales person Logan was extremely helpful and courteous and met all our expectations. I feel we made the best deal. I’m very happy with Shelton Ford.
October 2024
Helpful and friendly. Detailed explanation of benefits that came with contract.
October 2024
Got a pretty good deal on a used F150. Very friendly staff.
