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December 2023 by Ann K.
The store is fine, prices are better than other stores and there's always lots of merchandise to choose from. The problem is the employees, who seem to be carrying the weight of the world on their shoulders. They seem depressed, tired and very anti-customer. Why do they stay working there? hmmm. Example: I was looking for a memory card for my phone. I asked a female employee in electronics (where the phones are) for help finding one. She gave me a blank look and actually said " I dunno". I'm shopping elsewhere now, even if it costs more, I don't need their nasty attitudes.
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September 2023 by Jordan T.
tonight i was helped by a wonderful team lead you guys have ( Dolores ) hands down the best experience I have yet had at Walmart. I had bought a 75 in tv from the pa Walmart to take it home to find out the screen was busted. I was not happy. Dolores. was able to take control of the situation and make it right. with excellent customer service. thank you again sequim walmart
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July 2023 by Melissa J.
I give ZERO stars to Walmart Auto Center I called about an Oil change they said that they could do it & to be there no later then 5 pm so I rush to get there I got there at 415 & they told me that they can't do my oil change & that it don't matter what they said on phone which is crap a total waste of time Err very poor customer service
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May 2023 by Donna B.
If there was lower rating they'd get it! Associates are great. Stretched and stressed by hostile working environment created by manager and carried out by coaches!! Horrible place to work. It needs to change!!
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December 2022 by Savieur L.
Walmart in sequim has something in common with a lot of other businesses in sequim they are very xenophobic anybody who is different than them they will follow around and not let them shop I haven't followed around so close that I could not even get what I needed because every time I turned around I ran into this lady who looks like a man she is always the same one following me she is rude I have heard this from other shoppers as well I am different from them sure because I am a person from Russia and right now everybody is afraid of Russians that is stupid is very stupid so now this business is completely stupid because they write me off as a person who has money who can shop who is going to be a good shopper at their store they represent themselves very very poorly they jump the gun and judge people before they even see what the people are about I try not to go here after being hassled and harassed so much by this one individual employee and the rest of them to really you guys need to get on top of things because it is not nice to shop at a place where you feel like you have goosebumps down your back because there is someone breathing on you all the time if I wanted that I would go back to Russia
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December 2022 by Chris B.
No cashiers. Long lines to self check out then a long line to leave while they harass you to check your bags due to self checking out
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August 2022 by Ron I.
so about a week ago i had been to the sequim wa. walmart and i had used my card there and then a few hours later i went to the port angeles, wa. walmart and when i got donei realized my card was missing. i called the sequim store and the first time i called ssome pukass guy answered the phone with " hello hello hello" then hung up. i called right back and some young lady answered and i asked her if anyone found my card and she told me just a second and put me on hold 30 minutes later i hung up and called right back again this time another young lady answered and again i asked her and she said she was gonna put me on hold i told not t0 and told her why so she left the line open as she asked others. i had to wait several days to write this because i was pissed off. not a very good way to run customer service if walmart is going to say this is ok customer service, i know several people that are refusing to go to walmart and if this keeps up, i'll be one of them. also, who is the idiot that has all cashiers go for breaak at the same time? maybe if walmart had any balls they should fire the manager because it is costing walmart lots of money. i will be sending this to both the store as well as corperate so there is no " sweeping it under the rug" someone did find my card and they turned it into my bank because they didn't trust walmart
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August 2022 by Calvin M.
would give a 5 star rating if the bathrooms were cleaned better and the customer service was nicer, not a single employee smiled, seems more depressing to shop here then any where else, good selection though, and good prices. would recommend still for shopping
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June 2022 by Anij H.
Again, no small shopping carts to be found. I asked the man standing at the entrance for a small cart, he looked around where he was standing and said, I guess there aren't any right now. No offer to get one or to solve the problem at all. I looked at him and said, I guess I'll have to come back another day. He said, Okay, sorry. I left and when to QFC, where they always have small carts. I will now be moving my prescriptions to QFC, as well.
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June 2021 by Kelley S.
I get that you are trying to go completely self serve at the checkouts but give me a break. We were in the only full service line, woman in front of us had three items and we were next in line. One of your staff members literally dragged us to the other end of the store to a self service line. The person in front of us had a huge cart full of produce. She got away with scanning about 75 percent of it. Do not pull people out of line without informing them of your intentions (we thought he was opening up another line). As witnessed today it is obvious that the theft rate will skyrocket. It took us 20 additional minutes to get out of there. Will never go here again. Much better going to a couple of different stores for my shopping than to this store.
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February 2021 by Mary M.
God forbid you ask an employee there if the store sells (fill in blank). I asked this 20-something employee if they had kombucha tea. She looked at me as though I was interrupting something important. And then she paused for a long time and said, "I don't know" and returned to her task. I hate to sound like the old woman, but "In my day," if we'd said that, we'd follow up with a "But let me get you someone who can help you."
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January 2021 by Michael J.
I was shocked there were no checkers to ring me up at all. Evey station was lights out and closed work no one at them. I checked ever space. I have torn rotator cuff from an injury, it literally hurts me to ring myself up. I don't understand how this isn't an ADA violation.
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December 2020 by Sheri C.
Friendly staff. Easy to find stuff. Well stocked shelves. Offering special early bird offer of shopping to seniors during the pandemic.
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August 2020 by James H.
I bought some skin lotion from Walmart in Bellingham, WA a few days ago. It didn't work well so I went to Walmart in Sequim at the Customer Relations desk. They REFUSED to give me a refund although I presented my receipt! The cashier said, "For a return for a refund, you must go to the Walmart store where you purchased the item for which you want a refund. So you will have to return to Bellingham if you want a refund." No apology at all. So I left the Walmart store immediately, never to return again. For years I have never had such a rude and negative experience at any Walmart!
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July 2020 by Jim R.
Eye Care Center Customer Service Fail... we went to the vision center to ask for assistance fixing a pair of sun glasses. The associate sitting at the desk, not waiting on anyone else said she was leaving and would not be back in 30 minutes. I doubt it would have taken her the time we had the conversation to make a happy and loyal customer but instead she made the decision to alienate. I'll go elsewhere from now on. The rest of the story... we went down the road to Costco and received prompt assistance and smiles. Thank you Costco Vision Department, Sequim.
