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March 2024 by Jen
Over priced and too old school
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February 2024 by Jason Obrien
Rude woman at the front desk. Not helpful. Condescending and just not a nice person. I chose not to continue getting home internet here.
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December 2023 by Bradley Stinton
The BEST Internet Provider on the Olympic Peninsula, hands down!!!
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September 2023 by Isan S
So these fools are alleging that I am using 61 gigs of bandwidth per day streaming Netflix at 1080p on one single device. THIS IS PREPOSTEROUS! Are you guys actually this hard up as a business where you need to rob customers for your sub-par service and circa 2005 internet speeds???!! Seriously?! I’m getting 1mbps and you send me a $200 bill…..suffice it to say I will urge people to go with ANY other provider every single chance I get. This is ludicrous.
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August 2023 by Ian Chambers
This internet sucks it does is crash all day long and can't support a TV streaming movies and a video game console there lucky I have to give them a start it's not even worth that
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October 2022 by Jack Tian
Very unreliable. I rely on internet to take care of my patients during off hours. How can you expect medical providers to live here and take care of the their patients in a timely way, if you don't provide stable internet to the community. Shameful. Just sad that there are no alternatives. Sequim deserves better.
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September 2022 by Nick B
DO NOT USE THIS INTERNET PROVIDER!Save yourself the hassle and go literally anywhere else.The service is SO bad. Inconsistent speeds, way too many packets lost in route, apathetic customer service. There are way too many days where our internet is unusable for anything of than static page web browsing. Any time we have had issues, which seems to be constant, they put in so little effort to troubleshoot. We basically have to beg to get basic service and even then, they usually end up just shrugging it off.They don't even have access to most of the important lines, which are apparently handled by Astound. So they usually pawn off responsibility and leave it at that until we inevitably have to call and beg for more service AGAIN AND AGAIN! I am dreaming of the day I can finally escape from this unending nightmare.
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July 2022 by Doug Young
After struggling for 4 years with wave(astound) and dealing with constant droppages and although paying for a gig ...getting speeds consistantly below 30 mbps. I ran out of patience and switched to olypen. Mind you the people, and service persons that visited my home over 50 times in that period were very good people... they just couldn't get the product to work consistently. Mike from oly pen came this morning and i am now getting great speed and am staying connected. Everything is working great and i am so relieved. Thank you olypen!!!
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April 2022 by David Bier
After a small issue with the availability of equipment the experience, follow up and end results were great. Our Technician installer was the most courteous and professional sub contractor that my wife and I have ever experienced.
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February 2022 by Cheri L.
Customer service is excellent! We explained where we needed coverage and they did it. It is also fast with no problems!
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September 2021 by Christy M.
Wonderful customer service and it's a local business!! So much better than dealing with Wave and the service is more reliable for a better price!
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September 2021 by Amy Himmelberger
Great atmosphere
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June 2021 by Donna Bell
Took a over a week for someone to call me back when I was shopping for internet.
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May 2021 by Samantha Delgado
Very friendly service when I walked in
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March 2021 by Tcongo 420
Friendly reliable internet service...Excellent customer service