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February 2024 by KJ
Waited 36 minutes to cash in some coins
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February 2024 by Paul Davenport
RAINIER AVE Wells Fargo is the worst bank in the world don't go there! Long lines 1 teller I went the other day and it was closed with a note on the door saying sorry horrid!
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September 2023 by G M
idk i walked in and walked out in like 2 minutes . 3:48 pm
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April 2023 by Chris Villanueva
Here again just to get help. Only one teller on duty. Horrible customer service.
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March 2023 by Jordan Potter
Scheduled an appointment for 3:30pm with Dezi to have some documents signed and notarized. Even got here 10 minutes early but apparently she had taken a random walk in a minute before I got here and now I’ve been waiting for 40 minutes past my SCHEDULED appointment. Absolutely awful customer service and they clearly do not care about you or your time. Even if you make an appointment ahead of time do not expect them to honor it.
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November 2022 by Yevgeny Krymov
Nice branch. Comfy seats. Staff know how to money
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June 2022 by Lakisha Monroe
I was discriminated against, I went in to pull out my money out of my savings account knowing because I don’t have a debit card with them just a savings I knew I needed two forms of I.D, I handed the teller my ID and social, the teller them told me “do I have a cell phone number” I responded ‘ yes why is that needed’ I gave it to the teller and then she Proceeded to ask me “do I have an email address? “ I was confused on why all these questions and I became extremely uncomfortable and felt I was being treated differently because what I looked like didn’t add up to my account. This was a horrible experience I no longer bank with them.
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February 2022 by Trisha F.
I tried to book an appointment here through the app, but was unsuccessful. Fortunately, when I called someone answered the phone and I was able to get in to the branch to deposit a bunch of rolled coins. I found the phone staff and teller to be prompt and helpful. There's plenty of parking in the back and a drive up ATM I've used a lot in the past, too.
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June 2021 by Erica N
I needed a form notarized. I came to this bank on a Friday twice and was told the notary was booked for the day. I came on Saturday at 9:30AM and was told the notary was off today and there was no other notary in the branch. I came back on Wednesday and the notary was off and no other person was available. The tellers tell customers to make an appointment, but when you call, the phone rings and rings, then a recording comes on the line to say that the tellers are busy and to try the call again later. This branch is located in a community where notary service needs to be accessible as it is located near essential services that support underserved communities. Stay away from this branch and consider banking at another institution.
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May 2021 by Condewit Matthew
God I cannot find a better, more qualified staff to help me in any banking/accounting needs and advice. The Service Manager Sara is such a genuine and honest person that always helps customers even if they come in angry, her smile under that mask can be seen for miles. Glad this place remained open during the pandemic after so many branches closed, this place has a walk in lobby and ATM drive thru. If I ever open a bank account again, it'll be here.
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September 2020 by Emily Sager
This isn’t our regular branch, but our regular branch is closed on weekends because of covid so we made an appointment at this location for last weekend. Our appointment was with Maricarmen and she was SO nice and helpful! She spent an hour with us answering every question we had and helping take care of all of our needs. We really appreciated the time and care she put into helping us. After we were done with her we also had to go see a teller really quick who was also very nice and helpful.
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June 2020 by Hana
Staff is rude and condescending and not helpful at all they also only help who they want to help the dodge your calls. Whole location is unprofessional.
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December 2019 by Zoey Nash
The absolute worse service. Hardly any parking. The bank was dirty. Zoey Nash
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November 2019 by Chris Burlile Fisher
We all already know that Wells Fargo is a terrible company from the top down but did you know this specific location is a terrible neighbor as well? Just walked by their to day and it's literally the only business in this part of town that does nothing to clean up their parking lot and sidewalk in front of their building. People slipping and sliding over piles of wet leaves for months.
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April 2019 by Seattle House Remodeling
Unbelievable a bank with out cash on the Item and long lines in this location. Not recommend to came in this location for any cash .
