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July 2024 by Joanna Ellis
Worst customer service I have ever had. Will not shop at Walgreens again. Sell faulty items then won’t accept returns and no on wants to help you
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June 2024 by Karol Quintero
Had a good experience getting my prescription here.
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May 2024 by Sophie
Unprofessional
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April 2024 by Sean Parker
Refer to photo.
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March 2024 by Sean P.
1 month into my employment, I was still dealing with health problems that made it hard to walk or move in general. The Northgate walgreens was hiring, and I asked the store manager Kaila at Ballard if I could transfer to Northgate. She threw a tantrum over text. To salvage the relationship, I apologized for any inconvenience and told her that I no longer needed to transfer (since she was obviously not being receptive). Well, honey, don't chase away all your employees, and maybe they won't wanna transfer. I got to know the Rx Manager Jen, the pharmacy manager Faith, and the store manager Kaila very well. Everyone came to know that faith and Kaila didn't like each other, but they had a mutual dislike for Jen, which was enough to fuel their alliance. Why did they dislike Jen? I don't think anyone will ever know, but it's deep and seemingly pointless. I stuck up for Jen when they talked bad about her, so I became Kaila's target for her passive aggression. She gave me the cold shoulder, the short snappy responses, the fake smiles, she talked over me, she was mean. Just no class, no professionalism, no soul. Her best friend worked with us in the pharmacy. Conflict of interest much? Kaila would come to the pharmacy just to visit with her bestie, drag peoples reputations through the mud, and play favorites. It was not a good look. The way Kaila talked to Jen was really rough and disconnected. Like a "do what I say" and a "what's in it for me" relationship. Faith and Kaila were running Jen ragged, so Jen transferred to Shoreline. Jen was all a lot of us had, and when Jen told us she was leaving because of the way she was treated, other employees made comments like "well if Jen is leaving then so am I". That's how much some of us loved her. She worked every day, and she was supportive. The last week I worked here, the district came in with some corporate lady. They went up to the pharmacist and told him that he's not standing in the right spot and that he needed to stand a few feet closer to the phone. Then they turned all 6 phones up to maximum volume and said we need to answer every single phone call every time the phone rings and that we are not allowed to turn the volume down or we will get written up. Finally, on my last day of work, Kaila went off on my coworker for clocking in before putting his belongings away. She said, "I've seen you do it several times, you clock in, and then you go put your things away. You're not supposed to clock in until you're ready to work." In front of everyone up front by the photo department. The employee ended up in the ER for heart complications that same evening. Kaila treats people poorly. They get sick, terminated, or pushed away. People don't get removed for being wrong or insubordinate. Kaila will make it look like that or deliberately bother you to see if she can get you to step out of line, but the real reason this environment is the way it is, is because of politics. Who likes who and who is friends with who. I finally got legal representation, and I'm the class representative for a class action lawsuit against walgreens for all the laws they've broken. I'm looking forward to the win. One thing about the truth--it always comes out.
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March 2024 by James Brooks
LET ME TELL YOU ALL SOMETHING. the reviews do not do this place justice. While I noticed that some of the employees were "lackluster", Evan was the most helpful human I have ever spoken to, some would even call him the MAN!!!!! HE assisted me to all my needs and even told me that I brightened his day. Made me want to come back. AND YOU BEST BELIEVE I WILL :)
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February 2024 by Vicky Biyo
This specific pharmacy, along with Walgreens, is likely the worst I have ever dealt with in my entire life. If you don't mind ending up in the emergency room and risking HIPAA compliance, then I'd suggest going here. I filed a formal complaint - good luck. I experienced numerous mistakes at this pharmacy, including an incident with someone named Danielle who hung up on me, and an individual potentially intentionally deleting a prescription that was verified ready to be picked up. Despite requesting information about the responsible party and filing a formal complaint, there has been no call back or response. I would recommend choosing an alternative to Walgreens. The only possible way to get a response and information on who has access to your chart is to subpoena your records. I'd stay as far as this place as you could.
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February 2024 by Amber Gray
Every time I come into Walgreens they have absolutely no carts you have to hold all your items in your hands. They stare at you like this stealing not enough people at the registers
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February 2024 by Radk Pluskon
I've only had positive experiences filling prescriptions here. Not sure why other reviews are so negative.
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January 2024 by Matthew “United States of America” Shong
Came in for hand lotion and was yelled at by cashier. I Wanted to pay with My otc benefits but there was a issue with balance, so i went to put item back and grab a smaller size tube that was less expensive when the cashier started screaming at me to pay like I was stealing and then they brought someone out to stare me down the rest of the time I was in the store as some intimidation tactic after they treated me like a criminal. I will never shop here again.
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January 2024 by Riley Brazil
Lazy and unsafe pharmacy. Don’t go here. The pharmacy tech closed the pharmacy early, denying us an antibiotic. Now we’re trying to decide if we need to go to the emergency room
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January 2024 by Sierra Martin
The pharmacy here is absolutely awful. I don’t know her name, but one of the pharmacy employees with black hair has been incredibly rude to me for absolutely NO reason every time I’ve been in. Their drive through pharmacy also takes forever—I’ve been sitting here for half an hour and only 2 cars have gotten out so far. Been at the window for 5, and no one has even acknowledged I’m here.
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January 2024 by Jess D
Heya, came to visit outta state.. Go here if you like to be followed and made uncomfortable because all of the employees. They really need work on customer service there. I get it there are legit shoplifting issue, but guess learn to deal with that and prepare instead of making hard working customers uncomfortable that they don't buy from there..like the Safeway across the street treated me better than here
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January 2024 by Reviews
Rude, disrespectful teenage pharm assistants. . Can't wait till they need life saving meds. Green fingernail chippy, save your superiority complex for when you have more edu than me. Nothing special here.
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January 2024 by Christian Puetz
Jenifer Puetz is really good a her job. The staff is nice and kind but have to deal with criminals shoplifting.
