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August 2024 by Julian Zuluaga
Hope the lady that didn’t help me has a better day. Maybe she needs to quit and find another job to stop being so miserable ☹️
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July 2024 by Aimee
Waited in line for 30 minutes as I gathered my things, watched the workers yell at each person in line before me, especially if English wasn't their native language. They were more patient with the younger or white clients, but it took me asking one question for them to start yelling at me. Avoid this office and go to the next closest, if possible. USPS lost my business today.
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June 2024 by Mikayla O'Hara
I too, was approached with aggressive behavior after I unknowingly walked through the “Exit” door. I have never been here before and I did not know where to go to get into the post office through the actual entrance. If there were more signage on the actual front doors to indicate that those doors were the entrance to the post office, then we would have an easier time finding the entrance and be able to go through the entrance doors.
I came here today because I had scheduled a redelivery of my package with the USPS automated system and I was told my package was going to be here for pickup today.
I felt anxious and I held back my tears throughout the duration of my time spent here because I was treated so poorly and aggressively by Evelyn. I was there for around 30 minutes minimum having to go back and forth with Evelyn for a while while she spoke to me aggressively and continued to dismiss me the entire time I had been trying to show her proof that I had scheduled a redelivery with USPS with proof that USPS said I could pick my package up here.
She told me that her name is Evelyn when I asked for it but she would not give me her last name when I asked for it (to be able to identify her for when I wrote a review and tried to contact a manager). Then she told me to leave and walked to the back of the store and ignored all of my pleads for help after that, literally totally ignored me. Another women came through the entrance that seemed to know Evelyn, and Evelyns behavior changed, she was kind with this women. When the women went to leave, Evelyn totally ignored me again and walked to the back. I then rung the bell, and she walked to the front desk and aggressively grabbed the bell and slammed it down on the weighing table in front of me and then stormed back to the back of the office. Not to mention, she is either very unknowledgeable (she would not answer a lot of my questions straight-forward) or that’s just part of her purposely abusive behavior towards most customers.
By the end of my visit here, I was FINALLY able to get her to look up my tracking number (what a real relief this was). I heard her make a phone call, and then she finally walked to the front to give me a pink slip to sign so that the carrier could redeliver my package to my mailbox this time.
I wanted to also add, that I had heard her literally aggressively yelling at another customer that had walked in after I was leaving for a bit to make a phone call to the USPS automated system to try and figure out my package situation during the time she was completely ignoring me. There were 2-3 other women that came in, and she treated them very kindly but it seemed like she personally knew them.
I was in a very vulnerable state when I had this experience today at this post office with Evelyn. I was and am in the process of healing from past traumatic experiences of being treated aggressively, and this encounter really negatively affected me and this is why I felt very emotional throughout my encounter with her and I’m still having a hard time after the encounter
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May 2024 by Jun Kamigawa
These are the rudest most awful people I ever have the displeasure I was dealing with. If Trump promises to defund USPS these people will be the reason I vote for Trump. And Trumps party wants to hunt my people for sport.
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May 2024 by Daniel David
Ordered an item from Amazon for delivery through USPS. They never attempted delivery and said that I requested a pick up, I did not.
Edit: I got a notification that they completed delivery 1 week later. Thank you for making this right.
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May 2024 by Keely Chan
First time coming here and was confused where the front door was so I went through the exit door. I was greeted with "You know, that's the exit door?" I explained I did not know where the front door was and said, "Wow, attitude right when I walk in." The lady, who I pressume is Evelyn based off a previous review said, "Yup." She turned around to hide in the backroom while her coworker who seemed embarrassed for her tried to help me. At this point, I did not feel safe leaving my package with the woman and went all the way to the USPS near Pioneer Square. I have never left a negative review in my life, but seeing as the last review was a similar experience with the same woman, and was posted only 8 hours ago, I felt like making the time.
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February 2024 by Margaret Zhou
Never had issues until recently, with one of the more recent staff. They told me a lot of incorrect information about shipping to an overseas military PO box, and it ultimately cost me $80, a returned package, an unhappy friend, and about three months of wasted transit time. The staff here used to be some of the best postal workers I ever met, so this was very disappointing.
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February 2024 by Nic Gard (BandW2011)
Incredibly kind and patient staff. I've never had any issues when picking up an international package from this post office.
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February 2024 by Mekayla Moore
I wish I could give 0 stars. Extremely rude the lady didn’t even look for my package and had me leave when my package was there the whole time. AVOID GOING TO THIS POST OFFICE AT ALL COST. Hopefully they get better staff.
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February 2024 by ᛏᛉᚱ (M)
They have no idea how things work here. At least they person at the counter was polite
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December 2023 by Ashely Key
They are not good at answering the phone at all .
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December 2023 by Sean F
I’ve used this post office on a number of occasions to ship packages. I’ve always had a pleasant experience. I’m happy to have this in my neighborhood.
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December 2023 by Enrico H
The lady there is very rude and wrong about my packages.
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September 2023 by Camille Mullins
I went to this post office this afternoon, upon arrival I entered into the first USPS door I see. Immediately the woman aggressively tells me that I’ve entered through the “exit” door. I apologized explaining it was my first visit; she repeated herself and asked me to use the entrance door. Shocked, I asked can I just stay inside since I’m already here, to which she shrugged. The entire rest of the visit was a nightmare, they directed me to use a specific box for packaging, and then made me re-do the packaging because they told me the incorrect box first. They were rude and unhelpful to other customers
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September 2023 by Premmika Momo
I am disappointed for the 1st customer service as her mean questions to my kids and me. So I ask to get another customer service for helping us at this location. Thank you a 2nd customer service who help with generously, politely and No Racist.
