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December 2023 by Lance Stringham
This ATM is behind a locked door that can't be accessed outside of the regular bank hours.
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July 2023 by Rashid
I live close by to this branch and unfortunately the ATM is broken for few years and they don’t even care to fix it, what a terrible service!!!
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April 2023 by K B.
Quick service and allocated parking. Extra friendly staff. It's my new preferred branch
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March 2023 by Cory Baker
Super fast, very friendly staff. This is my favorite USBANK location.
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November 2022 by Mohssen K.
Hands down amazing staff!! Took care of all my needs. Very thoughtful, nice, courteous. The branch manager TJ is awesome. And kentrice is amazing as well!
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September 2022 by Jon Gk
Its not 24 hours
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March 2019 by Lynn Carter II
This ATM is available 24 hours. It has a card reader beside the door to allow access when the bank itself is closed. It also dispenses denominations of $1 $5 $20, and $100. It is a very convenient ATM even if you only want to withdraw $3.
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August 2017 by Big D.
minus one star for being ugly building (seen uglier but this one is very BLAH) minus another star for being hard to get to from south beacon hill minus another star for not having any money to give me terrible experience here. just terrible
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October 2016 by Sabrina S.
Horrible customer service. I went in to make a cash deposit, and the manager walked up to me while I was in line and made the snarky remark, "You know you could have just done that at the ATM outside instead of wasting your time." I was appalled! Then when I got to the teller, he eyed my bag very suspiciously and said, "Jeez, what a large, bulky backpack..." Sorry I just came from work, and was trying to use the bank, LIKE ANY NORMAL PERSON. It's a backpack, not a dang weapon. I felt so disrespected, and am seriously considering leaving Bank of America now. Learn to treat customers who trust you with THEIR MONEY better.
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July 2016 by Chad B.
Building features that dreadfully communist-concrete inspired architecture from the 70s or 80s. Service was fast and efficient.
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September 2015 by Christine T.
Customer service is personable and pleasant. Every time I have an issue, they find a way to resolve it without all the headache. Ask for Vann! :)
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August 2015 by Katherine W.
BOA should really rethink their policy on pressuring people into opening a new account. Especially that snarky, smug, punk of a manager who is quite condescending. Like I would really let you be in charge of my money. I think not.
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August 2015 by Christopher I.
Due to the passing of my mother in Indiana, BECU, where I do most of my banking, was unable to establish an estate account, so I had to go national and selected this Bank of America location. I've personally visited this location nearly a half dozen times and have experienced no issues with customer service. My only complaint is with the company itself, not its local employees. Everyone I've met here has been kind and courteous, and the wait time is either very short or nonexistent.
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April 2015 by Ellen J.
I have gone in here to get an auto loan quote, cash in savings bonds, get foreign currency and the list is endless. Each and every time they have been helpful, nice and have smiles on their faces. The female manager is always helping me get upgrades on my products and accounts. Really like this branch!
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October 2014 by Bons C.
I generally find that B of A isn't very personal and doesn't have the best benefits. Truthfully, I mostly bank elsewhere. I give the actual bank a 3.5 based on convenience. I am ONLY giving this branch a 5 because of Hector. Yes, HECTOR. He is super nice and helpful, and is looking out for you! Wooty woot to a good hire.
