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March 2024 by Michael Y.
I've been in the shop a few times in the last few years and purchased a Rega turntable and phono preamp in 2020. Each of my visits were with a friend of mine who has been a customer for many years who pre-arranged our visits. Connon has been amazing setting up multiple options and swapping out components so we could listen to the differences in various turntables, preamps, amps, speakers, subs, etc. for my listening room project which I hope to complete this year (summer 2024). Although I haven't personally taken advantage of his offer yet, Connon is willing to buy back equipment for upgrades (less than full price). This lowers the cost and burden of experimentation on the journey to build an amazing audiophile listening experience. Four years in and I'm still super happy with my Planar 6 turntable. Connon gave me a great deal on a demo model with a pre-installed Ania moving coil cartridge on which I've played hundreds of records. I don't know of a better place to shop in Seattle for HiFi sound equipment. Note: I noticed a handful of reviews complained about the hours (not open Sunday-Tuesday), lack of immediate personal greeting, or a verbal caution when interacting with expensive equipment like a $5K cartridge. I haven't experienced the same, but I've only been to the store on pre-arranged visits when we knew Connon would be here. That said, I don't compare this store with a typical "walk in, buy something, and leave" store that's open every day, has prices marked on everything, but virtually no expertise to help you make the best purchase decisions. With a little patience, you can get the most personalized service available, great deals, and fantastic products. Highly recommend!
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November 2023 by Alan A.
I can't say enough how much I appreciate Tune Hi-Fi /Connon for helping with my system upgrades and reconnecting me with vinyl. Connon is fun, exceptionally patient and makes it a priority to understand individual preferences and specific needs - he goes out of his way to deliver with a high degree of quality. He literally will visit your home and demo equipment ensuring the best fit for the environment which is almost unheard of these days.
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January 2023 by Anita SV
When I visited this place - they were very friendly and let me try various headphones without hovering over me. Even though I didn’t buy anything that day, hope to come back again.
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December 2022 by Casey Stephens
A great place for trying and buying audio equipment!I brought in my laptop loaded with test tracks and got to A/B 6 different sets of headphones. By the time I was done asking questions about audio gear and listening to tracks, I was 100% certain on the purchase I was going to make.In an online shopping world, where people blind buy products and hope for results, this store is an audio lovers haven!10/10
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October 2022 by Alan Catchpole
I went in to the store knowing I needed something for my sound system but I was not sure what that was exactly. The owner took the time to listen to my questions and even looked at pictures of what I had, he explained what I needed and he sold it to me at a very good price. I would recommend this store to anyone who appreciates good , knowledgeable, friendly customer service.
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September 2022 by Reid Talluto
I recommend visiting here if you are interested in some excellent headgear. The owner is very kind and very knowledgeable about his products. The prices are great too, same as Amazon but you get to try different equipment combinations before you buy. Be ready for a one on one as it takes a conversation to help you find exactly what fits your needs. I highly recommend doing business with them.
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July 2022 by Bob Loncaric
Lots of headphones to audition and no pressure while listening to them. Prices are good, consistent with Amazon with a much better buying experience. Ended up listening to some 'phones that I had read about but had never heard. Walked out with some nice Meze 99 Neos that I love.
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June 2022 by Aaroh Mankad
Connon was extremely helpful in walking me through the Audeze headphone line-up and finding out what price range I was comfortable with.We had about a 45-minute listening session, while pointing out differences that I should be paying attention to headphone-to-headphone. Would highly recommend if you're a first-timer or an experienced audiophile!
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June 2022 by Alex keyb
Tune Hi-Fi was my first experience at a true hi-fi shop and it was everything I could have wanted and more. I was visiting town and have been in the market for another pair of headphones. Connon was very helpful and let me demo many options before helping me get the best deal he could give me on what I wanted.
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December 2021 by Ryan Murdoch
Exceptional experience with High end audio. The owner is extremely knowledgeable and wiling to demo anything for you. While the space is stacked with equipment, it wasnt difficult to get around and view things.My partner and I stopped in to test out some headphones, we learned a lot and I wish I had the budget for the headphones we loved.Owner has some giant plants in the store that are very pretty.10/10 theres so much to experience here, the owner was a great host for our visit. I hope to visit again.
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November 2021 by ale76
Hi was visiting Seattle on a business trip and took the chance to visit this shop. I’ve spent some very nice time testing a few headphones and Connor was super kind and accommodating. He aslo has great musical taste .I had a very good customer experience and I would recommend this shop to any hifi enthusiast
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November 2021 by Blake Colwell
Super knowledgeable, great selection, really enthusiastic about the products and music
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August 2021 by Max Borge
This is not the experience you want buying high end audio. This store is so messy you can barely walk around.
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April 2021 by Jeff C.
I've been in Connon's shop several times. One visit was to do an initial visit. Another visit was to audition speakers. My latest visit was to audition DACs which led to my purchase of a Qutest DAC from Connon. I appreciate his dedication to providing the best in audio sound quality. He is very knowledgeable about the brands he carries and has a wide range of equipment available for audition. In a time when so much of the audio business is moving to Internet sales, my experience at Tune Hi-Fi is a excellent example of the value you get from actually being able to do a good in-person audition of the audio equipment you are considering.
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March 2021 by Makiah Shenay
Cool shop