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July 2024 by Mugahid Taha
07/11/24 02:00pm - 02:15pm
That employee was a very rude and disrespectful
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May 2024 by Amber Pennington
The community management is not good for how expensive everything is. The carpets are filthy, the amenities not maintained, and no maintenance is done on the apartments between tenants. I only lived here for six months, but couldn’t imagine staying longer.
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May 2024 by sushant maheshwari
I recently took a short-term housing arrangement at Nolo Apartments to test if the community was a good fit for me. However, my experience from day one was far from satisfactory.
Upon arrival, I discovered there was no parking clicker provided. I promptly reached out to the third-party company through which I had arranged the housing, and they submitted a work order to the Nolo manager, Luis. I was informed that it would take at least three business days to receive a parking clicker. Given the apartment's location near the stadium, street parking was not an option during game times. This left me with no choice but to park my car in a nearby garage on the first day.
When I followed up the next day, Luis informed me that he had contacted the parking manager and that I would receive the clicker by evening. However, by evening, I was told there was an issue with the parking clicker, and it was not available. Luis then shifted the blame onto me, stating that I should not have opted for short-term housing in the first place.
I also reached out to Nico, the leasing specialist, who was courteous and promised to look into the matter. He also mentioned that I could get parking validation tickets. However, these tickets did not offer in-and-out privileges, effectively locking me out after 7 pm.
On the third day, I attempted to contact the office, but it was closed despite the listed timings of 10 am to 5 pm on Saturdays. I ran into Nico again, but he was busy touring someone else around the apartment.
Due to these issues, I decided to cut short my stay from 10 days to just three. While the apartments themselves might be nice, the management left a lot to be desired. The staff were not courteous or efficient, and if you find yourself in a situation like mine, you may struggle to get issues resolved promptly.
In conclusion, while the Nolo Apartments might be a good fit for some, my personal experience was disappointing, and I would advise potential tenants to be aware of these issues before making a commitment.
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August 2023 by Simon MacDonald
Really awful management. Upon moving out, they accused us of stealing a kitchen island shelf that was never there when we moved in. They are charging $50 for that, and $100 for painting when we did not damage the walls remotely.When they asked for my social, they said it was for verifying citizenship and checking for a criminal record.They lied about parking, saying we would never be asked to move our vehicle unless it was damaged. They gave us less than a week notice to perform some cleaning, otherwise it would have been towed.Great views though.
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July 2023 by Integral DotTK
Requires wristbands to be worn to use amenity spaces, and nowhere in my lease does it say so. They have security escort you out if you don't wear one.
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June 2023 by Katlin Brown
I had a great experience! Scotty helped me so much find everything I need in an apartment. He honestly went above and beyond to do anything he could to help me with my application process. He gave a great and in depth tour covered everything smoothly. The customer service was amazing. The property itself is very nice love all the units. I loved the industrial look to the units. The amenities were also great!
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May 2023 by Kosey Smith
Thank you Scotty for showing us the best place to live in the heart of Seattle! Answer all of our questions and concerns. I would give him a ten star review if there was an option ??
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March 2023 by Neil Hill
excellent apartments, great amenities, super location and super-helpful team to assist in the leasing process.
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March 2023 by Gary Lewandowski
Lived here for 4 years and truly loved it. The location is great and apartment was just the right size. After moving back to Denver and here to visit friends I am sad to say the property has gone down hill very fast. Rooftop foliage is dead and tenants now use it for pet relief. I was here over a month ago and the grill is still out of order. The patio is filthy and has not been cleaned. The furniture needs to be hosed off and scrubbed clean. The tables on the rooftop look nasty and impossible to get them clean. Seems like some major landscaping and maintenance work needs to be done on common areas. So sad to see how it has gone down hill.
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March 2023 by donavan moss
Lived here for close to 3 years. Fantastic place, awesome amenities and a community feel.GOOD: GREAT MAINTENANCE TEAM, they are fast and super professional. Office staff is extremely friendly, Michael is very helpful and should be the head manager. Dylan is the man!!! Very professional and kind person. The location and amenities are top notch. Awesome neighbors and community. Everyone is so friendly and it makes living here very comfortable. Pet friendly too!BAD: you have to time parking during game days, it can get awful. The parking is managed by a 3rd party company and the apartment staff has little control over parking issues. Lot of staff turn over. I understand the prices are dictated by the market…but it’s a lot.In conclusion this is an awesome place to live and would definitely recommend to anyone!
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March 2023 by A G
I am a tenant here. They do not respond to emails. I do not recommend dealing with the leasing office here. They take your money and do not want to help you.
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March 2023 by Lillian Ryder
My friends have lived here for over three years. I stayed with them a while when I relocated to Seattle, and now visit often. I find the property to be well maintained. I have never noticed smells or sounds of any kind from the other apartments, the neighbors are friendly, and the staff are kind and helpful. It can be a little loud on game days, but the people watching is top notch, and the crowds clear out quickly. I chose to live closer to work, but would recommend this property to anyone moving to the area.
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February 2023 by Eshin O.
Overpriced with awful customer service.....rent here at your own risk! Would give half a star if I could.
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June 2022 by Ash S.
I want to update this review by saying that after I paid $60 and then I exited after my event I still have to pay an additional $13. I see a response from management but I could tell you that we have discussed the situation with them multiple times and nothing happens besides them providing the excuse that the parking is managed by a different company.
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March 2022 by Marilyn Sueirro
We lived at NOLO for two years before buying a home. It was a WONDERFUL experience. The apartment was gorgeous, the views from the expansive windows never got old, there was a real sense of community in the building, the location is close to great food/drinks and Occidental Park, and we always appreciated the staff/team members at the building. Michael was always very helpful and would engage in fun banter which made it feel even more like an enjoyable community. All of the team members - and awesome maintenance team, made it a home that we will miss.
