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February 2024 by Rebecca Bloom
The best shipper (and more) in Ballard! The staff is so friendly, knowledgeable and helpful and I always enjoy stopping by. Fantastic service and wonderful people.
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February 2024 by Susan B
Go-to neighborhood spot for mailing, shipping, notary service, with a thoughtfully curated retail selection of office supplies and Ballard/PNW inspired gifts. Exceptionally friendly and helpful staff.
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December 2023 by Jessica Weimer-Harvey
What an amazing place to ship everything you need to ship! They are so kind and helpful and actually try to help you save money. They make holiday shipping incredibly easy!!
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November 2023 by Miranda Dubbs
Great packing and shipping experience. Mailed a large ceramic raccoon to my sister in Missouri. He arrived safely! Thank you!
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July 2023 by J.Z.
First-class company with a first-class staff! I could not be happier with their service. This is the best mailbox services of any company that's ever attempted to do this type of service. They are some of the kindest and best professionals in this business. I highly recommend!
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June 2023 by Vivian H.
Cannot recommend the mailbox enough. I don't have a home printer, so have gone there many times to get documents printed. They are always very friendly and efficient. You can email them your stuff, then arrive and have it printed. You can also get documents scanned and emailed to yourself as PDFs. I've also gotten passport photos here. There's a fun assortment of little gifts including lots of hilarious magnets, tea towels, candles, purses and more. So if you have a last minute house warming gift to grab or something this is the place. Dog friendly too. Great place for all of your printing, mailing, passport photo and random tchotchkes needs!
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March 2023 by Matthew Anderson
I've used their shipping services a few times, and the people who work here are very friendly and helpful. Excellent service, highly recommended.
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January 2023 by Chris A.
I have been coming here since this business opened in 1996. I know the owners have changed etc. I have ALWAYS received exceptional care with my dealings here and my packaging/shipping of items. I want to let the owner, Andy, no that today your guy working the desk, male about 55. This guy's care and detail is EXACTLY why I continue to ship via your place. I was shipping an acoustic guitar. Awkward measurements, etc. and it means a lot to me sentimentally. Your guy took all kinds of effort to 'Frankenbox' a mish mash of boxes, and carefully secure my guitar, while also avoiding the easier route of just blowing up my cost with other box options! This is amazing personal caring customer service!! Thank you all at the this business for what you do! Best wishes in 2023 for you all.
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June 2022 by Andrew H.
I don't leave many negative reviews. Have utilized this shop for over 20 years since I lived about 2 blocks away. Especially under previous owner who was of course awesome. Had a picture of one of my dogs on the wall of fame and used to enjoy her holiday grog. :-) Recent life changes have brought a move, but have continued to buy stamps, mailed packages, notary services, etc. And fwiw bought hot sauce, cards whatever. Had 3 bottles of wine delivered there recently due to the need to sign requirement. I don't have a PO Box but considered myself a loyal, local customer. Was informed by an employee that I was not allowed to have wine delivered there since I don't have a mailbox (or they would open the box??). Not quite rude, definitely snarky, and completely unexpected. I've always bragged on this neighborhood and the local businesses. Quite a wake up. AND...then they charged me $5.50 for handling my delivery. I would have been ok with that if it was explained nicely, but not so much "f*ck off we don't want your business." Owner - I think - has always been pleasant but wow. Good luck guys.
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June 2022 by Leah A.
This is a great little shop. So much friendlier, easier, and faster than the post office. It costs a small premium to ship with them but it's totally worth it.
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May 2022 by Catherine L S.
Friendly, knowledgeable staff! Also a nice selection of cards and gifts, including work by local artisans. If you have something fragile and complicated to ship, they can pack it for you, which has saved me time on many occasions. I'm a fan!
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April 2022 by Josh G.
Always super friendly and helpful. Yelp needs to start sunsetting reviews as this business unfairly has a sub 4 rating based on negative reviews 5+ years old.
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March 2022 by Maddy R.
Fantastic little store where they are so friendly and helpful with whatever you need. So nice to have them so close by. Please don't let this business be ignored or washed away. Also they give little treats to dogs which is so nice
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February 2022 by Martha Seneta
I go here all the time - almost every week. I mainly just drop off packages but sometimes I need more assistance. The staff are always super friendly and helpful, and I enjoy the selection of gifts - more than once I have gone in intending just to mail something but have come out with chocolate... or stuffed animals... or hot sauce... you get it.
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January 2022 by Jessica R.
I would give The Mailbox Ballard 10 stars if I could. They are the ONLY place I trust to send packages. The team there is so knowledgeable.
