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October 2024 by Nathan
Quick service, super helpful, had everything we needed for a very specific mechanic job.
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September 2024 by Addison Hayden
I work at an Auto Shop here in Seattle and this is the ONLY place we go for all my bolt, screw, and everything in between needs. Chris helped me out today and he was amazing!
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May 2024 by peter spawn
Normally I get great service... This time I had a salesperson that first started out with a know it all attitude. Then became pedantic telling me what I needed to be aware of... once they found out I had an account they became patronizing trying to sound as if they were being helpful. I was absolutely irritated walking out feeling like 15 extra min wasted due to having to listen to information I did not need to hear...
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May 2024 by Justin Burkholder
Good friendly Knowledgeable staff. Always helpful.
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May 2024 by harry slaughter
Thank you to Jim and Shawna for your help today we really appreciate it. We most definitely will be shopping with Tacoma Screw Products in the very near future.
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January 2024 by Catten Morris
I went there today December 12th I drove almost 30 mi to the store, when I went in a man named Mike called me over to help me, I explained to him my issues and what I was trying to do, he then explained to me something completely different I understood what he was saying but he did not understand what I was saying, with that it turned ugly real fast. He then begin to down talk me and tell me that I don't know what I'm talking about. As he was speaking with me his tone became demeaning degrading an outright disrespectful, to the point that the other service workers were looking at him how he was speaking with me. I was nothing but cordial nice and trying to defuse I seen then that it was about to go south even more so I tried to disengage and I told him okay thank you though sir never mind. He then took that as the right for him to tell me in a harsh harsh tone yeah that's right goodbye. I have no idea what I did to bring that upon myself I feel so disrespected so everything it was totally out of the blue and completely unacceptable I will never shop there again ever
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December 2023 by chris mathew
Best customer service.
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November 2023 by Dustin Evans
I mean they always are nice. But at least half the time I call for a specific bolt. They never have it. And I end up finding the same bolts at home Depot.
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November 2023 by Steve Dando
1 screw or 10,00 all ways help me
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September 2023 by Conqland Mah
Paul was so friendly, helpful, and knowledgeable!!!
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August 2023 by Shane F.
Called 5 times today 4 no Answer and 1 answer but couldn't hear anything. Worst customer service ever.
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August 2023 by Steven Finn
Helpful friendly service! They might not have set out to be an environmental business but there willingness to help you find the right part save all kinds of things from ending up in the landfill. Thank you!
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June 2023 by Lisa Gröne
Great place for fasteners but the guy with the serial killer haircut and glasses was very impatient and unkind to me.
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April 2023 by David Dunphy
Helpful friendly service! They might not have set out to be an environmental business but there willingness to help you find the right part save all kinds of things from ending up in the landfill. Thank you!
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February 2023 by Brian Babcock
Great store. Online inventory matched what they had in store and I was able to get what I needed right away.