Stoneway Hardware Ballard, founded in 1986 by five friends, has grown from a 3000 square foot mini-mart to a 12,000 square foot specialty hardware store. It is a beloved local business that prioritizes providing expert assistance over competing with big box stores. Customers appreciate the store's extensive selection of hardware, particularly its nearly endless array of small items like nuts, bolts, and washers in various sizes and materials. The staff at Stoneway Hardware is consistently described as super friendly, knowledgeable, and eager to help. They are known for their ability to answer questions and assist with both small and large projects, whether that involves a simple plumbing fix or a more complex home repair. Many customers enjoy the store's manageable size, which makes it easier to navigate than larger retailers like Home Depot, while still offering a wider variety of products than smaller chains. The atmosphere is warm and welcoming, with employees often sharing their expertise with a touch of humor. Overall, Stoneway Hardware Ballard stands out as a community-focused hardware store that values customer service and local support.