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December 2024 by Aria Dahl
I brought it in to have my ignition checked out and for an inspection. I was promised to have an estimate before the day was out, only to be called after hours to tell me they wouldn't have anything till tomorrow.
It turned out the car was finished being looked at that same day and sat for a full day while they failed to track down a part I found online in five minutes. On top of that, they didn't even do the inspection they promised me to do, saying they spent all the time (TWO DAYS!) on tracking one part down, and shrugging while charging me over $200 for the overpriced estimate they finally gave me.
Absolutely outraged and seriously considering taking them to court. Avoid at all costs unless you hate your time, your money and your sanity.
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December 2024 by Carlee Savage
Skilled mechanics and great customer service, reasonably priced!
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October 2024 by Carlos Chaves
Super helpful! They don’t try to upcharge you and I trust how competent they are. Also, great customer service.
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October 2024 by Braden Olsen
I have nothing but good things to say about Broad Stroke. As someone who was visiting from out of town, they really helped me out a when my check engine light came on and I was really in a pinch. Everyone is very friendly and honest, and they do great work. The general manager Anastasiya was very accommodating and made things go smoothly. If you want great service and a shop you can trust, go to Broad Stroke.
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September 2024 by Eyob Sharew
I am very happy to be working with these folks on my amazing 08 Prius. I recently had a major job done, and they were able to get parts and get the work done within a DAY. The best part is the vibe. It seems like they're really trying to make it a happy place to work. I feel I can count on getting my questions answered, and I look forward to getting more work done in the future!
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August 2024 by Marcel Moran
Simply a cut above the rest in service. Thumbs 👍 up on their customer service, quality of work, and the final cost.
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June 2024 by Ryan Parr
I was hesitant to take my Hona Element back to this shop ever since new ownership took over, but I gave them a shot last week and they nailed it. A lot has improved. The inspection reports are detailed and go the extra mile to keep you informed about what to look out for in the miles ahead. The person running the front is infectiously personable and knows her way around a car. The work was done quickly, and they called me a few days later to make sure I was satisfied. They set the bar when it comes to good service. Anyone in the area should consider Broad Stroke over their current provider.
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May 2024 by Debi Grace
I had a very good experience with Broad Strokes for my car service. I have been going there with my Honda CRV for a number of years. I find the team to be friendly and courteous and the work on my car to be thorough. Additionally, they communicate well regarding the needed work. I was also pleasantly surprised that there had been a decent vacuuming of my car.
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May 2024 by Hua Yang
A trusted merchant. Highly recommend
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April 2024 by Winston Park
Really really friendly and great customer service!! Also had the best prices from all the quotes I got 🤩
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April 2024 by Valerie Soza
Broad Stroke Japanese is a life saver. I had a dead battery due to a failing starter. I called Broad Stroke because my brother-in-law who is mechanic in California recommended this shop to me. I am so glad that I did. Broad Stroke got my Subaru Crosstrek in the same day and went out of their way to get a starter for me so that my car would be up and running by the end of the day. They also did my 60,000 mile service the same day. They were up front about costs for services and gave me a detailed report on what they did and what they would recommend in the future. They use high quality parts, better than the dealer, and made the right recommendations for service based on my mileage. The front desk person Juliana was also super sweet, helpful, and very communicative through the process, keeping me updated on the status. I truly appreciate this shop, will be using them from now on, and highly recommend them to other Subaru owners.
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March 2024 by Michael Gladstein
Broad Stroke is my go-to local mechanic. They are timely, efficient, and affordable. They always check with me before doing anything extra and I always feel that my time and money are considered in their work. Highly recommend.
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February 2024 by Ayman Mohamed
The best place in seattle.very honest very professional very good customer service.they are great.highly recommended.thank you guys for fixing my car
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February 2024 by Simon Katz
Anastasia and her associates were great to work with. Recently brought my 02 Sequoia in for some routine maintenance when the original radiator finally gave out. My wallet is still crying but they had a new radiator and hoses in by the end of the next day. All oem too, which is a bonus.They gave me a detail breakdown of their pricing and I'd say it was more than reasonable for the quality of the work they do. If you're looking for a new shop and don't want to pay dealership prices, I highly recommend checking these guys out.
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January 2024 by orli izhaky
Broad Stroke Seattle has been so welcoming replacing my headlights and brake fluid. Anastasiya was so understanding, helpful and patient, thank you to the mechanics who worked on my Acura as well! I will definetly be coming in for future services, they have been kind and I do trust them with my Acura Tl-s.Waffles says thank you!
