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March 2024 by Erin Papworth
Love this woman-owned business! Mail, notary, excellent gifts and great coffee!
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November 2023 by Paige
Folks are so helpful, knowledgeable, and kind!
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November 2023 by Chris Ewing
I'm all about supporting small business, but dang this place is pricey and customer service was lacking. They charge more than 3x what FedEx charges to scan a page... My bill came to $32 to scan 19 pages. Yowza. Zero ink, zero paper - just a pdf attached to an email. And it was self service! This was also my second attempt. I'd tried to use the scanner a couple days earlier and wasted a lot of time fiddling with it with half-hearted help from staff who eventually just kind of quietly wandered off and left me on my own. Finally another staff person informed me that the machine was temperamental and perhaps wasn't working today. Come back tomorrow, they offered.This is probably a niche service for them so maybe other prices are more competitive, but ouch.
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September 2023 by Robert G.
My introduction to Sip and Ship at its Ballard location occurred in 2012 when I found myself in need of professional help to ship a rather large painting with both monetary and sentimental vallue to an East Coast address. Much to my relief, the staff at Sip and Ship was up to the challenge in preparing the art work for safe shipping and timely arrival.Based on that experience more than 10 years ago, I have continued to rely on Sip and Ship for a variety of shipping challenges and the occasional need for expiditing personal communications by email or fax or obtaining notary services including witnessing by staff members when needed.I have come to realize that Sip and Ship is much more than a business for shipping services but actually a hub for finding that special message card or perfect gift for almost every occassion as well as taking that much needed interruption to the daily grind by enjoying your preferred brew of coffee or a delicious homemade pastry at the coffee bar at the rear of the shop. Bob G., Ballard
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September 2023 by Halle E.
Lovely people and services. Thank you sip and ship for making modern day shipping - modern!!
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July 2023 by Craig Y.
Updated review to respond to the owner's comments.1) Not sure why it matters how long I waited to write the review. That seems an awful like a bait and switch move to avoid genuinely addressing the concerns raised and instead make it an issue of timeliness on my part vs extraordinarily poor customer service and communication on your part. After being a customer for as long as we were, taking a little time to consider the overall experience is irrelevant. 2) We DID inform you of our concerns and experience when you failed to properly close our account, and you gave us the same boilerplate response as in your reply here. Both felt very insincere. Making pithy "unburdening" statements, to use your words, is probably the best way to underscore that insincerity.3) You could've asked us why a long-tenured box holder decided to leave. It wasn't sudden notice on our part. But you passed on that opportunity and ignored even responding to my first email asking what we needed to do. That's squarely on you for not thinking it important to solicit feedback and feels reflective of how you view your customers.
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July 2023 by Keli Faw
While being able to conveniently ship items, as well as have a mailbox, is such a boon, both locations of the Sip & Ship are favorites. Grabbing a card, gift wrap/bags, as well as being able to find a perfect gift has become an almost weekly routine. Friendly staff, good coffee, and pretty spaces also make it an easy choice. Oh and the iced matcha drink they have right now is my go-to afternoon pickup.
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June 2023 by Alex Maloney
Stopped in for a chai and was greeted by Sharon. She was great and answered all my million questions! Ordered a chai with oat milk & almond syrup and the lemon loaf. 10/10 for both. Everything was fantastic. No long wait and the inside of the store is super adorable! Will be my new favorite cafe to grab my chai on my way to work now ☕️
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April 2023 by Alex N.
Best place to get a coffee, ship a package, and find a last minute card. I also love how involved this team is with their community and other local businesses!
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April 2023 by Nick Davis
The team at Sip and Ship Greenwood is always super helpful and professional, and they have awesome gift items too, especially greeting cards! xoxo
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April 2023 by Aabhas S.
Unfortunately had a poor experience (after a few good ones). Went in to get something copied and notarized. Ding #1: sorry our notary didn't show up this morning. Ding #2: Them: sorry we reduced the size of the thing you're copying to half the original size. Me: that's not what you said would happen. Them: yeah sorry, here's your bill for the wrong thing. Pretty bad experience unfortunately, being charged for something they did wrong (and obviously services as advertised on their phone not available). Still 2 stars because they're usually great and convenient but clearly an off day, just wish I wasn't charged for things they did wrong.
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March 2023 by Priyanka Raha
I run a small business and I love having Sip and Ship as a partner for all my mailing and shipping needs. I don't have to worry about providing my home address as a business address. It's quite great that they provide mailing addresses that are not PO boxes.
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March 2023 by Marie Mills
I love the atmosphere of this store. Everyone is so friendly. Yes they do great coffee and handle all your shipping needs...and I love that they carry a variety of items that make great gifts. :)
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March 2023 by Maura Madden
Very convent and I have received excellent service every time I've been in. A quality coffee bar, mailing services, and a cute little shop all in one.
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February 2023 by Adina S.
Very disappointed !First, the good part: I've been a customer of Sip and Ship on Greenwood Ave for more than 3 years. I didn't have any issues, on the contrary when there was a problem with some packages, the staff was helpful.BUT: I called the other day to cancel the service because I am moving. My renewal is coming up in July and I asked about a refund for the months I am not using this service. I've been told that they do not refund. When I asked why, they said that they will not rent the box that becomes available. I feel they take advantage and use my money. So, be aware.