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February 2024 by James L
I hate to write bad review of any small business, but I feel like I have to in this case. This place is not for people who don't have much experience buying doors. Might be fine for folks who buy doors for a living, but beware. Very sketchy people.
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November 2023 by Greg Vetterick
Okay these guys are not polished customer service reps, right? But they can work you up a door quote pretty quick if you have done a little homework in advance. We got quotes in a few door options and settled on a door that was in stock at the distributor to meet our timeline. It took about a week to come in. They called when it showed up, helped me load it into a Home Depot truck, and took the time to make sure the door was in good shape. Couldn't ask for much more than that, really.
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November 2023 by Vlad Palanciuc
Perfect door match and super fast return, extremely happy with the product, highly recommended.
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October 2023 by Orion G.
I bought two exterior doors, one front door and one side door. Great prices, helpful team, timely turnaround, and doors fit!
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September 2023 by Michael Daily
Just had a terrible experience. Took the day off work make it down there. Have a old bedroom door, just asked to make something work, anything. That's what this place does right? Wrong! Apparently the guy who helped me couldn't be bothered. Lousy! Would never recommend.
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April 2023 by Barb L.
If you need doors you must go here! Great selection and nice group of employees. Marcus helped me with my rush door order. I was lucky because they had it in stock but when he learned I was in a tight timeline he had it framed and ready to go in less than 24 hours. Our new walls were a little thicker than normal and opening a little shorter than normal so it required a bit more work but he got it done. Amazing!
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November 2022 by M L
I stumbled upon this place while in SODO. After 5 minutes of walking in, the sales consultant pointed to a door that was perfect. On top of that they informed me that if I brought my old door in they could make the brand new door match. I was so happy I didn’t have to figure it out myself. Also, fantastic pricing.
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October 2022 by Mark Leahy
I stumbled upon this place while in SODO. After 5 minutes of walking in, the sales consultant pointed to a door that was perfect. On top of that they informed me that if I brought my old door in they could make the brand new door match. I was so happy I didn’t have to figure it out myself. Also, fantastic pricing.
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September 2022 by Luke Held
Super helpful staff helped me find the door I needed quickly and at a great price.
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April 2022 by Stephane Teel
I am so appreciative of the outstanding customer service I received from Dave at Seattle's Doorhouse. He returned my plea for help in minutes after reaching out on the website. Who does that? He was very sympathetic to our supply chain problems and followed through with everything he committed to. His knowledge, contacts and professional recommendations were so helpful. I will be doing business with Dave in the future and recommend him to anyone looking for help with doors. He will give you one hundred percent! Thank you Seattle's Doorhouse and Dave!
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April 2022 by Stephane T.
Had a wonderful experience working with Dave at Seattle's Doorhouse! He was a mover and a shaker. He was extremely knowledgeable and through his contacts, was able to find the door I was looking for. He called and let me know the status of the door multiple times. He was the most responsive person we've worked with during the supply chain nightmare. He followed through and really cared about our request. Thank you Dave and Seattle's Doorhouse!
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March 2022 by Stephanie P.
Dropped some old doors off here to have new ones made to match the hinge and door handle holes from the old doors. Worked with Marcus at first, who was great. Upon leaving, Marcus asked if we wanted the old doors back, to which we said no, and Marcus said "No problem, we'll take care of them." Went to pick the doors up today and the person who helped us told us that we had to take the old doors too. When we said that we just needed the hardware off of the old doors, and that Marcus said we didn't need to take the old doors, the person helping us said, "No, you'll take your old doors before I let you take these new doors." So not only do the different employees have different rules, the one that helped us today was also quite rude. We were happy to find this business for door needs, but will be looking elsewhere in the future for our general contracting business.
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December 2021 by Elyse Landwehr
What a nightmare! We wasted 5 weeks trying to work with this place and have nothing to show for it. We picked out a door and were told we couldn’t order it but had to wait for their shipment. We then were told that we had to physically bring our current door in and have them take our measurements. We followed guidance and they took measurements and we were “all set” for when the door came in. Weeks went by and we checked in and the door never came. Every time we asked a question, we were responded back with an attitude. This week, they lost our paperwork. Luckily I had taken a picture and we sent it to prove we had already done all the legwork to secure the door. Low and behold, it sounds like their own employee didn’t measure the door correctly and they can’t do anything with the measurements THEY took! They want us to bring the door back in again. NO thanks! We’ll go somewhere else.
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November 2021 by Heather Mercier
This place probably has great doors but the guy at the front desk was kind of a j*** so we decided to go elsewhere. He had zero customer service skills, wasn’t friendly or particularly helpful.
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October 2021 by Mauricio Schneider
Very knowledgeable folks, and quick turnaround times. They had my doors ready in 4 days. Quality door hanging with wood vs MDF. Our doors are looking great!