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July 2024 by A Y
Needed groceries, got groceries, what else do you really need? Reasonably quick check out. Will shop here again if I need to.
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June 2024 by Explori Ljk
I have never been to a store as bad as this one. Both customers and employees are exhibiting rude behavior. If you happen to be black, security guards will profile you. The food is stored in conditions that are not hygienic. The parking lot is in a state of disrepair, and people are driving recklessly.
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June 2024 by Mario Vittorio “Mrmonsterboimavichi” chiechi
Always a good experience
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June 2024 by Cameron Griffith
It's a Safeway. Nothing especially bad or good about it. The parking lot is a little tight and it's usually pretty popular. High amount of crazy people and drivers here especially on a warm day.
Update: 20 May 2024 - they have removed the self checkout and the lines can and will get bad.
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June 2024 by tam le
bad customer service. Workers walking around, reject to help customers. The African American lady works at this location is so mean talking to customers. Never come to Safeway again
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June 2024 by Dami Kim
I’m rarely in this area and this store really stands out, but not in any good way. This time I went, and the 3 cashiers are so awfully chatty and nice to each other, so they can be nice. But to the customers they are so rude and unfriendly. I was watching my cashier be so glum to all the customers so I knew when it was my turn what I was going to get. Not a word, nor telling me what my total was, which is like, the most basic part of the job. I tried a friendly Thank You, but I knew I was only going to get an unfriendly scowl in response. No offer for a receipt. Nothing. Those pesky customers. Wouldn’t your job be so much better if you didn’t have to deal with any? As I was leaving, they all excitedly started talking in their own language. They are here to gossip but I don’t think they like the job at all. It’s really best to avoid this place and hopefully they will go out of business soon
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June 2024 by Kourtney Nicole
Review 1: Frustrating experience with Starbucks deals in Safeway app
I've been disappointed with the experience of trying to redeem Starbucks deals advertised in the Safeway app. These deals frequently don't work at checkout. The advertised discount doesn't apply, and the coffee scans as the regular price. This has happened to me on multiple occasions at the Madison location and other Safeway stores.
This creates a bait-and-switch situation. I'm lured in by the app's advertised deals, only to be charged the full price at checkout. It would be much better if the app only showed deals that are actually redeemable in-store.
I hope Safeway can address this issue and ensure their app accurately reflects the deals available at checkout.
Review 2: Inaccurate Scanning and Double-Charging at Safeway Checkout
While I've enjoyed some delicious finds in Safeway's bakery and hot food sections, I've encountered concerning issues with checkout accuracy. On two separate occasions, I've noticed double charges for items after reviewing my receipt at home. Additionally, there have been instances where scanned items didn't match what I was buying, resulting in a higher price than expected.
This inaccuracy in the scanning system can be frustrating for customers and lead to overspending. Safeway should investigate these checkout issues to ensure customers are getting billed fairly and accurately.
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May 2024 by lance terpstra
Waited in line for 45 min to get 3 items. Terrible service.
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May 2024 by LaChina Acissej
Cashiers too slow they removed self check out idk why idc but the cashiers needa check out faster. the only cashier that I remember that checks out quick is the African American lady and the Filipino Blonde hair lady they’re the only ones who can check out quick enough
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May 2024 by Holly Zehnder
Decent, but I'm very annoyed by their decision to stop having baskets. Every other Safeway and other grocery nearby has baskets. I usually don't get enough stuff to need a cart and if I do, I know where they are. The decision not to have baskets is strange and distasteful.
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May 2024 by No Name
Just a normal semi sketch safeway
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May 2024 by Kenya Wheeler
Good selection of products on a Tuesday evening. Easy access in and out the store.
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May 2024 by Jamille Mclaughlin
Very organized & the staff have great customer service.
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April 2024 by Charles Bailey
Don't shop here if you're a middle aged single black man. Loss prevention will follow you from the time you enter till the time you leave. I've never caused any problems at this store and I've never stolen from any store. But Safeway on Othello treats me as if I do and for that I'll go elsewhere.
There should be a zero star option.
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April 2024 by Erkin Ozcan (Alumni)
Every time i get liquor from this store, Michael doesn’t allow me to use self checkout lane and force me to use cashier’s lane where i have to wait.
I have no idea why he is doing that. I’ve never got with other super respectful lady that stays in the self checkout lane.
