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May 2025 by Joan Mckinney
Never answer the phone when calling to confirm prescription, waited until the last minute to tell me I needed a prior authorization the day before the deadline of when I was supposed to pick it up, lazy and disrespectful pharmacist so disrespectful I had to go in person to tell them I wanted my prescriptions canceled so I can find a different pharmacy. Never consider this place
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May 2025 by Charles Roberts
Friendly, and helpful
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May 2025 by J C
I'm looking for a cute little guy with black hair
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May 2025 by Sara Griselda
Horrible pharmacy
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April 2025 by Kim Fackrell
There is still barely anything on the shelves. If I didn't need a Rx filled, I would never go here.
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January 2025 by Paul
I have typed “stop”, “Stop”, and “STOP” on your automated texts, but you still keep sending them. How do I opt out?
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December 2024 by Bill
I had a prescription sent to this location on Friday. It was for a new medication. I telephoned and waited on hold for a bit before someone answered. I thought that the employees at the store were doing their best. My prescription was ready about an hour after I called and I received a text notification that it was ready. The store looks like it's going out of business with lots of empty shelves and there is consistently a long line to pick up prescriptions. The management could do better with hiring or scheduling more staff. Corporate decisions have hurt both Rite Aid and Bartell's they are not what they used to be. It's not the employees' fault. Kindness matters.
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June 2024 by Caroline Hughes
[cross-posting from the Rite Aid Pharmacy page]
Do not send a prescription here if you want to receive your medicine. First, they will not pick up the phone if/when you call. So, I went in today to pick up a prescription that was called in last week and learned that “they were working on it,” and that I should wait while they finished it. I waited for a total of 2 hours and had to remind them several times that I was still there. In my hours there, I saw patient after patient wait in line to pick up a prescription, only to be turned away because the pharmacy was “working on it.”
I have a pelvic fracture and was in awful pain by the time I picked up my medication. I finally double-checked it tonight, and found out that I had only received half of the prescribed dose of one of my medications. I have been on hold to speak with the pharmacy for 10 minutes and counting while writing this review. (Again, they do not answer the phone.) So I will have to go back tomorrow and try to pick up the rest of the prescription.
I suggest this Rite Aid update or remove the “60 minute parking,” signs so customers won’t worry about needing to move their cars while waiting for a prescription.
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June 2024 by Red Hen
Beyond disappointed with this pharmacy. My account was transferred here when Pharmaca had to close (thanks junction parking fees). The techs seem to change weekly and God forbid I have a question about my medication! I have worked a block from this place for more than a decade and Rite Aid used to be terrific. Now it's shelves are barren and the prices are out of control. The corporate takeover is obvious
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June 2024 by JamesHouse
Great pharmacy, friendly, accurate, text reminders helpful.
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June 2024 by Stephanie Di Biase
What happened ? It’s impossible to get a prescription filled. No one answers the phone - pharmacy or otherwise. I have tried to call 4 times today day to get a medicine for a procedure I am having and am not sure what to do at this point besides show up, ask in person (knowing it won’t be ready) and have to come back another day to actually hopefully get it? This is the third time recently I’ve had this result.
The store is also empty of common products. Rite Aid - get it together or close already. Do better for the community and for your employees. I’m guessing if the store is this bad to customers it must be worse to the people working here.
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June 2024 by Michael Stirewalt
I've been frustrated with the pharmacy several times in the recent past, mostly because of the very long wait to pick up meds. Today was a different story, however. I arrived mid-morning to drop off a new prescription. No one was in line at either window. I stood at the drop off window for at least five minutes, but none of the four employees inside the pharmacy noticed me. I finally walked over to the pickup window. The gentleman who walked up to the window (the pharmacist?) told me I had to go to the drop off window. I explained the situation, but was ignored while he instructed someone else to go to the pick up window. The guy who ultimately took the prescription seemed a little rattled by the experience, and offered up a "we only have one pharmacist, so it will take a while" excuse. I regret not having retrieved my prescription and not leaving to go to another pharmacy. I will likely transfer all prescriptions from this location to avoid future frustrations such as these.
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June 2024 by Susie Saalwaechter
The pharmacy is closed 1:30 - 2 pm every day for lunch. The hours don't reflect this.
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May 2024 by Jamie Kinney
This used to be a very reliable pharmacy located in a drug store that was well stocked with everyday needs. In the past few months I have had two prescriptions inaccurately filled and it is very difficult to get a hold of the pharmacists. I had to call four times and wait a total of 20 minutes to speak with someone this morning.
The rest of the store has difficulty keeping shelves stocked, frequently resulting in the need to go to another store to get toiletries, non-prescription medications, or other household goods.
It is a shame to see this happen to our local Rite Aid.
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May 2024 by Nichole
4/16/2024
?????
TOM, I ELECT AS STORE MANAGER/!!!
HE KNOWS everything about this store, courteous, attentive and always Professional!!! Unlike the temps and floaters; Today the girl did not know what an envelope? was, how is she at the counter then?!!+
SECURITY?!!! WHY IS THERE NO SECURITY FOR THE SAFETY OF THE EMPLOYEES AND CUSTOMERS?! This store is robbed several times a week and sometimes with violence, why does the owner of this location care?!
