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December 2023 by Jasmine Z.
I am not the type to leave bad reviews, especially for small businesses but I'm extremely upset with my experience here at Pros Tires. If you're looking to save money on tires and not get scammed, this is not the place for you. YOULL GET CHARGED $1700 FOR TIRES. Backstory: Costco charges ~$900 for the best type of tires you can get (Michelan brand). I usually would just go to Costco to buy new tires, but I'm planning to sell my car soon so I was referred to go to a smaller tire shop that sell used tires for about half the price. I had gone down the street to Bruno's Tires first and they didn't have any used tires that would fit my car, only 4 brand new tires (Milestar brand) for about $620. Since I wanted used tires, I decided to drive down to Pros Tires to see if they had any that would fit. Upon arrival, my partner had gone in for the quote and came out with "$732" written on the paper for Michelan tires since they didn't have any used tires either. Although it was out of my budget, I thought it was a great deal because I know that the brand of tires is good and Costco sells those exact tires for ~$900, so I decided that I was willing to spend more money for quality tires. So, I go inside to talk with the mechanic about the quote and I was trying to bargain to $700 flat. However, he did not agree to lower it so I vocally confirmed out loud that it was $732? And he said yes. So I told him I would pay $700 cash and $32 on my card. He confirmed. Before the service began, I had offered to pay first. He told me that there was no need and I can pay after. We agreed and left. When my car was ready and I came back to pay, I put the $740 cash down and suddenly the price of the tires is "actually $1732". I was so shocked because there was so many times he could've corrected us but I did not hear him say that it was over $1k NOT EVEN ONE TIME. If I was trying to pay only $700, what makes you think I am willing to spend $1732?! I drive a regular 2008 Lexus, it is not a sports car, a big car nor a fancy car. There's no way tires should cost that much. Although it was "miscommunication", he refused to remove the tires and let me leave. I was given the option to pay $50 MORE DOLLARS and take 2 brand new tires and 2 used tires in the back. However, the used tires he was going to put on my car wasn't even the right size?! Then he tries to tell me I can finance the tires and pay monthly. What kind of customer service is that? He then tells us he can ask the tire shop if they're willing to take the tires back and if they can do that, he will remove them and I can leave. 5 minutes later, he's looking up a brand of tires (MILESTAR - the exact brand of tires that Bruno's tires down the street offered for only $620). However he was telling me that these are $750. If he didn't know if the tire shop would accept the Michelan tires back, why is he already searching up new tires to put on my car? He knew 100% that they would take the tires back but he was gonna put cheaper tires on my car to make sure that the $740 cash that I brought in was his to keep regardless. Not only was he trying to charge me $800 more than costco for the exact tires, he charged me an extra $100 for CHEAPER BRAND OF TIRES I COULDVE GOT DOWN THE STREET FOR LESS. I was forced to leave my car at the shop, along with my $740 in cash. The next day he called me and told me the tire shop would accept it but he was already going to put the Milestar tires on my car, meaning I had no choice but to pay for them. I paid ~$740 for Milestar tires that I could've got at Bruno's tires for $620. I also was almost forced to pay $1732 for tires that Costco sells for ~$900!! I understand miscommunication can happen but if he would've taken accountability for that mistake and just taken the tires off and let me leave, I would not be upset. However I feel extremely taken advantage of and scammed. I thought I was getting an amazing deal for brand new tires and got a lower quality brand
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November 2023 by Chance Shields-Gober
Changing my review because I left a bad one out of spite while having what is a terrivle day.Very good place to get your tires changed and wheels done. My z4 has some speciality roll flats that needed swapped out and they have such a wide variety of tires they even had mine.Not only do they stop at wheels they do all manitowoc of work related to the wheels such as break changed. Both OEM and entire kits provided you have the correct parts.I suggest anyone with a set of wheels ( from performance to daily driving) come here
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November 2023 by Rose C.
I had one of the tires in my older Mazda blow out yesterday, and really wanted to replace it with another used tire (so that they all would need changing at the same time, eventually). No other shop in town seem to have this size I needed, except these guys at Pro. I got a quote over the phone that was incredibly reasonable (especially as it covered the tire itself, balancing, mounting, changing out my spare, and disposing of my old tire - all included). When I got there and they showed me the "used" tire they wanted to put on I thought they'd made a mistake....because it actually looked brand-new, way better than any of the tires that I was already had on the car. I was in and out in under 15 minutes, tops, and everyone was extremely friendly. Can't recommend these guys enough! ¡gracias Pro!
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September 2023 by Celinia Coolidge
They were so helpful and kind! I came in without an appointment to get my tires tightened/rotated, and they got to it super fast! My budget didn't allow for rotating them, but He switched my tires from front to back and tightened them all perfectly to make sure I was confident that I would make my drive back to Montana. He had also told me what the prices were before he did anything, which I really appreciated! And as for the prices, they are really affordable! Overall probably the best tires shop I've been to in a long time. Friendly, helpful, fast, and affordable.
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September 2023 by Jay Tarpinian
Pros Tires is great! Javier and his team are fantastic: super nice, responsive, professional, quality work. I needed alignment work and new tires, and he offered me some options with different price points and features. Didn't pressure me into a choice. He was able to schedule me in quickly and the work was completed on time. Great job for a very fair price!
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July 2023 by AleX Cara
Tire is losing air and they said is good , I paid for nothing .I asked on the phone to be fixed and lost my time when I reached the pros tires shop.
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July 2023 by jeff jackson
I had to do a long road trip without warning, and my tires were not at all up to it. On a Saturday in July, at around noon, I went into this shop and told them I was in a hurry, and asked how long it would take to sell and install 4 new tires. He told me 35 minutes. I was on the road in 25, and the bill was very reasonable. I highly recommend this business.
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July 2023 by Yvonne Perez-Bush
They are a small shop but were very quick and professional. I was in and out with in an hour of having all 4 tires replaced. No appt needed. Supper happy with this tire shop.
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June 2023 by Joseph C.
Needed a last-minute tire install on all 4 wheels. I used Yelp's 'request a quote' service and Pro Tires" was quick to reply. Offered reasonable rates and scheduled me within the next hour. Upon arrival, I was greeted by Javier with a smile, and the shop techs wasted no time getting my tire service started. Was out there door in less than 30 minutes. Highly recommend giving Pro Tires your time and business. I will confidently continue doing tire business with them in the future.
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April 2023 by Subrat B.
Asked for a quote and was very quick to respond. It was a negative to my request but what I like is that I'm not waiting on a Yay or Nay from him. The reliability is what I love and if ever I do need service that he is able to, I'll pick this pro for sure.
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March 2023 by danrod3d
Place is on point. Javier was super helpful, service was fast, yet thorough. they have all the streaming apps to make time fly while you wait. I had new tires and breaks put on and was in and out in under 1.5 hours. I recommend coming here!
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February 2023 by Thea Watson
Stopped in to get some air in my tires and Javier had me in and out in 2 minutes. Super great service
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December 2022 by Winston Terry
Definitely worth checking out, they took care of me with a high level of customer service. I was impressed with the quality of their work, and the fact that they showed genuine concern about what I wanted to have done. Thanks fellas truly appreciate your service!!!
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November 2022 by Britt
Javier is amazing ? I have been to several other tire shops in Seattle area and was often neglected. Not at Pro Tires!! They took great care of me, took the time to figure out what I was looking for and find me the best tire at the best price so quick and amazing! highly recommended!!
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November 2022 by Aurora Carrera
Amazing people great service! I was having a really hard time finding a tire place that had my size tire and open on a Sunday. After my tire popped in the middle of the freeway. They were very helpful and actually helped me more than what I could have asked for. Thank you once again god bless you guys ❤️
