“Usually don't write reviews -- but I needed to for Mel! I did not receive much help from the other woman working at the postal office & was quickly dismissed when trying to find a box that would fit what I needed shipped out. Mel practically created a box for me with tape, a box cutter, & any available supplies she had on her. It was the best customer service experience I had -- if Mel was not there, I would have had a very different experience. THANK YOU MEL!”
9 - 11AM 12 - 5PM
8306 Greenwood Ave N, Seattle“People makes all the difference! Sonja is absolutely a jewel and angel and incredible human! Everyone loves her, she made everyone smile during long waiting lines, I visited the office 2 times, and both were best experience ever in a post office!”
9AM - 12:30PM 1:30 - 5PM
909 1st Ave Ste 100, Seattle“This is one of the best post offices I have ever been to, 100% because the one postal worker here (super friendly man with a white beard) is incredibly helpful. I came here to post invites and he helped me optimize the postage and explain the process of non-machinable letters. I walked extra to come to this location (although I had also a good experience at the Lower Queen Anne location too).”
“There was an issue with my appointment getting scheduled for a passport. Dino managed to squeeze me in as his shift was ending and saved me a return trip. Thanks Dino”
9AM - 1PM 2 - 5PM
3211 W McGraw St, Seattle“It's a small place and lines can form outside the building during peak times. But, it's very convenient for folks that live in Magnolia. There are many times when it's an easy in and an out. Most important the staff are cheerful and always very helpful. Btw, they are also open on Saturdays!”
9:30AM - 5:30PM
14419 Greenwood Ave N A, Seattle“Need something done quick, need something done right then this is your place to go. Friendly staff and always welcoming. Special shout out to Vadim & Mila for always welcoming with a smile and being helpful”
8:30AM - 5PM
4412 California Ave SW, Seattle“Helpful, competent, and friendly people working here. Tends to be lines but it moves along. Things are in general disrepair - not their fault - a product of (lack of) federal funding.”
“Stopped in midday to mail a package. The guy working the counter was super friendly and even apologized for the 15 seconds wait. I shipped my package and had no problems. Great experience.”
10AM - 2PM 3 - 5PM
217 1st Ave S, Seattle“Miele? Mele? I’m not positive on the spelling of the postal clerk that holds it down at the Pioneer Square USPS location, but she’s solid GOLD! That location can be sketchy at times to navigate, but I go here because I love interacting with her! She’s SO friendly, upbeat, personable, helpful and inviting. She brings a little bit of home into her space and makes her customers feel like family. I cannot say enough wonderful things about her! Such a smart hire!* Note: This is a small location with one person working. They close for lunch break from 2-3:15”
“Because I changed my address, I went to the nearby post office to ask some questions. Since my English is not good, AARON, the staff member on duty, was very patient and used translation software to communicate with me. Thank you very much for his help. I also like the new post office very much?? ???”
“USPS Wallingford was able to track down an important piece of mail that my family member sent to the wrong address. They were able to start searching for it in a timely manner & I appreciated the effort they put in.”
“The staff is knowledgeable, very helpful, and friendly.Phue solved my complicated case quickly.He also explained how such problems are handled.Many thanks to Phue!”
8:45AM - 12:45PM 1:45 - 5PM
409 Maynard Ave S Ste 109, Seattle“Ordered an item from Amazon for delivery through USPS. They never attempted delivery and said that I requested a pick up, I did not.
Edit: I got a notification that they completed delivery 1 week later. Thank you for making this right.”
9AM - 2PM 3 - 5PM
1001 4th Ave Ste 25, Seattle“The clerk was very kind and resourceful. I am not really used to mailing forms and paying by money order, but she took the time to explain how it all works all the while she was busy with some training at the back of the counter.
I'll be coming back today for more paper work!”
“I use this post office quite often and the service is friendly and reliable. It does get quite busy during peak hours, but that’s to be expected. During off hours times, you can be in and out super quickly. The staff is great.”
8:30AM - 5:30PM
3019 NE 127th St, Seattle“Post office made a mistake with my package, but Jeremiah fixed the issue and was really apologetic. Went above and beyond. I was really impressed. Thank you Jeremiah!”
8:30AM - 5:30PM
2420 4th Ave S, Seattle“I had a bad experience trying to get my fingerprints scanned at another USPS so I decided to try this location. James was super patient, explained everything clearly, and we were able to get the scans. Thank you James!”
8:30AM - 5:30PM
301 Union St, Seattle“A gentleman from this branch helped me with a money order. It was my first time, and the concept of money orders was very new to me. He explained how it works, and we tried my international card, but it didn't work. The officer explained that I needed to use a US card or cash. Later that day, I brought cash, and successfully requested the money order.”
“Recently I had the unfortunate experience of having a 1500$ delivery go missing while I was on vacation. This was the First time something like this happened to me, so I was extremely frustrated and worried.
Luckily I was able to get help from Linh at Ballard Annex. She was able to track down my package for me while I was out of town and even offered to hold the package until I got back home to pick it up.
Super big thanks to Linh and the folks that work there for the amazing customer experience.”
“I'm certain I bought stamps from this so called rude Asian lady. She's normal and was pleasant to deal with imo. She's kurt, to the point and likely her way of doing things is perceived as rude. I was happy with my experience today.”
“A man bashing me because I am Asian, but with the nice and calming words of the head staff here helped me stay calm. Although that man was too much for me to handle.”
“Staff went above and beyond to help me track down a package which had been shipped to the wrong address and returned to sender. Very friendly and much appreciated.”
8:30AM - 5:30PM
4244 University Way NE, Seattle“Very friendly staff, I just went and the man who helped me behaved very well. In this office and I have been there often, they have always treated me with kindness and respect and even though I don't know how to express myself well, they don't make me look ugly; for being from another country.”
“I’ve been to this post office a handful of times and I’m always blown away by the friendly, helpful customer service, especially from Sirach. I actually like when I have to come to the post office since I’ve started coming here, knowing the vibes will be superb.”