Polestar Bellevue is known for its friendly and helpful staff who provide a smooth and enjoyable experience. Customers appreciate the knowledgeable team members, including Jimmy, Brandon, Gurman, and Sandra, who assist with everything from scheduling appointments to selecting cars and addressing concerns. The service team is praised for resolving issues quickly, often before the quoted time, and for making sure problems are covered by service contracts. The staff members are described as pleasant, professional, and attentive, creating a positive environment for customers. The dealership offers a comfortable lounge where customers can work while waiting. Overall, Polestar Bellevue is recognized for their great cars, excellent service, and a team that genuinely cares about customer satisfaction.
Polestar service is great. They're communicative, timely and flexible. Personnel are personable and the whole experience (so far, so good!) turned out well.
December 2025
Great customer service. Very professional and friendly staff. They even arranged for their contact to come give a bid on refinishing a scrape on my wheel rim while I was waiting for my service to be completed. Bathrooms and waiting area were clean. Fully explained the results of the service.
September 2024
Quick help, gave great details on my issue and next steps.
