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December 2023 by Aqeel M S.
Very poor customer service and very rude unprofessional unethical. They don't know how to do the business
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November 2023 by Helen T.
ENDORSED BY AN INTERIOR DESIGNER!Don't get me wrong, this place has limited cabinet finish options and sizes, and is certainly not a high end showroom feel, but they have amazing prices that are hard to beat. You have to know something about kitchen design and what you want before you go - and be prepared for a lot of back and forth. I visited once to see the cabinets and counters, and to take samples. The rest I did over email and Katrina was quick and efficient over my many requests. Having never used Pius before, I was glad of the opportunity to test them out on one of my own projects - a triplex needing 3 new kitchens - and they were all different. I am very impressed that the cabinets are made of furniture grade plywood, the stone was precisely cut on site (never seen that before!) and it was all installed really well. I stayed onsite all day for the installation and this was important to make sure I got exactly what I wanted.In the event, a couple of things got changed around during installation, leaving a couple of cabinets redundant and Pius gave me a refund for these no problem. They even picked them up for me. I would have no problem recommending this place, as long as you are very clear in what you want and are prepared to spend some time on the design and the installation. I would use these cabinets and counters for clients on a budget.Great job - thank you Pius!Abode Consulting.
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November 2023 by Sarah R.
We a great experience working with Tara to design our new kitchen. She thinks of everything and is quick to respond to questions and find resolutions. At the end of the day she cares about the end product and that everything is in order. The crew who came and did the install for the countertops did a wonderful job. I really like that Ken thought about evenly distributing dark spots and lined up a darker seam with another dark section. The seam was hardly noticeable, pretty slick work. He even caught that our stove opening was a little larger than 30" and cut the counter larger to fill the void so that food wouldn't get stuck in there. Plus, we lost power for an hour during the install but they still managed to get the job done despite the setback. I really appreciate the careful planning by Tara and execution by Ken and his team! Thank you!
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October 2023 by Keeley S.
Pius Kitchen & Bath deserves all the praise they receive. They turned my vision for a luxurious bathroom into a reality. The expertise in design and execution is evident in every detail. If you want a stress-free renovation experience and exceptional results, choose Pius Kitchen & Bath. Five stars all the way!
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October 2023 by Jane C.
Pius makes beautiful, solid, well built cabinets! I absolutely love my kitchen. No particle board is used! I received help fromSophie at Pius she was amazing and I cannot recommend her enough! Sophie worked with me through the design process and my numerous redesigns with kindness and patience. She coordinated when the delivery missed a few items due to back order issues. She really can through for me and highly recommend her talent and skills!
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April 2023 by George Y.
The staff at Pius is always polite and friendly. We have bought cabinets and countertop a few times at Pius and always satisfied their service. They have pretty much everything you need for home remodeling. I highly recommended this store.
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April 2023 by Zach S.
Don't make the same mistake I did by hiring Pius. I went with them because they had the lowest quote and unfortunately that came with the lowest quality and customer service as well. The salesman was very nice and responsive up until I paid my bill in full, then once it came to the week of my project I called every day trying to confirm a few things and could never get a call back.On the day of my install the workers showed up and they inspected the site and found issues. They could not explain this to me as they did not speak English and got angry because I could not understand them. They continued to slap my cabinets and point and raise their voices to me trying to explain the circumstances. Finally they called back to the office and got the salesman on the phone that I had been trying to get ahold of for three days to translate. The salesman missed a piece in my cabinet layout and the slab they sent out was not long enough so they had to install a 3rd seem. As I had already paid and they were onsite I decided to let them continue.The seems they did whatever chemical they used left staining on the quartz and every seem has multiple colors which they state is how it should be. As you can see from the photos, it is not. They also decided to cut into my cabinets so they had more room to install the countertop which was not needed. They also called to say they were going to need more money cause they underestimated how much plywood was needed and they had to go buy a new sheet of plywood. As you can see from the photo they used old scrap wood not new plywood.After the project was complete I expressed I was not happy to the installers and they just left my house and did not clean up their mess. They left sawdust all over the kitchen, all scrap wood they cut they just put under the sink, and all their trash and scrap pieces of the countertop they left in my driveway.I then got ahold of a manager the next day to express my frustrations and they said they would send the crew back out, I told them I either wanted a different crew to come out or a manager to be on site to see what was going on. Sally refused to send a new crew out as the installers needed to finish their own work, she also stated no manager would be able to come out. So the same two installers came out they rubbed ky jelly on the seems to make them look wet so they were darker and sat and laughed at me like it was so simple. I asked them to leave my home at that time and continued to clean up their mess myself. Unfortunately I am still stuck with their shotty work.I highly suggest staying away from this company.
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March 2023 by Dave M.
I had an awesome experience working with Pius! The TEAM at Pius made sure my project was a success from start to finish. Thank you Pius!
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December 2022 by Nick A.
Needed countertops done asap as the old ones had already been removed. Reached out to Pius and Vivian helped me through the whole process and was able to give her input which helped influence our purchase! Went to their Tacoma showroom which was nicely done with examples to verify the products we selected. Sophie was nice there and walked us through the delivery process. The install was quick and easy and looks amazing. Would definitely recommend them to anyone looking! They fit us in their schedule and 4 days after picking out our stone we had counters! On top of all this they were the cheapest bid we got out of 4 companies. Definitely bang for your buck!
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December 2022 by Steven Woeck
Emily was who I worked with and she was top notch! She should be employee of the month
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September 2022 by Andre T.
Need new top quality shaker kitchen cabinets for pickup ASAP? We had a house flood and after days of ridiculous quotes from competitors and cabinet makers we were referred to Pius by other cabinet companies. We bought unbuilt cabinets and had a contractor family/friends do the install. they look awesome. Sophie at Pius actually drew out the cabinet plans and they came out amazing. My only negative (which doesn't effect their rating for me) is that the pick up process from their warehouse is annoying - they have one worker processing the pickups who was very unprofessional. nonetheless, can't wait to use them again.
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December 2021 by Lynne Bettles
Mike G. Is amazing! We have been in the store 3 to 4 times in the past 2 weeks while planning and purchasing our new kitchen! Every time we are there he is very professional and extremely knowledgeable. He makes a stressful process so easy to deal with. THANK YOU!
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December 2021 by Irina Gelfenbeyn
My experience with Pius started out with some issues such as a damaged cabinet and countertop installation problems but the customer care team took over and made sure that ALL of my concerns were addressed. I am a happy customer and I look forward to working with them again on my next project.
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December 2021 by Thomas Bradley
I've been shopping here for kitchen cabinets, counter tops, tile, sinks, plumbing fixtures. They have it all for your kitchen and bathroom needs
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December 2021 by sellapriya ramaiyah
Extremely unreliable. Ended up being a no show after waiting for months