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July 2024 by Amanda Eldred
Every time I have gone in the same guy is almost always at the checkout and he is never pleasant. He has an attitude every time and, aside from chatting with his coworkers, he doesn’t seem like he wants to be there. I’m to the point that I will drive further to go to a different store so that I don’t need to deal with his attitude.
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June 2024 by Tammy Scriver
I bought a crested gecho and the girl who helped me was very knowledgeable and friendly.
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May 2024 by Swapnil
I took my dog for grooming here since i had a really good experience at one of the other Petco groomer on U-district before i moved. But it turned out the worst for my dog.
I got a call about a couple hours after i left her for her appointment. On the call, a manager said they accidentally scratched and had a small reddish skin patch due to cutting near that area and its their policy to take the dogs to ER for any visible woulds. However, when i get to the ER I find out they ended up wounding my dog in left side of her belly quite close to her left leg where it rubs and shes so vulnerable and its no small scratch. Now looking at the other reviews for this I am beating my own head over why I didnt see the other reviews before choosing this one.
My lil girl is traumatized and needed sutures and unable to even walk properly. Petco incurred all the cost and the manager was very polite and sorry, but I really question the kind of groomers they are hiring. Love Petco but i think the groomers need better training and empathy for dogs and animals.
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May 2024 by Jezebel
Good prices, good service. Maybe more cat stuff!
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April 2024 by Troy J
Our go to store for cat litter and premium cat food.
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March 2024 by marlee mckibbin
They had what I needed. Very good service.
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February 2024 by Jill C.
I've been trying all week to get my dog into the grooming center to get her anal glands expressed. Not pleasant but I have had it done at other Petcos and happy to pay for the service. I went 2 days in a row but they were short staffed and not taking walk-ins. Called the next day and was told the same thing. Called today and the rudest person to ever answer a phone chewed me out for calling the store instead of the groomers who never answer the phone. I was just trying to determine if they were taking walk-ins today and she said she had NO IDEA because she wasn't a groomer. When I went over the weekend, there was a sign that said they weren't taking any. Very visible. Just another omen of the death of customer service. You should know what's up in your own store.
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February 2024 by Max
Marty is the best! He is always so kind and helpful.
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January 2024 by Roxanne Cole
The staff is AmazingTrainers too
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January 2024 by Navid Paydavosi
Good source for variety of pet foods. The toy section needs improvement with more toys that can stimulate pets brain. The place, however, has a very bad door. It is pretty old and usually broken. It was very hard for me to enter and exit the place last time I was there. I hope the store owner sees this and try to get a new door! The place deserve a better entrance door.
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January 2024 by Athen Lucas
Also so friendly and loving towards my petunia
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January 2024 by Willie Taylor
This store has no workers. So there is absolutely no customers services. And the manager Robert is useless. Never will shop here again
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January 2024 by Chef Willie Taylor
This store has no workers. So there is absolutely no customers services. And the manager Robert is useless. Never will shop here again
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December 2023 by Eric Eldred
Went to drop off amazon return. Dude wasn't happy to help
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December 2023 by virginia siler
The manager is always so courteous and polite. I love my neighborhood Petco and I love the Amazon return feature now , very helpful for disabled people .