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April 2024 by Madeleine C Mena
This is the best shop ever..All of them are very nice .Batteries problem fixed ..Guys you Rock! Thank you for the good smiles..
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April 2024 by Sonia Frojen
Such a great experience in my one-way rental. Chris provided great customer service, will definitely use them again. ??
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March 2024 by Scott Harron
Waaaaay nicer than U-Haul! Shorter wait, nicer service, better trucks. I wish I had learned about Penske years earlier!
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February 2024 by leine faataui
Rude, rude, rude, expensive ..
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September 2023 by Kristi Freeman
They always have what I need when looking to rent a truck!
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August 2023 by Shameka Harrington
The man that washes the truck is slow as molasses. Friendly guy, but he had no sense of urgency. Took about 30-40min to get battery looked at and checked. Then I waited more than 2 hrs for a truck wash. RIDICULOUS! I see he was moving trucks and checking other stuff, but it was just very unprofessional to have me sitting here all this time and to say it’ll be a few minutes. Yard was tight and congested and screams safety hazard in every direction. Truck wash was mediocre. Won’t be going back.
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July 2023 by chris telford
Good trucks! Friendly staff
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April 2023 by Annabell C.
Loved my experience with them. Had to drive a van over the pass and was nervous how the van would handle(it's 70mph. Can be windy,icy etc...). It handled great for a first timer I would definitely return again.Radio was great as well,inside was pristine and staff was friendly I was even late and it was no problem for them,thinking of checking rates at the storage facility. Most definitely would return. Also the windshield wipers came on automatically which could have been a huge safety issue fumbling around at 70mph trying to figure out how they worked and found that to be super-duper cool!
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April 2023 by David Kenny
Easy pickup and dropoff. Friendly, professional staff. Reasonable rates. Clean vehicle. No hidden charges. Pretty much everything you want from a truck rental. Would use again.
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April 2023 by Mr. Scot
Had to get fuel for the truck. The guy at the fuel pump is great and friendly
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April 2023 by Megan W.
I didn't even get a quote after filling out pages of forms online! Complete waste of time after their website promised a quote!
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September 2022 by Steve Crockett
What a fantastic alternative to the U-biquitous box trucks that most non-commercial movers think of first. Even though I had to drive 8 miles further to pick up the truck, I saved almost 50% by using Penske! And the staff were so professional and helpful! Can't say enough how pleased we were with this experience. Highly recommended ? Thank you Seattle Penske Truck Rental!
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August 2022 by Natalia Marsh
Had a great experience with a cargo van return after moving cross country. Helpful stuff and no delays!
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July 2022 by Debbie T.
This is the worst company to use for moving!! Please use U-Haul in any moving event. Please I am warning you about this business. I almost lost my life trusting this company to do their job and check the truck I was using to move across 3 states on the west coast. They did NOT check the truck before my 1200 mile trip!!! The tires were bad and about to pop!!! You couldn't see tread on the front tires. The truck half way through the trip needed oil added to the engine so it would not blow up and seize. This was in the middle of nowhere in the middle of California at 8:30pm at night and was BY MYSELF. I'm a 115 lbs woman with blonde hair. People were trying to help that looked questionable. So I called Penske and it was a two hour wait for someone to help me. So I bought oil that the truck needed and put it in and was on my way. Penske did not care and didn't even try to call me back or anything. THIS COMPANY NEEDS TO BE SUED AND I AM STILL THINKING ABOUT IT. I took pictures the whole way through the traumatic situation. DO NOT USE PENSKE TO MOVE ACROSS THE STREET!!!! Use U-Haul for all your rental truck or car needs!!! THEY ACTUALLY CARE!!!!!!
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May 2022 by Christopher Reilly
I had a rather challenging experience renting a truck from Penske, between Dixon, CA and Seattle, WA. Max Griffin, the regional director of the Seattle Region was finally able to figure out the situation and made the best of things - big shout out for putting an end to the drama! I have removed the details of my review, and would just say to everyone to get the insurance (the lowest level is cheaper than most deductibles) and report ALL issues with a rental truck to PENSKE (roadside assistance if you're on the trip and even if you don't expect to actually get roadside assistance - so the issues are documented) and to keep pushing if you are not getting the help you need from local agents or the first levels of the phone tree.