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September 2024 by Sunny King
The staff was so friendly and a pretty store. I want to shoutout the nice girl with red hair and Irish jewelry (I didn’t catch a name :( ) - she was extremely kind, thoughtful, and considerate. I was debating ordering online or thrifting, but the staff made it so I will come here any time I need anything Patagonia. Definitely recommend!! :)
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September 2024 by Dan Cumberland
Great products. I love the company's values.
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September 2024 by Jesse Lee
Love most of everything here, from the clothes to the company philosophy to be good to Mother Nature. But…
I’m not happy with their “Life time warranty”, which isn’t about the lifetime of the purchaser but the life time of the clothing item. After 6 years of use my raincoat is no longer truly waterproof, it gets damp in the inside in moderate rain, when I tried to exchange it they say my jackets life is x years and they will only give me a percentage of the purchase price. This doesn’t seem clear what the life time warranty should be. Don’t get me wrong I still like their products but was bit disappointed by their warranty.
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August 2024 by Richard Offhaus
Fantastic customer service by Dennis! Went in with some running shorts that hadn't held up the best (thick thighs) and it was very straightforward to get them taken care of. Remember to leave the product ID tag on!
Sale prices are great and I managed to snag some new shorts at a great price on my way out.
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August 2024 by Rick van der Wurff
Large store with a wide assortment variety. Lots of high quality products. Some good deals too.
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August 2024 by Courtney Schneider
I stopped in this store over the weekend and had just an incredible experience with Patagonia's high quality customer service. I brought in a jacket I was hoping to get repaired. There was a short line of others waiting to start their repairs as well.
The employee asked me to walk through the needed repairs. To my pleasant surprise, they said we are actually going to issue you a new jacket and recycling your old one as it's beyond repair.
Several other employees helped me look for a replacement jacket that was the same product number. Seriously, each and every single person who helped me was so kind, helpful and seemed genuinely happy to be of help.
I'm now 100% Patagonia convert. I love their mission and the fact that they have resources available to help empower in realistic ways to treat our planet with the love and care it deserves.
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July 2024 by Shirley Bai
Love Patagonia. Superior experience as a Patagonia customer. First time visiting this store and Beth at the register is amazing!
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July 2024 by Royal
Patagonia is one of those few stores that still makes quality clothing and supports the sustainability mission. You can find a lot of outdoor and high-performance hiking clothes and bags here.
In the cold season, this is the clothing of choice for a lot of Seattlites, as they have a lot of rainproof jackets. In the summer, they also sell lightweight and cool fabric clothing. Staff is always nice and helped me find sandals in a different size that weren’t on the floor. Store is clean and well-presented.
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July 2024 by Confiance Apparel
They have very unique types of articles
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June 2024 by Greg Johnson
The various Patagonia documentary videos on YouTube are a great resource for informing and inspiring people. Their durable clothing and accessories are thoughtfully designed.
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May 2024 by Don Bohn
Brian was awesome and very polite in calling me to help resolve an issue. I appreciate his attitude and his willingness to correct it. Highly recommend this store and their products they stand by.
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May 2024 by Alika Recek
I’ve never had such a hard time returning/exchanging items. Very disappointed in my experience.
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May 2024 by Percy Pomeroy
Great selection in downtown Seattle. Check out the VW microbus.
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May 2024 by Megan Brown nydegger
Employees here are always so helpful.
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May 2024 by Rich Burmeister
This is our PNW connection to the store and their cloths recycling and repair services.
