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June 2024 by Sebastian Frohs
Needed to print 50 colored front and back copies here and it was a great experience!
Amazing service, Aaron and the team were nice and super helpful.
If you need printing, I highly recommend this Office Depot.
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June 2024 by Shariff Yhann
Had to do a rush order for an event and Rodger gave great service and helped make it happen even though it was a really short notice! even offered to grab it from the retail center because the order got automatically sent there cuz it was so big. Great service
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June 2024 by Nikkia Scott
If you say you are an authorized shipper be an authorized shipper! A traveler trying to ship 4 small boxes home. Thought this would be a convenient place to ship. I was told it wasn’t possible because the shipping bend was full. A waist of my time!
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June 2024 by Freeway Jared
Aaron is amazing. That’s it. That’s the review.
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May 2024 by Joseph Urlacher
Great service and problem silvers. Made for a wonderful experience.
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May 2024 by Patricia “Naudia” Miller
The only reason I left a one star is because Rachel from Customer Relations was an absolute super star. I called her in the morning because I had a return that was past return date. The gentlemen at the Lakewood location was super helpful and pointed me to the corporate number I needed to get my return accepted, it was a never opened package my business ended up not needing.
Rachel informed that she would process the return for me all I would need to do is drop it off at the 1751 location (where I picked up my package originally), which is why I’m writing this review.
I left the return with cashier #1 to figure things out with her management team while I shopped. After I finished shopping and returned to the register Philip the manager and Jordan informed me they would not accept the return and that the return was to be picked up at my place of business, not their location. I assured Phillip and Jordan that that was not correct and that the person on the phone earlier that day had told me explicitly to drop off my return at that location. They sent me away with accepting my return didn’t offer to call and clarify information.
When I got in my car, I called back the number from this morning and was lucky enough to get Rachel again , she informed me that just 30 minutes ago someone went into my online return and changed the shipping address to my place of business instead of accepting the item.
Rachel went above and beyond to reach out to the store directly to see if she could resolve the situation on my behalf, and the cashier answered the phone but when she tried to get management on the line, they didn’t answer the line disconnected on me and Rachel.
So disappointed in this experience, I don’t intend to shop at that location ever again, even though it’s the closest to my place of business. I literally had to rearrange my whole schedule for the next two days in order to get this return a task I was looking forward to getting off my to do list. Again, Rachel is a superstar so is the cashier but the rest of the team at this location were the worst. Also the store is raggedy looking on the outside, in a sketchy part of town and it’s one of the smallest Office Depot I’ve ever seen.
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April 2024 by Natasha Petrovic
I use their print center often. Roger helped save my last printing when the Office Depot website messed up my order. Super hero! Thank you!
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April 2024 by Chad Ruffin
Missed deadline and had poor print quality for brochures with irregularly sized borders. Would not recommend.
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March 2024 by Huey Mei
Everything was convienant for shopping while getting my shipping done too!
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March 2024 by Lindi Kociu
Excellent service
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March 2024 by Phylicia D.
Terrible service, went in to have something printed. They had multiple people waiting and complaining about over promising and under delivering with their prints. I returned two days later to pick up my order and was greeted by the store manager not welcoming me to the store but asking me "what do you need?". This was after arriving at the store before they actually opened because the store hours on Yelp & Google are incorrect. I grabbed my print and decided to look around the store. I found a few items to purchase and thought I should mention the incorrect store hours online. Andy the sales associate completely dismissed my observation and told me they don't control Google or Yelp so that's just too bad. Overall very cold unwelcoming experience.
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February 2024 by Frankie Malcuit
Store #811 in Seattle has friendly, helpful staff and easy to use self-print options.
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January 2024 by ashley gaynor
Great experience. Roger Wong was incredibly helpful!
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January 2024 by Dan Kennedy
Well-stocked and good people.
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January 2024 by Lua Belgarde
Great customer service at this store!!
