Norco Medical provides equipment and fittings for CPAP machines and face masks. The staff is described as patient, thoughtful, knowledgeable, caring, kind, helpful, and professional. They take time to evaluate correct fits, answer questions thoroughly, and talk customers through how to get used to their equipment, understanding that it can be challenging. The experience is noted as easy and quick, leaving customers feeling they have a good handle on their health needs. While the location can be understaffed at times, leading to potential wait times on the phone or in person, the in-person service is consistently reported as extremely helpful. Customers express a high level of trust in the team's expertise and state they would return to this location again.
Always available and also keeps track of when I need supplies.
July 2024
Had bad experience with my last supplier. Norco gave me everything I need to have the freedom I need.
July 2024
Brandon helped me so much today with a challenging problem! He was patient, thoughtful and knowledgable about his products. I will hope his superiors will put my review in his employee file! He is a real asset to Norco Seattle. I will ask for him again and again.
