Norco Medical provides equipment and fittings for CPAP machines and face masks. The staff is described as patient, thoughtful, knowledgeable, caring, kind, helpful, and professional. They take time to evaluate correct fits, answer questions thoroughly, and talk customers through how to get used to their equipment, understanding that it can be challenging. The experience is noted as easy and quick, leaving customers feeling they have a good handle on their health needs. While the location can be understaffed at times, leading to potential wait times on the phone or in person, the in-person service is consistently reported as extremely helpful. Customers express a high level of trust in the team's expertise and state they would return to this location again.
Came in to swap CPAP supplies and the gentleman that waited on me was super quick, efficient and professional.
September 2025
I had the pleasure of speaking to someone on the phone today named Onica, maybe Monica? and they were absolutely wonderful!!! They helped me get my dad's supplies which I was having an issue with for weeks. They got it solved promptly while being attentive, patient, and caring. Thank you!!!
June 2025
I was visiting Seattle about to leave on a cruise and forgot some important c-pap gear. Connie helped me out and was very kind!
