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August 2023 by Cyan Alexander
Always take my car(s) here, never a problem. Excellent mechanic!
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May 2023 by Ashley O.
My Jeep over heated and my friend recommended this place. Not only did they charge me 500$ with the check engine light still on, but they also drained my air conditioning liquid so I pulled out of the lot and my a/c was broken. I went back in and Duey lost his patience with me and yelled at me to "take it to the Jeep dealership in Renton". When I went to the Jeep dealership I was asked to pay $1,000 up front just to do a "diagnostic". I then went to Jay's garage in Ballard, another friend recommendation. They said all I needed was a couple bucks for a fuse that blew out. A COUPLE BUCKS!! I called Duey and he offered to give me 50$back. It was insulting on top of being hostile and straight up ripping me off. F duey and his shop, and I wouldn't doubt he is running a scam with the Jeep dealership in Renton. Total bullshit experience.
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February 2023 by Darcey Blinn
My friend referred me here because of the good price she had paid for previous repairs, and I hired the shop for a water pump and timing belt replacement. The prices were very good and the owner is smart, honest, practical, and helpful. I thought White Center was a bit of a drive from Seattle, but the shop is very easy to find, and the good prices make it well worth the trip.Update: I have now been here 4 times for various repairs (I drive my cars for 10 years) and twice he has waved me away and told me that I really do not need to repair just yet. When the dealership says "you need $3000 worth of repairs" Duy says "They're exaggerating. That doesn't need a repair yet. Save your money and come back in a year." Very trustworthy mechanic.Services: Transmission repair
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January 2023 by hamed ham
My car's windshield wiper stopped working under heavy rain and I went here because it was the nearest repair shop , but he didn't even bother to take a look and said he didn't have time and didn't help me in a dangerous situation to drive.
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October 2022 by Kavi Rana
The best mechanic in the greater Seattle area with prices and honesty and always fast and efficient! All my friends and family go here for a reason.Services: Vehicle Inspection
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July 2022 by Damon G.
Great experience at this shop. Fair prices and mechanics who know what they're doing.
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June 2022 by Ted T.
Brought 2007 vehicle for timing belt change about 4 years ago and car is still running well. Brining in our 2012 for timing belt change in next month or so. Owner is honest and work by his team is great! Prices are reasonable!
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April 2022 by Bobby Lynn Rice
Dui is amazing. He takes great care of all of our cars and he's a joy to work with. Honest, knowledgeable, friendly, and fast. If he can't do something (rare) he knows exactly where to send you. Can't recommend this place enough!
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April 2022 by Brendan Britton
Excellent service for a very fair price. Great customer service and great results. New Southwest's price was 40% less than the dealer and equal or better results. Their lot is secured (protected by a tall fence with a locking gate). I will return.
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April 2022 by Tara S.
Awesome! Friendly service, and great prices. Everything was clarified before any work was done and my options were explained to me in a helpful way. Will definitely go back for all future oil changes and other car service needs.
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February 2022 by Spud Andrijeski
I have trusted new southwest auto with my 2001 Jeep for 4 years now. Owner, Duy, is always there to help me with what ever issues I have. They have done a great job with all my family’s cars and are very quick and knowledgeable and provide it at a great value. We have always been happy with the results.
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February 2022 by Promocom99 C.
Oh yes I have done business with Dewey and his father since they opened the shop. Very fair and HONEST! totally different than the other name brand places. I suggest them to all my friends and coworkers.
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February 2022 by Adam M.
Mechanic here is so great! Very honest and won't do unnecessary work. This shop has saved me a few times and has even contacted me when they were closed. Fair prices
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September 2021 by Damon ..
This is one of the best car service interactions I've ever had. Honest, fast, beyond fair pricing, and willing to explain what is going on without being condescending or confusing. I'm almost tempted to not write a review so I can keep it all to myself. Very happy customer. :)
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September 2021 by Terry S.
This is one of the best car service interactions I've ever had. Honest, fast, beyond fair pricing, and willing to explain what is going on without being condescending or confusing. I'm almost tempted to not write a review so I can keep it all to myself. Very happy customer. :)
