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February 2024 by Tristian Shelton
This store has been very helpful and friendly either in-store or over the phone, they have proven to be a very reliable resource! Made the brake job for my sedan a breeze and were stocked and available when needed with the right supplies on hand to get the job done. Beats Auto Zone by far and is a must-have for Seattle.
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January 2024 by Kav Mann
Well they say there open till 6:00pm but I'm here 5:45pm and there gone. That must be why they didn't answer the phone when I called. I wanted to let them know I was coming so not to keep them any longer than need be. So much for rushing all the way across town to make it here with 15 minutes to spare just to find them gone. Now I have to get up early to come by in the morning. I come to Napa for quality and I pay extra for it. An I'll also when I need an axle no one had they had it an I had to take a bus here on Sunday to get it. So just bummed tonight.
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August 2023 by KC K-town
Knowledge staff
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July 2023 by Joe W.
It's a part store it has staff they ask you wha Toto want they grab it for you they were friendly they knew there job what else to ask for
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July 2023 by Marc Sidell
Had my fuses that no one else had. Nice counter person!
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April 2023 by Michael K
Ordered some parts online to be picked up in error, called and it took 30 seconds to fix it. No hold for 15 minutes, no hold music, no pre-recorded messages heard. It is almost awkward to be this fast and efficient. Thank youKeep up to good work.
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April 2023 by Justin Johnson
Very helpful staff.
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September 2022 by Jared Clowes
Not only expensive.i drove out here because the website said they had an odb code reader that they actually don't. Welll that or anything else useful.worst parts place I've encountered yet.
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August 2022 by Brain Pham
Great help and great store with everything you need in automotive repair
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August 2022 by A NEWMAN
I need it all for my transmission to flush it out and you have to change the drain plug washer as well. Found and found out later on that I could have went to a different store and got the same stuff for half the price and the drain plug washer was the wrong one and they tried to sell me a oil filter that doesn't even go to my car. That's the truth can't wait to take it back
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August 2022 by June
Transphobic store associate yelled at me. Old white guy. Manager helped me out though. He was a younger white guy. Hoping there will be turnover next time, as NAPA has some good deals now and then.
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June 2022 by Janie Kilts-Lepine
Car trouble led me here so I could find a new battery. Bought it ahead of time for easy pickup. Made sure to specify my car in your website's search perimeters. Not only was it not the battery I purchased but it wasn't even meant for my car.The older guy working there claimed that it would be compatible with my car because I asked him before taking the battery out of the store. Even explained something about how the wattage would be better for my car. When I got it to my mechanic so he could make the swap, we discovered it didn't fit.So after getting mansplained the differences between the sedan and hatchback versions of my car, I returned the battery embarrassed and angry. Thankfully the younger guy working knew what he was doing. He realized the older man gave me a battery for a Prius when I drive a Versa Note. He is the reason why this review didn't get one star.I had no time to get back to my mechanic before they closed. Fiance went to check on the car later to find it dead. Now I have to call roadside assistance to get my car jumped again. I'm going to miss a day of work because someone couldn't do their job.
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May 2022 by Roger Preston
I order hard to find serpentine tensioner at 2. oclock & on my porch the next day with 15% off
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April 2022 by Yvonne Alexander
Great store, friendly employees, and the cleanest restrooms I've ever seen.
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February 2022 by BB RagMan
Love this store! Great customer service, they always have or can find what I want. This Napa is fantastic!
