NAPA Auto Parts in the SODO area of Seattle is described as a hidden gem, providing great, friendly, and helpful customer service. Staff members are noted for being efficient, knowledgeable, honest, and reliable. The store consistently has the right parts and supplies in stock, including for older vehicles, making repairs a breeze and serving as a must-have resource that beats competitors. Customers appreciate the simple process of calling ahead to have parts set aside for will-call pickup. The business connects people with quality auto parts and tools, and it is recommended highly by those who visit regularly.
I had a great experience at NAPA thanks to Ryan. He went above and beyond to help me — way more than anyone would expect. He was knowledgeable, patient, and genuinely cared about making sure I got what I needed. You don’t often get service like that these days. Really appreciated his help — definitely ask for Ryan... read full comment
June 2025
Great customer service! I came in with a tire I needed to plug and Glenn was extremely helpful in assisting me. Would recommend this store 10 times over.
March 2025
Great service Knowledgeable employees and they always have what I need.
