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July 2024 by Scott Rosehart
They do a great job here. I took two cars here and both came back super clean. The staff was friendly and helpful. Would definitely recommend.
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June 2024 by valentina henriquez
I love it thanks
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April 2024 by Chip Cressman
I have been coming to Mr. Detail for years and always have a good experience. I typically do a heavy interior/exterior detail and a light detail each year and my car always come home looking fantastic. The price feels a little high to me, but I have not shopped around and they might be in line with the competition. And as they say, "you get what you pay for" and Mr. Detail is worth every dime because they put in a lot of effort to keep your car looking great.
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April 2024 by Christine Gronseth
Fantastic attitude and work performance! Our car was spotless and sparkling in no time at all. Chad’s communication was on point and was super courteous — thank you!
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February 2024 by Fredric Morgan
Mr Detail Auto Salon did an amazing job! They were professional and communicated very well all while doing a great job with the vehicle! :)
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October 2023 by Amir Kazi
I went to Mr Detail Auto Salon in Downtown Seattle in May for an "Interior Heavy Cleaning". My experience was extremely poor. Dropped the car off early morning, came back at the end of the afternoon and the car hadn't been worked on. They started cleaning it a few minutes before they closed for the day, and didn't spend adequate time cleaning it.After inspecting the car, I asked the washer if he could clean up a bit more and he did a bit more work on it but it was clear that he was exhausted after a long day's work and just wanted to go home as well. Overall, it was quite a rip off for the amount they charged. All this could have been avoided had the administration maintained quality control and not taken up too many cars if they couldn't give adequate time and effort to cleaning each car.I wanted to be a regular customer here, and the communication prior to drop off was decent, but the cleaning itself was lacking and disappointing. I'd encourage them to work on their quality control.Service: Auto detailing
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October 2023 by James H.
Very happy with the service. Exterior hand wash, interior steam cleaning, and my car looks great; better than it has looked in years. Excellent value for the money. Thank you!
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August 2023 by David Marks
Very poor detail for $400. Car had a number of places that weren’t touched. Was told the car was going to be ready at 3:00pm. Showed up and had to wait until 5pm for car to be finished. Friendly team, but clearly started my car late in the day and scrambled to finish it.
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July 2023 by Jufran
The staff was awesome! they did a pretty good job! shout out to John, he did a very good job! props to that guy
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May 2023 by Chipsie P.
The photos shown are probably from many years ago. They are misleading and unfair to potential customers. This is the reason why I am writing this review. It's actually a tiny location in a garage. Not very equipped to do a stellar job. I asked for inside detailing. Quite a few things missed in hard to reach spots like seat railings and dashboard. I was promptly told I could take the car back for another round of cleaning. Sone stars for this. In the end It's better. But I can't say I am impressed.
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April 2023 by Scott C.
Had a great experience here. Scheduling was easy and the detail was excellent along with the communication. Highly recommend!
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February 2023 by Christine L.
Absolutely blown away how new my car looks now after a year of multi-day road-trips, ski trips, hiking trips, and 100lb golden retriever dog hair chaos! Personal interaction: Drop off and pickup were super easy and quick. I really enjoyed that I could easily talk to Chad via text/iMessage. He was incredibly nice, responsive, and accommodating. Location: Tons of information is given on the website about how to find the location. It's at the street level of the parking garage BEFORE you actually enter the paid area. The shop has 3 dedicated parking spots on the side so you have plenty of space to park your vehicle.Story time: When I mentioned I couldn't keep my car there overnight, rather than rush the detailing he decided to scope down my package to meet the time constraints. Later on in the day when I found out it would be possible to leave it overnight after all, he was flexible in upgrading the package again. Incredible attention to detail and fantastic service. Thanks Chad!
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January 2023 by Felix P.
I've been doing business for the past years with Mr. Detail, essentially at the Ballard, Fairmont and Union Square locations. Especially at this last location, their service is excellent and always ready to follow up on my requests. Also, very convenient as they are located in my work building. Happy to be doing business with them..
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November 2022 by Jonathan H.
They did a wonderful job on my 2000 Toyota 4runner, which came in absolutely covered in mud. The interior was a mess too. I've never seen the car this clean and I was honestly shocked at how good it looked when I picked it up. I will definitely be back here with this vehicle and others. Chris was super accommodating and all around it was a wonderful experience.
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October 2022 by Cate N.
I scheduled service with the Fairmont Garage location this morning and made arrangements to drop off at 8 am. I also got a rental vehicle so that I could maintain my work schedule while my vehicle was being serviced. I was 'greeted' by Chad who let me know that he was closing due to an emergency. I understand that things happen, but he didn't try to call me and offered no assistance on where I could go/who I could call for service. I tried calling the other locations and received no response. While Chad wasted 2 hours of my morning and the cost of a one day rental car, I was able to schedule with another provider. If you need a good car detailing service that actually responds and maintains appointments, please contact me for a recommendation. Don't schedule with Mr Detail - while the reviews overall look good, un responsiveness and cancellations appear to be a common theme in recent reviews.
