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“The two gentlemen who work at the store are very professional courteous and very helpful!! They cleaned up my account and got my cell phone bill cut b y 2/3rds!!! Highly Recommend”
“Went in to get a new phone and was helped by Serigne G who was wonderful! He was very knowledgeable, friendly, and was very patient in helping me set up my new phone! It was hands down the best experience I’ve had in an AT&T store ever :)”
“have had my screen and battery replaced here. They always take care of me and get the repair/service done quickly and for a good price too! forever coming here to get my electronics repaired!”
“Connor, the sales rep was very knowledgeable and great. My only major issue was that I made a 6 o’clock appointment that they could not honor. Only one person was working in the store and they were four people waiting when I got there. I suggest that when calling Verizon, they are not pushy for you to make an appointment if the appointment cannot be keptSo”
“This really amazing I came with lot of problem in my phone those guys help me and take care of my data transfer and I would recommend this place to all .Best service could have in years appreciative work .”
“The only AT&T store I will go to for as long as I am alive. They go above and beyond with their customer service at this store. Not only are they super thorough and trying to get you the best deal they can give, they even offered us water bottles bc it was a hot day. How thoughtful right?? S/o to Leslie, Manny, and Brandon for making our experience smooth & painless. Thank you x million!!!”
“I love these guys! Been a customer here for years! They're great ? caring, understanding, they look out for your satisfaction! They strive to please their customers!”
“5/5 - Luna greeted quickly and kindly as soon as I walked in. I came in with questions about my family plan that had a lot of different things added to it, making adjustments and calculated needing to be done longhand. Luna patiently walked me through and carefully explained multiple scenarios for me to get the best deal without sacrificing the same services we have. Thanks Luna, what had been a pain for me to figure out on my own was something taken care of with no stress!”
“I don't think I've had better customer service tbh, Audrey I think her name was, super nice and knowledgeable. And Hailey was pretty awesome as well, thanks dears :)!”
“Menager of the store is Mason. He is amazing person. Top of the top customer service. Helped me restore my numbers and took care of other issues with my account . Was nice and friendly. Very professional !”
“Have to give a rave review to Jaz'Myne at this location, who helped me and my elderly parents switch over from AT&T and get new phones. She was knowledgable and very patient through lots of little hiccups in the process. I hate going into these types of situations because I feel like there is typically a lot of pushy sales pressure to upgrade and add-on every possible service, which just isn't how my parents roll. Jaz'Myne was not pushy at all and was just lovely to work with.”
“I had a “no SIM” issue on my iPhone and when I arrived there was no wait to be assisted. The associate who helped me was friendly and knowledgeable and fixed a complex technical issue in just a couple minutes.
Highly satisfied and would highly recommend.”
“Ashton helped me decide what phone was the best fit for me. He also helped me learn how to use and navigate my device. He’s the best person for whatever you need at AT&T. I highly recommend going to this AT&T for the quick and best quality of service especially with Ashton helping out!”
“How you doing the guy's service at metro?PC s was very professional to the point and he was very respectful courteous.And got stuff done on time.I would suggest you're going to the one on R.AI NE R Avenue in Seattle.Thank you for your time and thank you for reading this”
“Ariana was amazing, she was everything and we would have kept walking if it weren't for her, she answered every question perfectly and professionally then took care of everything we needed with incredible customer service exactly as she said
You are lucky to have her”
9AM - 11:55PM
2220 NW Market St, Seattle
Mobile Phones
“I've been shopping at Ballard Stop for over 4 years. The help has always been pleasant especially the new owners. I'm admiringly impressed with the patience and decency they show to their customers regardless of what journey they are on in life. 10 stars to Ballard Stop!!!”
10AM - 6PM
829 NE Northgate Way, Seattle
Mobile Phones
“Taylor is the nicest person I have ever met. I got locked out of my car just outside the store and he was extremely empathetic. Must be a great place to work if your employees are so willing and able to help anyone and everyone. Thank you!”
“Fast and efficient service! Alex swiftly handled everything concerning my damaged iPhone 6, ensuring immediate resolution and even provided a follow-up call to guarantee satisfaction. Delighted with the repaired iPhone 6.”
10AM - 7PM
204 Broadway E, Seattle
Mobile Phones
“Everyone here is amazingly attentive and willing to help out with anything within their means. Shout out to the beautiful Kehlani, Alex, and the other homie who’s name escapes me but he has cool tattoos.”
“We went to the Fauntleroy T mobile today in West Seattle to add a line to our plan. Both Coby and Zach were so helpful - their customer service was amazing! They both had a great sense of humor as well. All in all a great experience and it was fun to meet them both. Would highly recommend this store!”
9AM - 8PM
1504 6th Ave, Seattle
Mobile Phones
“This location provided excellent service for me and my family. Misty took the time to answer all of our questions and offered great solutions! We left happy and stress-free with our new products. I absolutely recommend this location. Thank you, Misty!”
“I have a t-mobile account and stopped in to ask about t-mobiles internet plan. Read and Niko were quick to acknowledge me ( I was the only customer initially). I told them what I was looking for (questions) and while one was texting his manager about part of my question (it was a bit unusual), the other was telling me what the thought the case was and clarification on a point or two.
Another customer came in and Niko went to help that person, as I would expect. Read got his answer and we chatted for a bit about both the t-mobile plan and other generic stuff.
Both were very polite and made the experience a reason I like dealing with staff at the stores (though I have had rather good experiences on chat and phone calls too).”
“I worked with a lady named Emily today. Most reps are very helpful. She ended up going the extra mile and I highly appreciated her efforts. I feel she deserves a raise”
“This T-Mobile is the best in Washington for Customer Service talk to JAZ and Josh... They listen to every concern and question and take there time with trouble shooting! Thanks Guys for helping my Dad! Sheri Taylor...”
“David at the T-Mobile store off of Roxbury provided me with outstanding service! He was a good listener, very patient, very knowledgeable and very professional! And shout to their team as they treat you like family, very warm and welcoming! Much love and appreciation to the Roxbury T-Mobile crew, will definitely be back!”
“Great service from John, he is really knowledgable about Verizon services and takes care of your question/problem quickly. He really helped us with porting our old google voice numbers to Verizon.Thanks John!”
10AM - 8PM
1216 N 45th St, Seattle
Mobile Phones
“Yesterday July 2, 2024 I was unable to change the trusted phone number on my wife’s iPhone and my own iPhone. I called Apple support and they were not able to instruct me on how to make the change. So I went to my local T-Mobile store in Seattle store number 8774. I was greeted by the nicest lady, Sosi. She was confident that the changes could be made from the temporary numbers that had been assigned to each phone to a number of my choosing. I must’ve tried for two or three frustrating hours at home to make the change. Within about 15 to 20 minutes Sodi worked magic allowing me to change the trusted number and also change my password. thank you so much Sosi for doing what Apple phone support could not do. Hopefully T-Mobile management will acknowledge your fine work. Thanks again, Eric”
“Not only is the store clean and organized, but the staff there is extremely helpful and kind, as well. Chris G. was the store associate who aided me in picking out a replacement phone, and I can say he went above and beyond and out of his way to provide me with top-notch customer service and salesmanship. He spoke with me about the kind of phone that would meet my specs/needs with a practical approach, which I (and my wallet) greatly appreciated! Because he was so willing to help me find the best phone for my budget, I was able to purchase a phone case and screen protector, too, which only added to the positives of this experience. He helped me get exactly what I needed in a timely manner and with genuine care! Go Chris G.!!!!!!”
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“There was an issue on the back end of getting my service switched over and upgrading to a new iPhone but Brooke spent literally HOURS getting everything cleared up for me. Thanks, Brooke!”