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July 2024 by Billy
I get charged $5.00 for walk in bill pay monthly . But they will fix any problems with my phone without question. Friendly and happy service.
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June 2024 by Sheryl Stepetin
I love these guys! Been a customer here for years! They're great ? caring, understanding, they look out for your satisfaction! They strive to please their customers!
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May 2024 by Jackie Washington
I’m giving this location Five Stars because the gentlemen are ALWAYS so respectful and truly caring! I needed to pay my bill; and I did not have the fee of $5 on me; so the nice gentleman didn’t even charge me the fee; just the cost of my bill!
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March 2024 by Nick Mirabal
Metro sucks my bill keeps going up. I'm going back to T-Mobile tired of watching the little things spin on my phone
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March 2024 by David James
Good friendly service and affordable plans.
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January 2024 by Walter Reyes
3rd Ave is good I bye my phone form there Ali is a good guy he help me with I phone
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January 2024 by Fernando Montecinos
10/10 free phones... man I love this store awesome ? deals always helpfully
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January 2024 by Albert “Jack Joe” Moore
I love the boys @ 3rd Ave they help me out a lot always give me the best phone Everytime I go in they help I love 1518 3rd Ave Ali is a hardworking guy keep up the good work brother anyone need help go to 1518 3rd Ave
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December 2023 by Taif Choudhury
TLDR: "Gabriel" consistently lied about a promo on the website and talked down to me the entire time when I was rightfully skeptical and questioned him. This store has the scummiest employees lying about every little thing. Stay away at all costs.I've heard these stores can bad but had to experience it for myself to believe it. I showed "Gabriel", which I'm pretty sure isn't his real name, the promo of the Pixel 6A which I was interested in on the website. He tried to convince me into thinking that the $49.99 was the discount as opposed to the price (Lie #1) as if I didn't know the difference when it clearly says PRICE on the website. He also checked my phone number and said it wasn't eligible for the port-in promo (Lie #2) - a MeteoPCs phone rep I later called confirmed it was eligible. Spent a good while repeatedly trying to tell me I was wrong in a condescending tone but then said the website was wrong (Lie #3). I called up a MetroPCS rep over the phone who said the promo was 100% valid and the store should honor it. When I confronted him, he had the audacity to say the system wasn't updated (Lie #4) - promo was around for a couple months and you're telling me that you didn't have the faintest idea to check if the system for updates before trying to gaslight me? Then he told me it's actually being 79.99 but 49.99 only after "verification" (Lie #5). He also tacked on all these fees which didn't make much sense and said new plans have to start at $65/month (Lie #6) - a MetroPCS phone rep said I could get the $40 plan. After I started questioning everything he was feeding me, he realized I wasn't going to be another sucker, and told me to go somewhere else. Needless to say, I walked out and reported the store. Unlikely, but holding out the slightest hope that MetroPCS/T-Mobile actually does something about this employee/store.
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November 2023 by Tyrone Washington
Awesome deal pay my bill everymonth thank you guys
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November 2023 by Aaron G.
Went in to activate a device. The person added an insurance charge to my account even though I didn't request it, eventually removing it (I hope) after I complained about it. I asked for the receipt and it came out to 43.90. I paid 60 dollars and got 5 dollars in change. I asked for the rest of my change and was told that I was being charged 10 more dollars for the SIM card that wasn't shown on the receipt. I was told that they were gonna keep my money and if I didn't like it I could go somewhere else. My phone also started acting strangely since visiting that store In the end it's not about the money, it's about basically being stolen from by the people working there. Called corporate and will continue to follow up and escalate until they make this right. This occured on 11/12/23 at 5:36 pm Employee ID is YIS114 The 2 people working at the time were involved in this. They also called a 3rd person on the phone.
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October 2023 by antonio ali
awesome
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October 2023 by Thomas Ruth
Good price good co.
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October 2023 by Asmrom G
Ali work hard man
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October 2023 by Jesus Gonsalez
Good job..3rf Ave team
