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October 2024 by Allison Kilgore
I can't say enough nice things about my experience with Metro Dog.
My beloved doggo is dog reactive and can't be boarded, and my neighbor who used to watch her moved away. I was nervous to engage a drop in service for walks and feeding her on the rare times I'm away from her. I've had such nice experiences with Metro Dog, I can't believe I was so nervous.
The Metro Dog staff has always gone above and beyond my expectations. They give updates, take great care of my dog, and they even wash her bowl and the containers from her food? They do more than I would even expect for drop in care, it's excellent value for a reasonable price.
And needless to say I come home to a happy dog!
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July 2024 by D. Loreen
Wonderful caring folks who know how to make your puppy happy in your absence. They are highly trained, friendly and professional. They have reasonable rules for all dogs to have their vaccinations. The facility is clean and designed to keep your pup occupied. This is one of the best facilities I have come across and our dog Daisy loved her time here.
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June 2024 by Miguel Mojica
I recently started using Metro Dog’s day care with my pup, it’s been a great experience so far. They have been great since trial day, and consistently through day care. My pup’s super excited at drop off and happy (and exhausted!) at pick up. I will consider Metro Dog for boarding services, too!
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March 2024 by Justin Dahnert
We've recently started daycare for our dog at Metro Dog and couldn't be happier with the location, team, and care. Our dog is excited each day at drop off and the team is super welcoming. Highly recommend!
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February 2024 by David E.
Far too many dogs at their place when we came for playtime. They had put my dog Rey in timeout for long periods of time, isolated from others. I would have preferred they called me to take him home if things didn't work out.
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February 2024 by Daryk Childs
Hopefully I will have reason to change this review but they scheduled us on the wrong date.We visited on the date that I clearly communicated on the phone but they had scheduled us a week later, after our vacation. They weren't willing to accomodate. Now we will need to find somewhere else two days before our vacation.
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October 2023 by Olivia
They are so wonderful with my sweet Pepe ❤️
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October 2023 by Danielle Morton
My dog loves it here and the staff is great.
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October 2023 by Lil' Bit
So if anyone has gone on vacation with a dog, you know that you are limited on what you can do. We decided that during our 19 day vacation we would have one day where the dog was in daycare so that we can visit places where a dog is not allowed. I have a 2.6lb 5 year old yorkie. (This is important.)I started 6 months ago trying to find a place for her for one day. It took me four (yes, four) different daycare that turned me down. Two would not take a dog of her size because she would be trampled, one said that they do not take out of state dogs, and the last stated that they are full. Thankfully the lady at this last one recommended Metro Dog. I am so glad she did. They were so nice and very sweet to her. They accommodated her and honestly evaluated how she is with her staff and other dogs. I would recommend them to anyone.
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October 2023 by Varitant Goyal
Metro Dog is a good facility with helpful staff. For our first day of dog daycare, they went through all the details and showed us the facility via cameras. They also took our dog’s food to feed him during the day and took care of play and rest time. We will surely take our pup for daycare/boarding here.
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August 2023 by Grace Chang
If I could leave negative stars I would. We left our dog with Metro Dog for 32 hours and we managed to have to take him to the vet for two separate issues the next day.1) Our dog had a hot spot we were trying to have him avoid licking. We instructed staff to keep an eye out and if they were not able to stop him from licking to at least let us know if he was doing it. Staff did not notify us upon picking him up, nor stop him from licking, as we had to take him into the vet as the hot spot got infected.2) Our dog also returned to our care with a limp. Upon examination it appeared that the skin on his paw pads was raw and torn up. The day we left him was extremely hot and I imagine the staff did not attempt to protect the dogs’ paw pads letting them run around. This is conjecture but, when we picked him up, we were not notified that anything was wrong, so we have to guess. The limping was clear as day. We tried to call them the next day to find out what happened, no answer.This is simply negligent. I truly hope this business gets investigated by the appropriate regulatory bodies to get them to clean their act up or to shut them down. Suffice it to say, please never leave your animal with these people. It’s not worth the risk.
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August 2023 by Case Wright
Took in my 6-month old puppy for 2 weeks. Was worried about boarding him, since he’s never been boarded before. He loves it there- he gets to meet tons of other friends, the staff are super friendly and knowledgeable, and will handle any feeding guidelines you provide.
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August 2023 by kersti muul
Great company, great people. Amazing first aid and off the grid classes
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July 2023 by Adi W.
Metro Dog was a great resource during my two-week stay in Seattle. I've never done this as a tourist before, but I came to Seattle prepared to sign my dog up here for daycare during my visit. Metro Dog's website had all the sign-up instructions I needed. I brought vaccine records and had a very easy time setting up an initial evaluation (free) for my dog. My dog really enjoyed that trial day. What's more, I was very impressed by the thoroughness and attention paid to the evaluation. When I picked up my dog, we went over her report card. It was clear the staff observe and test all kinds of interactions in controlled ways to ensure the safety and comfort of a new dog and the pack (both overnight and day guests). Thanks to this thorough approach, I felt great about bringing my dog to daycare 3 or 4 times in one week. It was especially helpful for the climate-controlled option during a heat wave. Drop off, pick up and billing are all very efficient. I can see this is a well organized placed with very invested staff. From what I saw of their boarding drop-off procedure and online policies, it's certainly a place I would explore for overnight care as well. I come to Seattle at least once each year and I look forward to using Metro Dog again for daycare.
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July 2023 by Grace
If I could leave negative stars I would. We left our dog with Metro Dog for 32 hours and we managed to have to take him to the vet for two separate issues the next day. 1) Our dog had a hot spot we were trying to have him avoid licking. We instructed staff to keep an eye out and if they were not able to stop him from licking to at least let us know if he was doing it. Staff did not notify us upon picking him up, nor stop him from licking, as we had to take him into the vet as the hot spot got infected. 2) Our dog also returned to our care with a limp. Upon examination it appeared that the skin on his paw pads was raw and torn up. The day we left him was hot and I imagine the staff did not attempt to protect ************ pads letting them run around. This is conjecture but, when we picked him up, we were not notified that anything was wrong, so we have to guess. The limping was clear as day. We tried to call them the next day to find out what happened, no answer. This is simply negligent. I truly hope this business gets investigated by the appropriate regulatory bodies to get them to clean their act up or to shut them down. Suffice it to say, please never leave your animal with these people. Its not worth the risk.
