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November 2024 by Daniel Mikulak
The GREAT team at McLeod completed our full house renovation including new kitchen and bathrooms within the timeline agreed and budget allocated. McLeod provided a master craftsman as the superintendent who did an amazing job installing Canyon County cabinets and ensuring every detail was attended to. Quartzite countertops and appliances fit perfectly. Painting, inside and out, was performed in parallel with the other trades, ensuring they stayed on schedule. I would recommend McLeod for any home remodel.
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October 2024 by Mariah Hanley
On June 16, 2022, an electrical fire devastated my condo and others in my complex. After 22 months, I finally moved back in April 2024. I had been assured in writing that I’d be back by December 2023. My condo was, for the amount of time it took, laughably incomplete. The stair handrail was missing, two bedroom walls had no electricity, switches were miswired, and the paint and flooring were damaged. The plumbing inspection had failed.
After moving in, I found more issues. The wall heaters were inadequate, leaving the downstairs just above 60 degrees in the mornings. The bathroom heater was installed with styrofoam still attached, creating a severe fire hazard. Two days after moving in, the laundry vent fan fell out of the ceiling. When I raised concerns, McLeod claimed they didn’t see the issues, or worse, implied I caused them.
McLeod took four months to address these issues, and only after I repeatedly pushed the managers, Craig and Andrea Goodmansen, for progress. I never received an apology for any of this. They offered a $1,533 “goodwill discount,” far less than the $16,000 I spent on rent, hotels, and transportation due to their delays.
The project manager repeatedly told Craig and Andrea I’d agreed to certain things I had never agreed to. Even when I provided written proof, his actions were never acknowledged. For instance, I emailed multiple times in mid- and late-2023 about how I wanted the tile in my shower placed, yet the project manager installed it incorrectly and stated that I hadn’t made a request until March 2024. I was also assured I would receive a “breakfast bar.” I received a shallow overhang. This and other false claims were never addressed or apologized for.
By the time mistakes like the shower tile surfaced, I had nowhere to live and had to move in despite the mistakes. I shouldn’t have been forced to settle for less in my own home because of McLeod’s mismanagement.
Another homeowner in our complex recently shared issues with McLeod, who, in their response, blamed delays on permitting or city issues. In reality, work stopped for long periods even after permits were granted. There was no communication about the delays, and it later became clear that the few emails or texts the project manager did respond to, he had not read.
Finally, in contrast to my experience, when my neighbors moved back over the last six weeks, their issues were quickly resolved, despite McLeod previously claiming to me that delays were unavoidable. This shows they chose to deprioritize my unit.
I had no say in choosing McLeod. Now, thanks in no small part to the delays they caused, I’m in debt, my health has suffered, and my condo isn’t what I wanted. If you have a choice, avoid McLeod Construction at all costs and, if you don’t, be prepared for delays and lengthy challenges.
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August 2024 by Michelle P.
Our new kitchen sink and quartz countertops are perfect, and all within our budget! We're very happy with the final result. Thank you!!! The whole team gets an A+, five-star, and highly-recommend rating from us. Val, Jonny and Marcus are most appreciated for their professionalism, attention to details, and commitment to exceptional customer service, which never went unnoticed. We can only hope to get the same crew for our next (TBD) home improvement project.
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May 2024 by Veronica Martin
I cannot say enough good things about my experience with McLeod. We had a water leak in our laundry room and I had no idea how to go about initiating repairs. McLeod took care of me every step of the way. They handled both the water remediation and repairs, and they were always on time, communicated timelines to me and walked me through everything before it took place, and were so friendly and responsive when I had questions. Everyone on their team who performed the work was detail-oriented, skilled, and helpful. I’m thrilled with the finished results and now my laundry room is like new. I will definitely recommend them to everyone and should I have future projects they’ll have my business.
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April 2024 by Emily Durante Peer
this company was hired to restore approx. 7 condo units after an electrical fire in 2022. i cannot express how little i recommend this company and their project management “expertise.” from the beginning, the project manager has been giving us incorrect or NO information. many people are still out of their homes due to the PMs lack of communication and effort. the company has not replied to any emails or phone calls from those who are affected, despite requesting a different PM or additional help. subcontractors have been given wrong information and multi-thousand dollar decisions have been installed incorrectly or just designed plain wrong (after the owner had submitted their requests months prior with no confirmation or follow up). i urge you to look elsewhere, or if you were dealt a hand that leaves you with McLeod, hopefully Sean Slavin is not your project manager.
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April 2024 by Kelsey Booth
I wanted to reach out to say a huge THANK YOU! to everyone we worked with at McLeod over the past few months. Having pipes burst and water damage had the potential to be such a horrible thing…and because you are all so great, it was actually a pretty good experience. I can’t say enough good things about your people and your company. I have told EVERYONE about our experience and how easy you have all made this work and restoration. Normally during construction, everything is a disaster zone from start to finish, and we did not have that during any of this time. I was so happy to able to stay in our home before and during the repair process.
Additionally, and something I can’t say about pretty much any other company I’ve worked with, it was so nice that everything stayed to schedule and people showed up when they were expected. We were very happily surprised when we were expecting someone at 8:00 am on a Monday, and they showed up at 8:00 am on Monday. ? Unexpected things happen, delays happen, and that just comes with our lives. But being able to count on all of you doing your jobs and being where you said you’d be, makes our lives so much easier. (And the one time there was a delay, I received notification right away and was kept updated with the change.) Change is difficult for me, but knowing the plan made everything so much less stressful.
I know that there were more people in and out of the house and doing work throughout this entire process and I’m sorry that I don’t remember everyone’s names or didn’t meet everyone. But how your company treats their clients matters so much to all of us. You’ve touched our lives in such a positive way and it means so much that you take all that goodness and put it back in to our homes.
Thank you for everything!
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November 2023 by Jose V. Garcia
All the management is real nice.
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October 2023 by David Gebro
If you need it built,remodeled,ti'ed,renovated ir added on! This is the company.. family owned ,tight teams,personal attention and impeccable work...and most importantly these says . FAIRLY PRICED!!! This company candle any project no matter the size or the intricacies...
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October 2023 by Elizabeth Frakes
As of the time of this review, my kitchen has still not even begun to be repaired after a severe water leak even though I've had two separate people out to quote. It's been like pulling teeth to get basic communication. I'm hoping to have my final estimate in hand shortly so we can FINALLY get the repairs under way.Edit: They reached out and have finally started the process of putting together my estimate. It sounds like someone quit without telling anyone they had outstanding projects. Everything's been relatively smooth going so far but we'll see. Will update again if needed.
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September 2023 by Robin Bentley-Mackey
McLeod Construction provides great work, has good customer service & excellent intergraty. I have done business with McLeod for thirty years
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March 2023 by Ryan D.
Rip off contractor . Poor work sloppy and messy end result . I paid double the price of another bid and expected quality work. Left a lot to be desired . Left tools and a ladder on the work site and construction debris and nails in my driveway Popped several tires , well competed last month nails still on my driveway
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December 2022 by Brian M.
Just a quick update. After this post I was contacted by the owners who offered to fix a couple things that really stood out and bothered us. They sent out Javier to fix those items, and Javier did a great job. It's unfortunate it took writing this review to get there attention. Im leaving my rating as is because there were other issues not addressed and the experience was less than stellar. Although we do appreciate that they offered to fix a couple items. I would just say if you use McLeod read the quote carefully to see what work they will actually perform. Review all details of the rework especially if it involves cabinets or countertops so you can avoid any issues in the end.
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October 2022 by Brian Martinez
If I could give any fewer stars I would. We were required to use McLeod construction for our repair work on our condo by the homeowners association. Not only did it take 9 months to complete, the quality was horrible and there were costly errors on the program management side that we were responsible for. The straw that broke the camels back was the billing. We never received a bill until today in addition to receiving the first invoice the email from there controller was to inform us that they were foreclosing on our property unless we paid by 4pm. The invoice was paid immediately once received. I would highly, highly recommend against anybody using McLeod. Who sends an invoice via email and not a hard copy unless agreed to in advance. Also who does not call to say an invoice was sent out and is delinquent. Awful company!!!
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May 2022 by Zenand Love
These people out here driving wreckless, trying to cause accidents! If you are going to have your business and phone number all over your van, maybe don’t run people off the road, drive erratically and tailgate in heavy traffic?! Seriously unprofessional and dangerous.I would never hire you based on what I just witnessed on the 405 freeway.
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November 2021 by José Manuel Garcia
In disagreement for me it has 5 stars
