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November 2023 by Susanna D.
Nordstrom is my favorite place to shop. Customer service and outstanding quality I wish John Nordstrom would open a Faanion and Cafe downtown Bellingham on Cornwall. The old vacant building would suit us wellBellingham misses Nordstrom and holiday shoppers here would be so happy with a piano player and a fancy elevator. I can not wait to pay off my Nordstrom Card and buy gift cards from you. Your Cafe and service Salute. Sincerely Susie and Taylor Kinney. Miyagi FrancoJames Franco Suzanne Dupont and Le on.
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November 2023 by S G.
I used to love Nordstrom. Easy returns. Lots of help and customer service. I bought a dress for a wedding and it arrived today with no return label and no order number. Tried to get a return label and the chat was terrible. She hung up without helping me finish anything. I won't shop there again. Bye Nordstrom
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September 2023 by Alexander B.
This is a nicer Nordstrom I've seen - on par with the one downtown Chicago. Lots of high quality brands to choose from over 5 levels, attentive employees, and just overall well organized.
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August 2023 by Truman H.
Deanene and her tailor are great. I had a last minute interview come up for tomorrow morning, and my current suit I use for interviews I have outgrown. I had 45 minutes before the store closed when I left work, and I called the menswear dept letting them know what I needed, and to see if they had time to help me pick something out. Deanene had something immediately ready when I got there, called the tailor to see if they could perform a rush hem on the pants, and I had a brand new suit set with two minutes to spare before the store closed. Exceeded Expectations. Well done.
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March 2023 by Michelle F.
This is the original Nordy and it is one of the best! I was actually here in 2009 and was not too impressed with this store. But in 2019, it had been remodeled and looks better than ever! The service is awesome as usual. They have a great assortment of clothing and shoe brands.This store gets extremely busy. They have some high quality snacks at the ebar. This Nordstrom also had a lot of unique beauty brands that are not found in Florida or even California. This is a must see store for any Nordstrom fan. This is where it all started.
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February 2023 by Jeffrey S.
Nordstrom Seattle is literally the nicest department store I've ever seen. It's reminiscent of the days where service and top notch selection were the norm and shopping was more like an event than a chore. It has a vibe similar to what I'd experienced visiting Saks in Manhattan or maybe Macy's 40 years ago before it started to suck. This location surpasses Neiman's and maybe even Bergdorf Goodman. The selection is endless featuring brands like Louis Vuitton, Gucci and Chanel. And in days where finding someone to help you can be next to impossible, Nordstrom is chock full of exceptional people who are more than happy to assist. It also makes me a little sad because my local Nordstrom more closely resembles a Macy's than their flagship Seattle location. I'm not sure why their satellite locations have fallen so far but truly they have. Perhaps it's for this reason why I was so completely blown away.If it wasn't the better part of 3000 miles or a 6 hour plane ride away, this would be my go to location for whatever they sell that I'm in the market to buy. And yeah, I know I can shop online for whatever but it's not the same. Norstrom Seattle makes me long for a simpler but more elegant time where service and selection overshadowed deep discount racks. There's something very Mrs. Maisel-ish about it which makes it a go to whenever i'm in the area.
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January 2023 by Frank B.
Nordstroms the quintessential shopping store in Seattle. Been shopping at Nordy's for ages so I'm an expert on the business. After all these years the merchandise has greatly improved at the downtown location. Huge names from Gucci , Prada and Balenciaga a favorite of Kanye Wests. However the custom maid business clothing represents my favorite part of the Nordstrom experience. If spent hours going through swatch's of fabrics picking shirts and suits. All things custom are exceptional for the look of FRANK B!Moving over to the shoe section it's a enormous variety of business and casual offering for my feet. But enough about Franks feet the store I love the most is the Louis Vuitton store on the main floor of the building. Not the largest but plenty of LV treats for Frank B. For LV enthusiasts it's the only Louis Vuitton in Seattle. And last but not least should I feel the need for nourishment the Café Nordstrom is where I dine! A quality meal is a must before you shop! Anyways it's all I have regarding Nordstroms!
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January 2023 by Andrew S.
It's been several years since I have been to the downtown Seattle location. There is a strong law enforcement presence at all doors to this location. It's obvious these are not private security but off duty police officers. The men's section is located on the lower level. Zegna is the main brand I look at for ties. The staff are very friendly and not pushy. Even though one check out register was crowded, an employee came up to me and asked if I needed assistance. I pointed to the line and he took me to another register to complete my transaction. Thank you for doing this on a rainy and cold day in Seattle.
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December 2022 by Luke T.
just spoke with Rachel from the jewelry department regarding a complaint I had with a jewelry repair I had dropped off with them a couple of weeks ago. She was nothing but understanding and cordial when I expressed my concern and resolved my problem for me over the phone immediately without a single question. That service Is beyond impressive and I would like to express my high regard for that level of service, it seems like often you have to beg for good quality service, but not at Nordstrom. Thank you Rachel for your high level of customer service attentiveness, responsiveness, and accommodation!
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December 2022 by ESeattle Goodwille
they are so awesome down here they do great makeup and they will spend time with you I can be a really detailed person and ask a lot of questions but when it comes to me needing some help I will ask for help and they take the time to answer all my questions and they are so nice.and they are so real and just helpful with the makeup... I learned something though concealer has literally put some betterness to my skin tone not only that.... I've learned to not use store-bought foundation anymore the concealer is just the bomb.. at Seattle downtown Nordstrom's.... but me personally I like quality so there is a scene you kind of buy what you get or did I say that wrong I meant to say you get what you buy or I don't know....I'll shut up now but I won't shut up about this part go there and try it you might like some makeup ideas and you might learn something new..not only that Nordstrom's has this awesome massage place there and they do your nails and you get a drink with it and you have two options you can do it publicly or you can do it in a nice spa area where it's quiet... now is it a little pricey of course it's downtown.but it is worth the pay. as a woman sometimes especially if you're single or you just need a break in life try it go walk around and the little Mall downtown in Nordstrom's and have some fun go to the spa do something for yourself it is worth it only if you like those kind of woman things but if you don't try something else new and fill me in but it's good let me know maybe I could try it... anyways happy holidays and enjoy way to go Nordstrom's...
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November 2022 by Sebastian T.
So I bought a pant and 2 shirts. 400 ish. I added another item and they saw it, they had it. My partner and I saw him with it. I dosed off. I came home and they did not charge it, or put it in the bag. No shirt. I looked for the item up next day and it's like it never existed on the app. It wasn't even on the shelves. They took it out of the shelves. Which is ok. But don't bamboozle me. Let me know you can't sell that shirt so I can just get something else for my occasion. I came home to wear it and it wasn't in the bag. Went to look for it at the store the next day, gone, retired. No small, medium4x or whatever. Every other clothes was the same from 2 days before. My ticket says Joslyn which was the great girl that helped. Who charged me was a tired old f*g male like me that hid the shirt cause he knew there was acallback instead of telling me. If you can't sell something, just say it.
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November 2022 by Sindu K.
One of the favorite places to shop, but I am quite disappointed with the Nordstroms in Washington state. I have previously shopped at Nordstrom in Virginia and Florida, they were great!! The staff is nice, no complaints there but I don't see a variety in the clothing and shoes. Would recommend this place but one thing to keep in mind is that the collection is limited.
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November 2022 by Justina B.
Good morning, I wanted to reach out to express my disappointment and frustration with Nordstrom and the booking system for the Breakfast with Santa. I've attempted to purchase four tickets numerous times over the past two weeks using different mobile devices, browsers and computers all to no avail. I called the number on the site without success. I've walked into Downtown Seattle Nordstrom requesting assistance and was directed to an email address. The person I corresponded with via email just sent me notifications that there were openings and dismissed my issue that the site would not allow me to make the purchase. Even today when I go online and select the open date and time I receive a notification the selection is no longer available even though if I refresh the availability page the selections shows as available. I am disappointed with this entire experience and am surprised to run into this with Nordstrom. I know your company prides itself on high quality customer service and this was far from that.
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November 2022 by Julie P.
I am a Nordstrom customer and make it a point to visit the Nordstrom in any city we travel to. This location is one of the best. The store is large with a great selection of designer and reasonable price point items. The store employees are helpful and kind without being aggressive. They include Louis V, Chanel and several other designer boutiques inside the store. I purchased a great coat and my sales experience was really good. Given that this is maybe the only large department store left downtown it's really nice that it seems to be doing well. Plenty of options to spend an afternoon shopping and definitely meets the "dopamine dressing" mark.
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October 2022 by Gretchen K.
The iconic flagship store was a must-do when I visited family in Seattle this weekend. It's located in the downtown area. For parking, you might be able to find street parking but usually it's easier to find a lot that you can park in and walk to the store. I went with the lot which was near The North Face for $10 all day on the weekend. (From there, Nordstrom's is a block from the lot - turn left past The North Face and walk until you reach the next crosswalk - you'll see the window displays for Nordstrom's.) This location is a multi-floor one with a basement/lower level for men's apparel, accessories/makeup/shoes on the ground level, designer clothing on second floor, women's and teen clothing on third, and workout, home, and infant items on the fourth floor. The spa is on the fifth floor, which is only accessible via elevator. Staff were all helpful and friendly. I did look at some items in a collection with Nordstrom's X Off-White and a pair of pants in Chanel, but didn't walk away with anything that day. There is something for everyone in this location, which is great. The men's section was very well stocked, which is a nice contrast where some of the smaller locations have a more curated selection in store and is devoted to more women's apparel. The store does offer parking validation, but it is for $1 off parking. I don't think the lot we parked in accepted the validation, but given that we were in a structure that was $10 all day, that was a decent price compared to other lots.
