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August 2024 by Sebs Sebastian
Honest, professional, helpful, friendly. Went there for all my car repair and service needs for 2.5 years while living nearby and can't recommend Carl and his team enough.
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August 2024 by Ann-Marie Stillion
Carl and his team are simply the best. He's taken care of several cars now and I trust him completely. No matter the question or need, just ask them. Prices are fair and service is always prompt. If there is a problem, it is fixed right away.
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July 2024 by Kah Ku Old Three
Reliable.
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May 2024 by Rodney Kreps
Wonderful service for more than 20 years. Great people.
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April 2024 by Amanda Beane
Trustworthy, responsive, and reasonable. We have taken all of our cars here for 7+ years!
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March 2024 by Saul Kerner
These guys are great. I've taken all our family's cars there. They're busy but they do good work at a fair price and are up front and honest.
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March 2024 by Theodore Cohen
Best car repair experience ever!
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March 2024 by Diane Barnes
Great service
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February 2024 by Nick Sweeney
Car done perfect in timely fashion. That's extraordinary these days. Great communication, I appreciate their work
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February 2024 by Jeff Smith
Great service, knowledgeable staff and fair pricing
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January 2024 by shewit debesai
This shop is a friendly shop but there are a couple issues I have when I took my car here, it took me getting my car inspected by another mechanic a year later to realized the issue.
Around last year I came in for my car to get inspected due to vibration when accelerating, and I suggested that it might be an engine mound because I already had work done on this car by this very same shop, without the issue being resolved. They decided to check for themselves which was ideal because they are professional and they ended up confirming it was the engine mound. They also replaced other parts for my car before but it didn’t get rid of the vibrations when accelerating which led me to believe it was the engine mound.
Today I went to a mechanic to get my car inspected and they pointed out that the engine mound wasn’t put on properly and wasn’t secured/tightened. I spend over $1,000 at “lake city auto work” just for the part to not be put on correctly. This was the second time I came to “lake city auto” where I had other work done to the car, and spent quite a bit of money, and I find it odd that they would over charge a returning customer for work that hasn’t been done properly. The new mechanic replaced the part that “lake city auto work” apparently replaced and now the car drives like new.
In conclusion, I’m disappointed that “Lake city auto work” would tell me they replaced a part that has not been done properly which caused me to think the car had other issues and caused me a lot of money due to lack of quality of work and misdiagnosing. It also makes me suspicious what other things they done on my car that hasn’t been done correctly, because even after the first time I got my car worked on there, the car still would have slight issues which caused me to come a second time to get engine mound to get “replaced”. Even after getting engine mound replaced, “lake city auto work” suggested to replace spark plugs, and coolant temp sensor for another $1,000 but I’m glad I didn’t take them on that offer because the new shop was able to fix that issue the engine mound, coolant temp sensor and spark plug for well under $1,000. Despite all these issues, at least they was friendly about it…
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January 2024 by Mike Shesterkin
Karl is an honest businessman. Tells it like it is and gets you back on the road with reasonable prices. Never had to go back for a refund, my vehicles always worked the first time around. Antwone and Jordan are good mechanics too.
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October 2023 by Esteban Roybal
Carl has been working on my cars for several years now and I finally decided to drop a review after he fixed my Toyota Prius engine issues.Carl hands down is the best mechanic out there. I drive older higher mileage vehicles and the number one thing I look for is what does the car actually need and will the mechanic be honest with me about those issues. Most mechanics around Seattle want to sell you on every single little problem with higher mileage vehicles. The problem is that doesn’t make any sense at all and it’s not smart business. You’ll end up spending way more then the car is worth. Just go buy a new car! But Carl understands what a car needs and what it doesn’t and most importantly, he’s honest with you about the process. Sure if you want to fix EVERY problem he’ll do it for you but he will also tell you exactly what the critical issues are to keep you running safely and still drive your higher mileage vehicle. Exactly what I want and need! I can’t recommend lake city auto works enough. Even if you’re driving newer vehicles. The prices are competitive and the service and honesty is outstanding. Don’t go to the other mechanics who are just plain lazy and will charge you fees up the ying Yang just so they can say they “fixed your car” fixing every single non essential item. Work with Carl at lake city auto and you won’t be disappointed!
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October 2023 by Freddy Riley
I think the guy overcharged me for a part that I didn’t need imma have to go get it checked by the dealership and see was it even changed in the 1st place cuz the problem that it really was i knw don’t cost as much as I paid so I may need a reimbursement
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October 2023 by Meridee Lever
Incredible service! This place really goes above and beyond for their customers!
