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March 2024 by Dustin Barker
Cashiers are always grumpy and rude. Went here for years but won’t go anymore after several minor but irritating interactions.
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March 2024 by Daniel Phoenix (NPC By Day - Catarn)
Staff here are ever-present and non-intrusive, which is exactly what I need while browsing for parts and tools. When I do need assistance, everyone is very knowledgeable and ready to help.
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January 2024 by Michael H
They don't take my fresh new $100 bills. My money's no good here. Switched to Mclendon, they don't treat me like some money laundering criminal.
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December 2023 by Daniel Friskey
Very helpful and kind folks here!We returned a carpet cleaner vacuum here and forgot to clean it before returning it and they were still very nice about it!
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December 2023 by Erik Walum
Always there when you need them, a great local business. Elwood at the service desk was amazing and went way above and beyond to help me.
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December 2023 by Thomas Bradley
I needed a new front door lock, and I was in and out quickly at a fair price
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December 2023 by James Fritzinger
If you want a true hardware store go to True Value. Forget the big box stores, especially Lowe's.
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November 2023 by Adam Lee
Your friendly neighborhood hardware store. Employees are always very friendly.
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October 2023 by Shannon Knauss Q.B.E.
needed putty, door hinges, deglosser, boxcutter, bird seed, mouse traps, a porch light, paint, bathroom cleaner , candles & they had it all and a nice man was quick to help me find it. Save yourself a trip to HD, support a smaller store!
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October 2023 by Kendall S.
In the face of big box stores and Amazon, small businesses like these have one thing going for them: customer service. I once saw a young lady at the register repeatedly heckle a mother with a child about touching the toys that were for sale at the register. The poor mother was red in the face and almost in tears, out of embarrassment when she finally left the store. To be clear: the child was behaving perfectly fine, it was the cashier insisting that the child not touch THE TOYS that caused the child to be mildly whiny. When I went to check out with the same cashier, she started complaining about how awful children were and what a bad mother that person was. It was unprofessional and mean spirited. I recommended that she try to be more empathetic, particularly since the child wasn't being the least bit disruptive. I've seen multiple cashiers heckle parents about their children OR heard them complaining loudly about children. It's completely bizarre. I saw one of the male cashiers belittling a mother with a toddler today and it was the last straw, I will not shop here again.
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September 2023 by Carla H.
i like shopping here because there is a good selection of products but more importantly the employees are helpful, patient with customers trying to make a choice and even will show a sense of humor when it's appropriate. i like it here.
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August 2023 by Tess Atieno
I’ve never been in a hardware store with such wonderful, friendly employees. Everyone seemed so genuinely happy to be there & eager to help out. Excellent customer service.
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August 2023 by Liberty
Employees watch me closely as I shop here, yet I have never been offered assistance.
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June 2023 by Maria
Smaller store but has all the basics. Really nice staff. If you call in advance, they can confirm if they have something in stock. Street parking or pay lot across the street. Really busy corner behind California Ave.
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June 2023 by Dave B.
Quality products, good selection, and unbelievably helpful and knowledgeable staff. The polar opposite of the big box chains.
