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August 2023 by Kathy B.
I just went through the Brown bear car wash on 15th And the back end of my truck is still completely dirty. I can physically hand wipe off the dirt. Back window and tailgate and back more are still dirty. I bought the 'Beary Best' for $18.Sooo Disappointed!
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August 2023 by Kathryn F.
Be prepared to clean windows of soap spots after. Mediocre wash.
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June 2023 by Laura M.
Excellent car washes that effectively clean your car! I love the membership options as I can wash my car as much as I need to with all the protectant options.
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June 2023 by B. R.
This is wash cost more than 2X the wash in other places and it did not do it well. And for the first time I had to pay additional for the vacuum services which were all occupied.
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February 2023 by Jeff T.
SCREW YOU Brwon Bear! If you don't want customers to no longer use quarters then REMOVE the quarter machines from the bays! Seriously, I went to one today with my stash of quarters only to find out that every single bay rejected my quarters!You suck and have lost my buisness!
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September 2022 by Bianca W.
We love our Unlimited Wash Membership. We have been customers since 2015, initially at the S Tacoma location, and now at the one closer to our home, in N Tacoma.The staff is super attentive even during rush hours.
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September 2022 by Melissa T.
Why the 4 stars, this place was so good! Busy but efficient! I spent way too long online trying to look for a good car wash when this was here all along. It's automated, you choose one of three options, put your car in neutral as it moves along a conveyor belt, and off you go. As someone who easily misunderstands directions in HIGH PRESSURE SITUATIONS, I made it through this without any issues, so you can too.I thought the location was fairly convenient and easy to turn into/out of. I plan on making this my regular go-to car wash location.
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March 2022 by Christine G.
The staff at this car wash was amazing! They were friendly and courteous. I am going back soon!
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October 2021 by Jack M.
Don't join the Brown Car Wash Club. In my opinion and through abusive treatment by a Brown Bear Club Employee they have your credit card information, THEY WILL STEAL YOUR MONEY.This morning, they shut down the car wash near my home for TWO weeks.This morning, when I called a Brown Bear employee at the Brown Bear Corporate office, this employee was rude beyond belief; and REFUSED TO REFUND MY MONHTLY $35 FEE in spite of the fact that the car wash is shut down for TWO WEEKS!She stated that yep we are closed down, but you can just go drive to another location.I said cancel my membership immediately since Brown Bear is ripping me off.This Brown Bear employee said "SURE"; and hung up.I have contacted the Washington State Attorney General to report fraudulent and deceptive business practices.I have never dealt with a company so blatantly dishonest and abusive to their club customers.Now I have to cancel my credit card to stop these fraudsters.
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February 2021 by Yvonne B.
Sine The Elephant car wash is no longer available, which was very close to my apartment. I am now using Brown Bear Car Wash.If you sign up with them for the first time, they will reinburse you back your first wash. However, you have to freaking wait for another free wash after your 80th wash then you will receive a free wash. I do not agree with this incentive, that is way too long to wait for a freaking free wash. Just saying. Just an FYI nice days like these past two weekends Saturday and Sundays are their busoest, so If you get there and you see a long line of cars, don't be discourage, they move you along very quickly and efficiently without incidents. In urge.you to have your credit cards ready so can be ready to pay.They practice social distancing, no contact to the customers and they wear their masks. Prices are still the same prior to covid. They still provide towels you can wipe down your vehicle post wash.I recommend Brown Bear Car Wash.
