H&R Block is praised for its amazing team and excellent service. Reviewers highlight the staff's knowledge, professionalism, and friendliness, creating a welcoming atmosphere that feels like family. Many customers appreciate the thorough explanations provided during the tax preparation process, making them feel informed and confident. The office staff is noted for their helpfulness, even accommodating last-minute scheduling requests. While some customers experienced surprise with pricing, most were satisfied with the overall service and the effort made to maximize their refunds. Many look forward to returning for their tax needs in the future.
Robins Hernandez' customer service goes above and beyond.
April 2022
Leon has always provided excellent service and treated me with respect and honesty. He is highly knowledgeable and has made every effort to get me the utmost on a refund. I really missed him preparing my taxes when he had relocated to an office out of the Greenwood neighborhood.
April 2022
The people working in the office were very knowledgeable and welcoming. The front desk clerk helped me get onto the schedule last minute, and my preparer was super friendly and explained things I want even aware I was curious about!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
