-
October 2024 by Patience Warren
They checked in on my cat via text/call every day until our issue resolved. They got us in quickly three times in the span of a week. I appreciated the kindness of everyone in the office.
-
September 2024 by Sophia Ciserella
Checking other reviews I see that I am not the only one to find that staff will pressure you into preventative treatments at exorbitant prices.
There is a complete lack of transparency with pricing. When I asked for pricing during the appointment, I was given inaccurate verbal prices. When I phoned to ask about my email invoice, there was a complete lack of accountability and nothing was done to rectify the situation.
-
September 2024 by Kyra Clark-Wolf
I took my dog here for two years, and they wouldn't let us go in with him even in 2022-2023. There is also no waiting area, so I was just standing on the sidewalk outside to wait during his appointments, and only spoke to the vet over the phone. More concerningly, my dog developed severe digestive upset (bloody diarrhea) after both times we brought him in for appointments, something that has never happened at any other time in his life - he is a very healthy dog in general. I can't imagine that's a coincidence. The care is very expensive, and they tend to over-prescribe expensive interventions.
-
June 2024 by Erin Meitzner
Successfully moving a cat to Japan is no small feat, but Hawthorne were on top of the process every step of the way. Their communication was great, forms were perfect, and the whole thing was as smooth as it could possibly have been. They also provided recommendations for calming supplements for before/during/after the move to reduce my cat's stress. These folks have my gratitude and my wholehearted recommendation.
-
January 2024 by Carolina Collison
We started using Hawthorne Hills 4y ago when they were at the previous location, and while expensive, seemed thorough and collaborative. There has been a slide in the last year towards upselling interventions and procedures and visits despite expressed concerns of burdens of things that are 'preventative' on an 11yr old large dog. It was especially concerning when we were pressured (in person to remove more than just the single lesion of concern, by phone when we called to cancel, and in email when we followed up to ensure cancellation) to proceed with a surgery (under general anesthesia) to remove what a fine needle aspiration showed was a small benign lesion that the standard of treatment is no intervention (sebaceous adenoma). If you want aggressive treatment regardless of cost and age of animal, and to be asked to pay for a virtual visit (at same cost of regular visit) to briefly share by phone less aggressive goals of care for your animal, this is the place for you. We're moving on to a mobile vet.
-
January 2024 by Alexa Ehrenberg
I brought my elderly cat here after trying multiple vets in the area. He had a tumor on his paw and for years every vet told me he was too old to operate on or that it wasn't worth the money for surgery. I noticed on the first visit that the folks at Hawthorn Hills were extremely thorough. They engaged with me and my kitty, listened to all my concerns, and said right away that they could help him. They were super confident my kitty could handle surgery and made me feel reassured. The surgery went super well and my cat's quality of life is better than ever! They really took their time with me and my cat, and I am so glad I found them and had his tumor removed. Highly recommend!
-
November 2023 by KC
Doctors at HHVH have been taking care of our kitties throughout their life spans for over 20 years. They are kind, gentle, and very knowledgeable. The best!
-
October 2023 by Marie Foy
This is a great they deal with my very temperamental cat
-
August 2023 by Patti Kohlrus
Professional friendly and so knowledgeable. Thank you for taking such good care of our puppy
-
July 2023 by Alejandra Villa
It's a shame we did not find Hawthorne Hills Veterinary Hospital until we needed a vet for our pup's health certificate processes for our move abroad! I picked this vet clinic and Dr. Riedinger precisely because of her status as a Fear Free Certified Professional and the extensive information on health certificates on their website!Dr. Riedinger and Sue have been extremely resourceful, kind, and prompt in their ongoing communications with us before and during our vet visits for our pups, Chevi and Obama. Both have their little quirks, including blindness and fear of strangers, and we have felt supported, acknowledged, and knowledgeable throughout the health certificate preparation process so far, all thanks to the professionalism of this team. They provide precise and thorough instructions and information before, during, and after your visits.After Obama's first successful vet visit with Dr. Riedinger, my partner said, "They really know what they're doing in there!" You all genuinely have no idea how much it means to us to feel welcomed and supported with our dog's unique needs and a typically stressful process. I also highly appreciated their continued safety protocols due to Covid-19.We feel confident that our health certificate processes will be successful with Dr. Riedinger so far, and we highly recommend her and this practice to anyone looking for a caring and kind vet in Seattle!
-
July 2023 by Alejandra V.
It's a shame we did not find Hawthorne Hills Veterinary Hospital until we needed a vet for our pup's health certificate processes for our move abroad! I picked this vet clinic and Dr. Riedinger precisely because of her status as a Fear Free Certified Professional and the extensive information on health certificates on their website! Dr. Riedinger and Sue have been extremely resourceful, kind, and prompt in their ongoing communications with us before and during our vet visits for our pups, Chevi and Obama. Both have their little quirks, including blindness and fear of strangers, and we have felt supported, acknowledged, and knowledgeable throughout the health certificate preparation process so far, all thanks to the professionalism of this team. They provide precise and thorough instructions and information before, during, and after your visits. After Obama's first successful vet visit with Dr. Riedinger, my partner said, "They really know what they're doing in there!" You all genuinely have no idea how much it means to us to feel welcomed and supported with our dog's unique needs and a typically stressful process. I also highly appreciated their continued safety protocols due to Covid-19. We feel confident that our health certificate processes will be successful with Dr. Riedinger so far, and we highly recommend her and this practice to anyone looking for a caring and kind vet in Seattle!
-
April 2023 by Tanya Sanerib
We love the vets at Hawthorne Hills. They saved our dog's life (near DCM disaster) and will forever be our dog's angels.
-
December 2022 by Willem R
I recently switched over to Hawthorne Hills and my 1.5yr old Rottie decided he was not a fan of the vet anymore. They have been so patient in the process to make him more comfortable.I was so worried that veterinary visits were going to be a troubling experience moving forward but they have helped to put my mind at ease while giving Otto the absolute best in veterinary care.I can't speak highly enough about all the veterinary techs, Dr. Eskesen, and Dr. Riedinger. Really appreciate this team and cannot recommend this veterinary hospital enough!
-
October 2022 by Carla Blankenship
Great experience here.
-
April 2022 by Anna Del Vecchio
Finding a vet in Seattle is no small task these days. A LOT of places aren't taking new patients. I was fortunate that Hawthorne Hills took my dog as a patient because I recently moved to Seattle and needed to establish vet care.Receptionist, vet tech & Dr. Nevill were all great to interact with. The exam was thorough, and I didn’t feel like they were trying to sell me on anything unnecessary. I felt like pricing was what was to be expected (my dog got 4 vaccines, fecal test, heartworm blood test, & 6 months of heartworm & flea/tick meds). Happy to have a good vet near my new apartment!!
