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February 2024 by Sheri Olson
Absolute fantastic service! Rick fixed a really challenging light fixture. Knowledgeable and great communicator.
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January 2024 by Chelsea G.
Brought in a touch lamp that had stopped working, and I thought I'd need to donate. Brought it in just to see if it could be fixed, and the kind staff person fixed it in 20 mins. Thank you!
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December 2023 by Brent T.
Harold's sold me some light fixtures for my bathroom. They arrived with a shattered glass dome, and they immediately warrantied and helped me get a new one fast. Flash forward three years. One of the LEDs was acting funny. I'm way out of warranty and they don't even sell the product anymore, but they still contacted the manufacturer and got a free replacement LED sent to me. It's rare to see companies stand behind their products this well. I would highly recommend Harold's!
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December 2023 by David Picard
Knowledgeable, professional, creative, and friendly. Great lighting shop for any home!
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November 2023 by Sophia Dopherone
Rick fixed my terrarium lamp that's about 50 years old. The service at this place is amazing! If you have a lamp in need of repair go here to this place and they will hook you up!
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August 2023 by Bonnie Jacobsen
The minute you enter the store, you are greeted with a room of lights of different styles, colors, hanging, crystals and more. We happened upon the store when the wire for a very expensive floor lamp was chewed ! Cats. The staff behind the counter was very knowledgeable and helpful. The new wiring was finished before a week went by. I recommend the store for getting the job done.
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July 2023 by One S.
Fantastic customer service! Obsolete track lighting was inherited from a previous home owner. Several pendant lights were inoperable. The folks at Harold's took time to diagnose a faulty wire on one light and provided a tiny set screw (unavailable at local and big box hardware stores) for a second light. Surprisingly, there was no charge for either service! Both lights now work perfectly.
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June 2023 by Loren Hillberg
Great shop for restoring older fixtures. Did a tremendous job on some old chandeliers that now look great.
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April 2023 by Jennifer R.
Great neighborhood lighting store. Friendly, knowledgable people who take pride in giving you the right information. They aren't looking to just make a sale but to make sure you get the right fixture and bulbs for your home.
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February 2023 by Kimberly Holdiman
I had a personal lamp lighting emergency. A very important sentimental lamp was broken and I needed it repaired in a specific time frame. The people at Harold’s not only fixed it in the time frame I needed but they gave it back to me in better shape than it was originally (including replacing a faulty bolt unrelated to the electrical system). The people there are amazing, professional and empathetic to real world needs. I cannot recommend them enough!
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February 2023 by Kimberly H.
I had a personal lamp lighting emergency. A very important sentimental lamp was broken and I needed it repaired in a specific time frame. The people at Harold's not only fixed it in the time frame I needed but they gave it back to me in better shape than it was originally (including replacing a faulty bolt unrelated to the electrical system). The people there are amazing, professional and empathetic to real world needs. I cannot recommend them enough!
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January 2023 by Robert Crabtree
Incredible place to find a light fixture, Chandler, or art piece! Also parts to fix your own lamps.
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January 2023 by Richard Clemow
Nice selection, decent prices. Better than the corporate chain lighting stores
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December 2022 by Wendy B.
I had some old candlestick table lamps, that were in need of a lampshade and was not having any luck with online shopping. I wanted something on the elegant side. The friendly red haired clerk was so helpful! I showed her a photo of the lamps and she found the perfect shades and was so patient while I was choosing the finials. They have some fun finials BTW. I explained how the lamps were very old and the clerk offered some tips for what to look for on the cords to ensure they were safe to plug in. I am going to have to replace the cords for sure. When I was checking out my friend and I asked about the beautiful chandeliers above the checkout counter and she turned them on for us. Be sure to check these out if you visit. I was also allowed to choose a poinsettia to take home!
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December 2022 by Laurel B.
Fantastic selection in all price ranges and amazing customer service! Stacy helped me find the perfect lights for my home. She had great taste and knew her stuff! I'll be going there for all my lighting needs!!
