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December 2023 by Natalie S.
Do NOT purchase anything from this company!!!!! They do not install their products correctly and they will not repair the shoddy work. We purchased new kitchen cabinets and new countertops from them a few years ago. Unfortunately, the countertop cracked with normal use. We had another installer come out (from a very reputable company) and take a look. He informed us that it was installed all wrong. They drilled screws up into the underside of the counter to level and hold the countertop which one should NEVER do. This causes pressure points on the cabinet and any weight placed on it can crack the counter. If you go into their showroom and look at their displays, you will see that ALL the counters are installed this way. When we returned to show them pictures and explain this, they refused to replace them...saying that they don't offer any refunds on their products. They also refused to try and repair it, saying it would look worse if they tried to repair it. However, the other installer we consulted called them, pretending to be a new customer, and asked what would happen if a countertop cracked after they installed it. He was told that they would replace it..no problem. We brought this up in the store and they still refused to replace it. I will be reporting them to the BBB for unethical practices and I will never purchase anything from them again or recommend them to anyone. If you want quality work that lasts more than 2 years, trust me and do NOT purchase anything from this place.
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November 2023 by SuJ'n C.
Worked with Jerry to plan out and order new cabinets for our kitchen renovation. We came prepared with the measurements of our kitchen. Jerry was very responsive to questions, changes, and requests. For an extra fee, they were willing to drive out of their typical range to deliver and install for us in western Skagit County. The installation team was great. Quality of the plywood box is nice for the price. For our specific house needs and style, we needed other options than what GS had for countertops, cabinet hardware, and sinks. No experience with those options. We are very happy that we chose GS for our cabinets.
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September 2023 by Hawa Usoro
Great cabinets selection. Wilson was great to work with. He advised and designed our small kitchen and kitchenette layouts multiple times.
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September 2023 by swapnil patel
Price and installation unbeatable. They did a pretty good job from planning, placing the order and to installation. They can definitely improve on customer service and communication but overall good experience with kitchen and bathroom quartz countertops. Installation looks great.
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September 2023 by Philip L
I am very pleased with the results of working with GS Building Supply. My agent was Brandon and he was unfailingly patient and helpful. I had some hiccups with my layout needs - a gap between the current tile floor and the new cabinets was about 1" and we needed to come up with a plan to hide it - but they were all taken care of.Just remember - they don't do electrical, plumbing or tear out of the old kitchen cabinets. Otherwise, good luck to you.
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September 2023 by Jay G
We bought quartz countertops for bathrooms and table top sink at best price! Good and quick service.
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August 2023 by Dario Vargas
Best place for get your kitchen cabinets
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July 2023 by MPC
On install day they called to tell me they didnt have one of my uppers in the right size so I opted to go for a smaller one. I had to reduce the size of the lower accordingly. They never refunded the price difference although I asked them to. I thought the install looked good until the tile guy showed me that the uppers we off by 1/4 (1 side of windows compared to the other side) and one was crooked. Another spot he couldnt work with was a piece of trim that was attached at the top of the lower but the bottom 18 inches was hanging in space hooked to nothing making it very flexable. We have to take it apart to fix. Cabinet quality is good, I should have done the install myself.
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April 2023 by Heather Morton
Excellent experience. I had them custom fabricate the countertop for my new kitchen. If you don't like their sink they offer, then just order your own... it's not a big deal. I ordered a beautiful white sink on Amazon to accent the white sparkle countertop.There were 2 things that deserve recognition for skilled installation:1.)They specially built a custom design around the two outlets against the backsplash that look wonderful.2.) I couldn't figure out why the backsplash didn't continue behind the sink....but then I finally figured out that our FLOOR is not even.... but slants down!!!! And so they COMPENSATED for this by changing the height Of the 2 ends of the backsplash on either side of the sink. One height of the backsplash is 3" and the other height of the backsplash is 4" but you would never notice ....it is completely unnoticeable because they made it LOOK EVEN, even though our floor is slanted. Kudos kudos kudos!Bin was excellent.. he was fast but he was thorough and the job was done quickly and quality. And the price was competitive. Could not be happier, Thank you !!!!
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April 2023 by Rajesh Kasturi
Today I ordered one color and they try to deliver another color from warehouse. The other color they are charging more. They try to claim high quality than others but when I read reviews many customers already told cheap quality. 164 reviews 3.7 is bad rating.
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April 2023 by Kellie Morrill
We’ve designed and our hard two kitchens from GS, and they have been extremely helpful, prompt, and reasonably priced.
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March 2023 by theodore cartwright
They have almost everything in stock ready to deliver, they quality feels really solid, and the quartz counters I had installed by them came out perfect.
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February 2023 by Jim E.
We purchased a remnant piece and two undermount sinks to replace our old, cheap laminate countertop. Had good timing as we went in on a Saturday (the shop was busy with customers!), found a remnant we liked and scheduled the install for the upcoming week, got a surprise call Monday morning that an install spot was available later that day, and we got our new vanity countertop installed two days after after walking into the GS Building Supply building. The installers (three of them) came, measured and cut the countertop onsite in my front yard. They needed access to a hose and power outlets. The vanity top is not 100% perfect as a corner of a sink cutout was sanded/finished not perfectly straight. But I'm easy and it doesn't bother me as the new countertop is a vast improvement over what we had before. We're extremely satisfied and amazed at our turnaround time (which is a fortunate exception).
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November 2022 by Tony W.
Very poor customer service. I purchased over 13k of kitchen cabinets and I found one cracked and damaged. A month after the sale and pick up, I contacted front desk manager "Jenny Li" and stated that she would order a replacement. Well it took me 4 in person visits over 8 months to get my cabinet replaced. Cheap prices mean no customer service.
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November 2022 by Tommy W
Very poor customer service by manager ***************. I spent over 13k on cabinets. After the sale and pick up I noticed a cabinet damaged and asked for a replacement. *************** said she would order it and never did. It took 4 in person visits and over 8 month to get a replacement. I would not shop here again.