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February 2024 by Dukes Wooters
The front desk gentleman dropped multiple F bombs more than one time while we were figuring out my bill and then goes on to photo copy my credit card. I asked him if they destroyed customers credit cards after the transactions go through and he said "no we put them in a file and lock them in a room." Not a safe, but some room in their towing office. To everyone reading this review, beware that they have all of your info and should be audited and investigated by the state. Time to get Jesse Jones on the call.
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January 2024 by Wiz Burnreefa
You take from me and I take from you. Be seeing you.
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January 2024 by Uzair Shah
They don’t know how to tow the car
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January 2024 by Nycole Rogers
Even though the price for the tow and after hours are ridiculous, the staff was very patient with me on a Saturday (the office is technically closed)
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January 2024 by Taylor Campbell
Gary’s Towing helped me tow my stuck car out of a garage about a year ago, and I’ll never forget it! I’m so grateful to them for the help. Thank you, Gary!! :)
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December 2023 by Paul Johnson
Friendly
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December 2023 by David J.
Don't believe a word from they're mouth. I've been lied to since early November. Two weeks has turned into almost two months. Always another excuse. Call the BBB. They should be made aware.
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October 2023 by Basma Ghoneim
The worst place that your car could get towed at. Worst customer service and rude.My car was towed yesterday from U Village through Gary's Westside towing, and the way that the man spoke over the phone was improfessional at all. He spoke like he is doing a favor to you.The man lied to me and he was at the office and he said he would be there at 06:00pm and he was inside and opened the door before 06:00pm.The man took a copy of my insurance card, and l know that it is illegal, but that was the only way to take my car after him seeing my ID and asking for the registration and l kept it home and he insisted on having anything that proves it is my car and he claimed that he had to take the insurance card copy in case if the state will ask, so could report it.
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October 2023 by Seevar Jamal
My car has been towed for no reason and thy charge us $525 for less than 10 hours ???
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September 2023 by Gerald Cox
If I could rate this place a negative anything I would. I recently had a vehicle breakdown and it was supposed to be covered under warranty while making arrangements to get the vehicle to the garage for warranty it was towed to Gary’s west side and while there everything that could be stripped from it was and I was refused access to the vehicle because I refused to pay the bill. So it was sold at auction. The vehicle was not moved appropriately and the vehicle was broken into and all my tools and safe and solar panels and numerous other items even the batteries was removed and I wasn’t able to recover up to this point. How is it that a place like this is allowed to operate and work for the state as well as private property owners. Truly unbelievable that he still has a license
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September 2023 by Sims Family
There little Ford ranger just tried running me off the road then cut off another car and almost hit them you guys have liability with this guy he's going to hurt or even worse kill someone I suggest you reconsider your driver's
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September 2023 by Will Pio
Easiest bunch of folks to deal with. No issues. Thanks Gary’s!Service: Car towing
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June 2023 by J F
If zero was possible I would sadly have to say they deserve it, if so not even half a star. Yet google has blessed them, with 1 star. I parked for 45-to an hour in an open parking lot at 9-10 and even asked the big store owners manager if the lot if the 25$ per hour payment was available to purchase, he said it was free to use as the place wasn’t busy and they had no customers. As I was leaving my errands, I realized my car was gone. I called Gary’s towing to ask when I could pick up my car, as it was blatantly posted and asked when I could possibly get my car back as transportation isn’t the biggest deal. Once I inquired to check the hours as their site clearly states 24 hour service, an elderly male receptionist sickeningly hacking, picked up the phone and who I could only assume was Gary, blurted out “closed until 8” and slammed the phone down I don’t understand why people have to rush into such rage over such simple questions. All I wanted to know is when I could get my car and how a 1 hour stay and their driving my car 11 minutes cost $480, when other reviews on here have costed 700 for 24 hours simply silly business Gary.
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May 2023 by Olivia Kuflik
$500 for a tow, thanks! Didn't need to pay my rent anywayService: Car towing
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May 2023 by Jack U.
Pieces of shit literally, charged me 600$ after a hour and then they're dumbasses close on weekends