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February 2024 by Bryan Rincon
Poor service, the line & wait time is long, bad medication in-stock & it seems a intern is running the pharmacy. Kroger seems to have significant issues with their supply chain. Costco is much better.
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October 2023 by Aleks B
The staff who work here are excellent-- kind and helpful. However, this pharmacy is completely understaffed so things can run late. Not really their fault, FM needs to hire more people!
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October 2023 by Tomasz Matuszczyk
They’re very friendly here usually. Much less stressed and rushed than other pharmacies in the area. The service could certainly be better though, hence 4 stars.
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October 2023 by Lon Kissinger
I have gone here for years. Generally, they have been good. I have found recently that service is not as timely and that there have been long lines. I understand that they lost a pharmacist not too long ago. That, coupled with having to provide vaccines, may be the major factors. I actually misplaced a prescription I'd filled last month. They let me know that my medical insurance had a lost prescription benefit, and I got a new prescription without having to pay out of pocket. If you have been following the news lately, pharmacies and medical facilities have been having a rough time. I'm really glad I'm not trying to fill a prescription in Gaza. Things are hard all over. Mutual expressions of kindness can be helpful.
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October 2023 by Amy Watson
Warning! Don't go here, nothing but really bad experiences over and over. The 1st time they told me the doctor had prescribed the wrong medicine. The 2nd time I asked who was the manufacturer of the generic and was told "you get what they send us"3rd time, I stopped in to pick up my prescription. The pharmacist looked it up and told me tomorrow and they would text me when it was ready. 2 days later, no text or phone answer. I decided to download the Fred Meyer App. It showed pending and rx would be filled the following day, 5:30pm. Friday at 6pm, I finally got through on the phone. They tell me sorry, we can't fill it, your Dr. didn't respond to the letter we sent. My response was: What letter? This could have been resolved 4 days ago when we spoke in person or by a notice in the App. My Dr is closed on weekends and I am left without needed medication. Never again, 3 strikes and you're out.
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October 2023 by Jules Mayfield
On Sunday, my wife tried to call in a refill and whoever answered literally yelled at her "WE AREN'T TAKING ANY CALLS!" and hung up before she had the chance to say a single word. She struggled through that night without medication. The next morning she tried again and was met with an awful attitude and told she had to wait until 3 o'clock the following day. She hasn't been able to rest and has been vomiting for days now because for some reason this pharmacy is not capable of filling prescriptions. Hopefully we actually get her meds today. Me and my wife have both been using this pharmacy for years because we can walk there in 5 minutes, but we've finally had enough. It's not uncommon to have to wait extra long for prescriptions or to have to tolerate a moody employee there, but this was the last straw. Save yourself the trouble and go anywhere else but here.
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August 2023 by Nikki Bearden
Pharmacist is the rudest person that have ever had to deal with in a medical setting.
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June 2023 by Patrick Garrison
Very rude and unprofessional. Pharmacist called and intervened in our doctors orders. She said it wasn’t covered under our insurance, when it was actually Fred Meyer’s policy.You will also notice among the reviews that 5 star ratings come in groups after low ratings.
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November 2022 by Hang Nguyen
Lam and her team work extremely hard and they always manage to have a smile on their faces. Their customer service is top notch and they offer a lot of valuable insights into medications. Everyone is really easy to talk to, friendly, and kind. I’m really impressed with how they manage to take the time to turn new customers into regulars and make regulars feel special to keep them coming back! Best pharmacy I have ever used. Thank you for all your hard work!
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November 2022 by AnnBass
We have gotten our meds through the Ballard Fred Meyer pharmacy for years. The pharmacist and her staff are consistently friendly, efficient, and helpful. Several times they have gone out of their way to call us when Covid shots are available. We appreciate the personal touch and care given.
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November 2022 by Gemma Ohlemacher
I go here because it is convenient while shopping but the staff is rude and you have to hound them every 10 minutes just to make sure they remember to fill you RX. I came in to pick up my meds and they said they needed to hear back from my Dr. I call my Dr and make sure the Rx gets called in, go back to the pharmacy and "oh yeah we got the message from the doc but we didn't process it." WHY NOT!? Why would you get the Rx from the doc and then just ignore it? It shouldn't be a 3 day process to fill a Rx
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October 2022 by S H
This pharmacy doesn’t have enough staff to function. Every month medicine is ordered at least a week ahead and it’s always never ready. Your walk in flu shot isn’t more important than someone’s chronic medication.
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October 2022 by Alex Plaza
Went to pick up a prescription of trazodone today. The pharmacist, Lam Dang, made an unsavory and unprofessional joke about my sleeping problems.
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September 2022 by Hannah Spector
Was suppose to be given 14 antibiotic pills . Was given 13 . Good thing I counted
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July 2022 by LaMar
Person who answered the phone was rude when I asked to verify that they were open because google showed that they were closed. Conveniently located for me..