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August 2025 by Shakiya Canty
This office offers the best print services! I needed help with a very large print job for a surprise personalized book that I wanted spiral bound. A manager at the store supported me and I got to leave with the most beautiful gift within an hour. I highly recommend this place!!!
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August 2025 by Elliot Thordarson
Always come here for my downtown printing and copying and they never miss. TK who usually helps me has been exceptionally helpful, especially when I've been up against tight deadlines! Thanks TK!!
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August 2025 by Crystal Cui
Had an urgent and tricky package to send. The staff and manager (Kelsinko was their name I believe) helped lay out my options very clearly and were super helpful!
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May 2025 by Sam Stones
Was told the city I wanted to send didn’t exist with the postal code and the closest was the next town over. Guy was super rude when I was trying to look it up myself since it’s a government agency in Canada with the address listed on their government website, I was confused on why it wouldn’t be right. He said there wasn’t anything he could do and couldn’t override it to be the right city. When I got home and tried the address through the fedex website it came up fine with the right city so he clearly did something wrong. Hopefully my documents will arrive to the correct address and I didn’t just waste $80 just because the front desk guy couldn’t bother accepting he made a mistake and enter the correct city.
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May 2025 by Lawrence Chatman
I've been going to this store for about 2 years now. See the same guys and nothing ever changes, they're just unfriendly people. I'm over them. For the most part, I use the print and go service where I can print out my own posters and don't have to use the customer service.
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April 2025 by Justice Burwell
Passport shit is useless. 400 is what they want.
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April 2025 by Viet Nguyen
They are fantastic when you are utilizing their self-service options. Customer service is abysmal.
For services I would receive at any other FedEx store, for some reason, this shop does not provide it.
I drive out of the city if I need FedEx assistance.
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February 2025 by Gattuoch Kuon
I had an exceptional experience with FedEx today, thanks to the outstanding service provided by Kelsinko. Despite having limited time, Kelsinko went above and beyond to print my photos with the exact quality I needed.
What stood out most was the dedication and effort Kelsinko put into getting the job done right. It’s clear that they don’t just do their job to get it done—they put in the extra effort to deliver the best results possible. I am incredibly grateful for their help and can’t thank Kelsinko enough for the remarkable service.
FedEx is fortunate to have someone like Kelsinko on their team!
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February 2025 by Zhanyl Aidaralieva
I came in for a passport photo, and unfortunately, the assistant manager of this branch was unnecessarily rude. The official website states: “You’ll even have the option to approve your photo before it prints,” which clearly implies that customers should have the opportunity to ensure their photo meets their expectations—possibly requiring a retake. However, after I politely asked for just one (1!) additional photo, the assistant manager repeatedly made sarcastic remarks, implying that I was expecting a full photoshoot. This was both unprofessional and unnecessary.
It really doesn’t take much to be polite, especially when people are getting a photo that will represent them for the next 10 years. I hope he reads this and chooses to treat his next customer with more courtesy, or that his manager—or whoever oversees performance evaluations—takes note and encourages him to be more professional. A small effort in kindness goes a long way.
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November 2024 by Derek Ishii
Closed early and would not allow customers in.
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August 2024 by Barb Adams
Rude, not helpful, we spent 200$ in copying and were there over an hour. Eyes were rolled when we asked for help with a printing issue. They were even worse when a bathroom was needed. Sent us to a non existent Starbucks with no bathroom available. Your customer service is as horrific as your lack of compassion. Be a human being next time please.
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July 2024 by Regina viskunova
Manager was amazingly helpful as well as Carlton
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July 2024 by M. Tate Pultro
Professional and quick.
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July 2024 by Peter Park
Just walked in for a quick drop off for my return. Guy that helped me was straight up laughing at my back when I was leaving. I dont know what was so funny. Not a good thing you do to customer. need to be more professional
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May 2024 by Bella Aurora
I wish the guy work as customer service (with mustache) could use a smile on customer when doing service for them not looking so dead in eyes and not having an abilities to work. I get it if you’re having a bad day at work so stay home dude. We want good energy people to work. Thanks!
