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August 2024 by Michelle Vance
This place takes advantage of the elderly and people who aren't great with technology. $12 to fax 4 pages! Save your money and go to the Beacon Hill library to print, fax, and scan for free- even without a library card or any type of ID.
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July 2024 by Donnie Hudson
I don’t know her name, but the lady who helped me might be the kindest person I’ve ever met. This store is really great!
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May 2024 by Duke B
Went there in an emergency to send an overnight document. Tom was super helpful in figuring out the fastest and cheapest options. They ended up sending me to a different location due to a later cut off date. Really appreciated their customer service and helpfulness.
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March 2024 by Evan Johnsen
Juls, Harper and team are awesome! Always great communication, products and turnaround time. They’ve even gotten to know us and how we like our finishing. Highly recommend.
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March 2024 by JJ Kim
Absurd shipping prices.
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February 2024 by Jessica Wayne
Alex was amazing! He saved the day at the Flower and Garden expo. People don’t give this level of service anymore. I wish they did. 10stars
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February 2024 by M L
While helping us, Juls was friendly and engaging. After we told her that we were printing things for our friends birthday party she gave us great ideas which are definitely going to make the night better. This made an impact for us as we felt this was beyond what is typically expected with regard to customer service. Happily surprised.
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January 2024 by Christopher Blodgett
Needed to just scan a QR and drop off, but had to drive to three locations. One here, they only one working computer and stuck behind slow customers while the 4 person staff just stood around.Can't fault the staff... But just a bad experience.
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December 2023 by Breylin Ezequiel
I don’t know about other location but those guys over here are the bestTom helped me a lot and was really patient about everything and answered all my questions I was trying to ship internationally but he gave me better idea and help me to pack thing up….Tom the best customer service ever.
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November 2023 by Troy Greif (Tj)
Lisa helped me this evening with only 10 minutes until closed and she was simply wonderful. She was patient, kind, and helpful at the most annoying time a clueless customer could come into the store. She helped as well as flagged me down when I left my freaking wallet in the store.Props to you Lisa, and thank you for all of your kindness!
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October 2023 by Baiel Asanbekov
All the employees are polite, they deserve so much better. They are very helpful and try to save you money. I know FedEx does not pay anywhere near what they deserve.
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October 2023 by Kristina Romero
Very helpful crew! Good vibes all around
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October 2023 by Ronak Gala
The staff here have been extremely helpful TWO times in a row. They went above & beyond to help me with printing my package labels & ensuring my boxes were securely taped up. The staff are also very friendly.
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September 2023 by Andrew Hess
Both employees on shift were extremely friendly! I’ve had awful experiences at UPS stores and I will be doing my business here from now on. I was made to feel welcome immediately and I didn’t feel like I was an inconvenience too. Thank you very much!
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August 2023 by Jean Baptiste Kwizera
FedEx has no regard for a customer. Basically if your problem cannot be answered by the automated call, which is quite dumb, you can’t speak with a person. I cant help but believe that this is deliberate, and yet 99% of the problems that prompt one to call are not answerable by just a dumb prerecorded automated phone receiver. Deliverer came when I wasn’t home, they said they delivered the package and uploaded a low quality photo, when I got home within an hour the package was not there. I’m highly suspicious of the deliverer that they stole the package. Either that or the deliverer returned the package but indicated they delivered, but I don’t see why they would do that. Just as FedEx has no standards so do their employees, it seems.
