-
August 2024 by K Woo
The staff at this location make everything so difficult. They are slow as molasses and always try to upsell packaging when it isn't needed. If I have the time I try to go to the one in Fremont because over there they at least have some semblance of speed and efficiency.
-
August 2024 by Phillip C
Had amazing service today shipping a package internationally. They were patient and helped me understand I needed some additional paperwork that they were happy to print out for me.
-
July 2024 by Adam Nichols
Really slow service. They made us all stand in one line that blocked access to other services within the store. When it was finally our turn after 30 minutes they started asking if people from the back of the line wanted to go, totally skipping us. We left
-
July 2024 by Ryan
Update July 2024: Increasing to 3 stars because, while I normally beg companies to give me any shipper besides Fedex for my return, today it was actually pleasant with the lady that was helping me. No scam upcharge attempts. Will increase again if my next
Initial Review: Stay away. Forces you to repackage anything that has a slight movement inside, even if that item is not at all fragile. Charges you at a minimum $4 for this required service. What a disgusting up sell.
-
May 2024 by The Feroz
Excellent service! I had to print some documents, and it was the smoothest experience ever. The gentleman who helped me was very swift and helpful.
Thank you for the exceptional service!
-
May 2024 by Stefan Behr
Positive experience here yesterday when I came in to print something. The employee at the counter provided friendly service when I asked her a printing question and later when I needed a little bit of tape, which I appreciated!
-
April 2024 by Joshua Schweigert
Brian did a wonderful job today helping me get some stuff printed for a restaurant I work at! I will definitely come back again.
-
March 2024 by Jordan Gross
Had an exceptional experience with Harrison today at FedEx. He was extremely helpful with printing and formating documents for me. He took the time to understand my needs and find a better cost saving solution than I thought I could have. He did this effortlessly while assisting two folks on the phone and another in the shop.Harrison deserves a round of applause. He also has excellent taste in restaurants of the city and I'm excited to eat at some of his revs!Cheers!
-
January 2024 by Coco
A very earnest customer service person greeted me today. He told me my package did not have enough filler inside which put it at risk for being crushed during shipping. He then repackaged it in less than 30 seconds!
I like this place because it is not crowded and the service is always fast and efficient.
-
December 2023 by Michele Diafos
Great staff popular place...
-
December 2023 by Alex Genuario
Friendly service at an efficient location. I live in Ballard and I always prefer going here over the UPS across the street. I've gone here for shipping, package holds, and a passport photo. Employees have always been approachable and accommodating (shoutout to Jae)
-
December 2023 by Pamela Kilborn-Miller
Customer service @ Ballard Blocks' Fedex Print location was superb and Harrison did a wonderful job. I needed to print and frame small photos of "Liberto" artwork (aka "Freedom") to give to several wonderful, young legal refugees as gifts. Harrison took the time to help me get the prints just right in each frame and the result was that our guests loved them. Thank you Harrison for your excellent and upbeat work!!!
-
October 2023 by Tony B
Customer service lacking
-
October 2023 by Tiana Zhang
Brian is super helpful!! Great customer service
-
October 2023 by Stephen Collins
Won't accept packages (box not full enough) even though I am sending with same packaging as was sent to me. (These were returns.) Not sure why FedEx has inconsistent standards
