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June 2024 by Arjayne Raegen
Went on a Thursday afternoon, fast and excellent customer service! Both the employees working there at the time were great!
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June 2024 by Winston T
I just had to print some documents. Very easy experience, cheap, quick and the employee who helped me out had excellent customer service. Couldn't have been a better experience.
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April 2024 by daniel jordan
I had to ship quite a large/heavy item, so I went in the morning to get an idea of how it needed to be packaged. Returned in the afternoon and dropped it off. Both interactions the employees were helpful and genuine. I complimented them and thought it was such a good customer experience it's worth taking the time to give them some positive feedback on here too.
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March 2024 by Jonathan G
Very rude workers here. Move to a different one.
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February 2024 by Jiani Wang
The pick up guy stole my item for return and the tracking number is invalid. Your employee doesn't have any work ethic
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February 2024 by Mia McLaughlin
I had a FedEx package rerouted here but when I got directions, I just googled FedEx on Northgate. I had no idea my pick-up was at the Walgreens two doors down. Just figured FedEx. Oooops simple mistake. No reason for the old man that works there to be incredibly condescending and borderline making fun of me for being at the wrong address. And not just once, multiple times. "See that address on your paper, now if you walk out, you'll see the address on my building." Multiple times.Wow, way to be condescending and childish. Does he get pleasure from making women feel stupid when he could have just said, "Sorry, you meant to go next door."Just a jerk for no reason.
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January 2024 by Delbis Morel
The staff member, "Casey," was condescending, impolite, unprofessional, and loud to the customer. I will never go back to this facility!!
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December 2023 by Gregory Gunter
I had to send a medical device to a family member in Hawaii and Casey could not have been more helpful! He was so patient, kind and in record time got my item all packed & ready for Fedex to send to my family member in Hawaii. He's thoughtful and smart -- helped me with a few questions -- he knows his store & product. I wish there were Caseys in every customer service position around the country. (At ANY kind of store! Hahah!) I live in L.A. but travel to Seattle occasionally and I so appreciate this location in Seattle; I have used it before. Your employee, Casey, is topnotch and a fantastic representative of Fedex Office. (P.S. I'm not a relative! I really mean this! Hahah!)
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December 2023 by Bobbyjohn Lawrence
Laura’s customer service was above and beyond! Made my experience a 10 out of 10!
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September 2023 by Michael Richley
Tried to make photo copies but couldn't. The first machine had a lot of artifact with lines all over the copy. When I asked how to fix it they said the line will be there but just ignore it. The second machine kept cutting off portions of my copy and they said that was the best that could be done. Then they tried to say they could do it in the back for $2.75 per page for scanning to be up loaded to a USB, no paper copies. Unreasonable. I'll never go back here.
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September 2023 by Jeffrey Fetterman
Great service. Dropped my box off no issues. Guy who helped me was very nice
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August 2023 by R & J Mceldery
Great service every time I go in to work with them.
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August 2023 by Robert Webster Cook
Nice Atmosphere!
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August 2023 by Zach W
Easy in. Easy out. Got exactly what I needed
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August 2023 by Abhi Singh
Poor staff etiquette, trying to sell boxes for prebooked packages
